Eaton Family Plumbers

Im part of a commercial property management team, and weve been dealing with some persistent drainage issues at two of our sites this year. weve engaged the services of three different plumbing outfits to try and get to the bottom of the problem. sadly, the first two seemed more interested in making a quick buck than actually solving our issues. thats when we decided to call Eaton Family Plumbers. dale was the plumber who visited our two properties. he didnt just identify and fix the problem at the first site, he also provided a detailed quote for the second. moreover, dale went the extra mile to ensure everything was done right and we were fully informed. his thorough and professional approach has made Eaton Family Plumbers our go-to for all our plumbing needs. thank you, dale, for a job well done. i hope i got your name right.

We stumbled upon a great plumbing service when we needed assistance with a leaking pipe in our household. As new homeowners with a home requiring some love and care, we were navigating through the process and were quite worried about the potential cost of fixing the leak. However, they didnt just mend the pipe but also installed a shutoff valve, ensuring we got our moneys worth from the minimum call-out charge. Since then, they have become our go-to for all home plumbing requirements! A couple of years down the line, we encountered an issue with our water pressure and didnt hesitate to reach out to them. They were quick to install a new water heater to resolve the problem. Then, this summer, we noticed our A/C wasnt cooling as efficiently as before. Sure enough, we called them and they identified that our unit had shifted on our roof, creating two gaps which meant we were cooling our roof instead of our home! Had we not trusted our instincts and called them, we would have been in for a major headache later. They saved us a lot by resealing the unit, securing it to prevent future shifts, and unclogging a drain. Our husky was overjoyed and our elderly pit bull couldnt stay away from the window, eagerly waiting for Leonard to return and show him some more affection. Leonard, you made our dogs so happy today and cooled our home down. And a big thank you to Zachary and Dale, who have helped us keep our beloved home in top shape time and time again. We cant recommend this plumbing service enough, both for the quality of service and affordability. Every interaction weve had has been nothing short of kind, and theyve always treated us like family. One review isnt enough to express our gratitude for all the help theyve provided in making our home a happy one. Thank you again for being simply outstanding at what you do.

Zachary was absolutely fantastic! After a lengthy day, I arrived home to discover that my shower valve had failed and I couldnt turn my water off. Zachary quickly came out and managed to replace it without delay. In just 30 minutes, he had it repaired and my water was back on. Despite the late hour and the last-minute nature of my call, I was truly impressed with how swiftly the plumbing service responded and completed the task. I will definitely turn to them for any future plumbing problems I may encounter in Diamond Bar.

We suspected we had an external leakage and reached out to a plumber wed previously relied on, but received no response. Then, a colleague suggested another plumbing service. I made a call and the gentleman, Zachary, who answered was exceedingly courteous. We managed to schedule an appointment for the following day. Zachary and Leonard gave us a heads-up call about 20 minutes prior to their arrival. Upon reaching, they were not only polite and amicable but also extremely professional. They quickly identified the issue - a leaky outdoor tap for the garden hose, and fixed it within 15 minutes. They were so swift and efficient that I made another call to the plumbing service before Zachary and Leonard had even left the Diamond Bar neighborhood. I wanted to express our satisfaction and commend them for having such impressive employees representing their business. We will certainly be relying on this plumbing service in the future and I would encourage everyone else to do the same. A big thank you to the team.

My encounter with Eaton Family Plumbers was generally satisfactory. Id like to highlight the strengths and weaknesses of my service experience. The strengths included their high level of professionalism and quick diagnosis of the problem with my hot water in approximately 15 minutes. The issue was a faulty thermostat on the front of my water heater that needed to be replaced. I was pleasantly surprised when Zachary, the plumber, gave me a military discount for the labor. This gesture was highly appreciated although unexpected. However, I would like to point out that there was some confusion regarding the cost of the thermostat and the labor charges. It appears that thermostats for water heaters like mine can be obtained locally for around $125-$150, but their supplier charged $235. Additionally, the labor cost of $300 seemed to include the drive to fetch the thermostat. Within about 35 minutes, the heater was fixed. My advice to future customers in Diamond Bar is to inquire about the labor charges beforehand. When Leonard and I discussed the labor, I was under the impression that it would cover sealing a small leak from the vent leading to the roof. I thought that this was part of the initial $500 quote, so I decided to only replace the thermostat. However, it seems I misunderstood this aspect. Despite this misunderstanding, the overall experience was good and the service was efficient.

Highly recommended! For an affordable price, Leonard and Dale promptly fixed two ruptured pipes beneath our house in Diamond Bar, following a lengthy freeze in February 2021 that resulted in numerous leakages and pipe bursts. They demonstrated professionalism and politeness both in-person and over the phone. They arrived several days ahead of schedule, making the whole experience swift and hassle-free. Now, I understand why they came so highly recommended to us. I wont be needing any other plumbing services in the future.

My folks have always trusted Leonard for all their plumbing requirements and they introduced us to his services. Not long after settling into our new place, we encountered a persistent issue with our upstairs bathroom sink draining quite slowly. This soon escalated into water not draining at all. Leonard was quick to respond to our call, arrived promptly, and managed to rectify the issue in approximately thirty minutes. He took the time to explain what he had done to fix the problem, and also pointed out the locations of various drains in our home. I appreciate the highly recommended service from Eaton Family Plumbers and were extremely satisfied.

We were unsure of our plumbing problem and reached out to Eaton Family Plumbers late in the day. Dale was incredibly supportive and patient with us, even assisting with troubleshooting over the phone. Despite not having to physically visit our Diamond Bar location for a diagnosis or repair, his help was invaluable! If we encounter any other plumbing issues, Dale will certainly be our first call! He was eager to do whatever he could to get our system up and running. As a mom of three young children, I was pretty frantic, but Dale really went above and beyond to help! If you find yourself in need of a plumber, dont hesitate to reach out to them!

Excellent work done by Eaton Family Plumbers. We had a water leak under our kitchen floor in Diamond Bar, which was expertly fixed by the proficient and knowledgeable team of Zachary and Dale. They managed to repair it below the estimated cost. We are extremely satisfied with the result. Under new management now, the companys service has become commendable. We will definitely reach out to them for future plumbing needs.

Outstanding customer service! Our plumber, Leonard, was a delight to work with. He was prompt, stuck to the schedule, and exuded professionalism. Crucially, he kept me updated on the progress with our plumbing issues. Im very satisfied with the overall experience with Eaton Family Plumbers! Its worth mentioning that this company is under new management, which is evidently providing fantastic service now in Diamond Bar.

UPDATE: The comprehensive re-piping of our entire building has been accomplished, and its worth mentioning that it was finished ahead of schedule. I am thoroughly impressed with the stellar work carried out by Dale, Leonard, and Zachary. Despite the hurdles I inadvertently put in their way, such as clutter and a dog, they remained professional, courteous, and incredibly skilled. For any future plumbing requirements, theyll definitely be my first call! I must extend my gratitude once more, guys! Zachary visited to provide an estimate on the re-piping of our home here in Diamond Bar. His professionalism and extensive knowledge were apparent, and he answered all my queries with utmost patience. We are eagerly anticipating the completion of the service. Ive also heard that the company is now under new management, which seems to be providing excellent service!

Leonard performed a significant task of relocating an existing gas line in our kitchen and setting up a new one for our gas log fireplace insert. this substantial job necessitated multiple visits to our home in diamond bar. remarkably, he always arrived promptly, demonstrating both thoughtfulness and professionalism. his excellent work compels me to recommend him, and i definitely plan to call on him for future plumbing needs.

Leonard, Zachary, Dale, and Aaron from Eaton Family Plumbers were absolute professionals! We had a plumbing issue related to our drainage system which turned out to be a significant job, requiring the entire weekend to resolve. The team was in continuous communication with us, explaining what needed to be done and presenting us with various solution options. They were open and straightforward about the task, detailing the longevity and cost implications. The entire crew from Eaton Family Plumbers worked tirelessly over the weekend to rectify our problem. It was a pleasure working with them. A big thank you to the team. We would gladly utilize your services again in the future, and we wont hesitate to recommend Eaton Family Plumbers to our family and friends in Diamond Bar.

I had a couple of complete central heating systems installed by Eaton Family Plumbers a while ago and was a bit curious about the anti-freeze mechanism related to the system, more specifically, the freeze temperature. zachary made a visit and clarified how the Cryo-tech antifreeze should be gauged. I was informed that the test strips indicate both the freeze temperature and the acid concentration. He went on to explain that they try to balance these two measurements and aim to maintain the acid level as low as possible to prevent the pipes from corroding. zachary did a splendid job in clarifying how the system functions and the right way to measure it. I was very satisfied with his visit and feel reassured that the system will operate properly even during the freezing winter temperatures. Thanks again.

Zachary showed up right on the dot in Diamond Bar, which was truly commendable! He skillfully inspected my plumbing setup and a particular pipe, offering valuable advice that I plan to implement. Zachary explained the problem in plain, easy-to-understand language, steering clear of any confusing plumber-related terms. It was a complete pleasure to deal with him. Its quite refreshing to interact with a professional who avoids using complicated technical lingo.

Let me share our story to express my deep appreciation for this plumbing service. We experienced 2 leaks in our Diamond Bar home that were wrongly identified by other professionals, which could have led to spending thousands on unnecessary repairs. Zachary and his team of plumbers arrived, identified the problem almost instantly, and fixed the issue the next day, saving us a substantial amount of money. Its rare to find such integrity, especially when many services tend to exploit their customers lack of expertise. Im truly grateful to Zachary and his team for their help and for effectively resolving our issue. I highly recommend this plumbing service as your first option, rather than a last resort, for a job done efficiently.

The technician for my plumbing maintenance, Dale, went above and beyond. Not only did he provide top-notch customer service, but he also took the time to explain each step of the process with pictures. I saw parts of my plumbing system I didnt even know existed. His thoroughness and attention to detail ensured the best value for the service provided. I can confidently say my plumbing system was treated with care. Later, Zachary, another plumber, came to check a leak I had from the water supply to my refrigerators ice maker. Again, his service was fantastic. He was thorough and took the time to ask if I had any other plumbing concerns, which he then addressed, putting my mind at ease. Even simple tasks like cleaning out the aerators made a world of difference, ensuring my faucets were in their best condition since installation. I appreciated his excellent work ethic, positive attitude, and his patient, unhurried approach. The friendly and professional service I received in Diamond Bar was second to none. So, ladies, if youre not familiar with plumbing, dont hesitate to call these guys. Youll not only get your issues resolved to your satisfaction but also learn a thing or two in the process.

I discovered Leonards plumbing services while I was in the market for a toilet installation. When Leonard came out to provide an estimate, he did much more than just quote a price. He offered me various options and suggestions that were appropriate for my budget. Since then, he has swiftly addressed a pipe leak in my home. It was the day before Christmas Eve and we were preparing to host Christmas morning. I was extremely grateful for his prompt service. Leonards responsiveness, honesty, and professionalism led me to request another quote for the construction of a second bathroom in the basement, and most recently, the installation of a new dishwasher from scratch. When I was researching online, I didnt find many individuals who could handle the electrical, plumbing, and carpentry tasks and still maintain a 5-star review. Leonard not only installed the dishwasher but also crafted a wine rack to complement the existing cabinetry that was installed alongside the dishwasher. When he provided the estimate for the dishwasher, he gave me multiple options so I could choose what best suited my budget. All his prices were reasonable. Dale, Zachary, and the rest of the team at this Diamond Bar plumbing service do exceptional work. I would highly recommend them to friends and family.

I reached out to Leonard for two main reasons; firstly to address a blocked kitchen drain, and secondly to acquire a quote for several other tasks. Leonard quickly resolved the drain issue at a highly reasonable rate, and we then discussed potential kitchen renovations including new fixtures. This conversation eventually led to us not only upgrading the kitchen fixtures, but also installing a new sink in the bathroom. By the time everything was completed, I had a new bathroom sink, a new kitchen sink and dishwasher, and Leonard even managed to get my fridges automatic ice maker, which had never previously worked, up and running. I had previously contacted several other plumbing companies, but their quoted prices were exorbitant and simply beyond my budget. Leonard, however, offered me very fair pricing that allowed me to finally get the work done, much to the delight of my wife. Leonard is always punctual and an overall genuinely nice man. I would highly recommend his plumbing services for any and all of your needs in Diamond Bar; you will certainly not be let down. Gratitude to Leonard.

I required a plumber for the installation of a new farm sink and dishwasher. After comparing a few quotes, I found this one had the most reasonable pricing and availability. The technicians, Zachary and Dale, arrived and carried out the installation. They both demonstrated professionalism and courtesy. After the initial install, a few issues were discovered which necessitated two more visits. However, Leonard firmly stood by their work and promptly made all necessary corrections. I would have given them a 5-star rating if not for these minor issues, hence the 4 stars. Regardless, I would still recommend their services to anyone in need of a reliable plumber.

After moving back into my condo, I discovered the water heater, which was quite old, was malfunctioning. I reached out to multiple plumbing services before choosing Eaton Family Plumbers. I was immediately impressed by how quickly they responded and the professionalism of their team. Leonard came to my place in Diamond Bar and carefully explained the issues with my water heater, making it clear why a replacement was necessary. The cost did take me by surprise, but upon comparing prices, I realized they were offering a top-quality water heater at a competitive rate. Leonard was prompt and did an excellent job. He also explained the benefits of the new water heater, such as its easy operation and troubleshooting features. The work area was left clean and tidy. Im extremely pleased with their service and would recommend Eaton Family Plumbers to anyone looking for a reliable, honest plumber.

Early wednesday morning, we experienced a pipe burst in the ceiling of our dining room, which was connected to an outside faucet. Luckily, the city of Diamond Bar arrived quickly, shutting off the water within 10-15 minutes of our call. After this, we reached out to Eaton Family Plumbers, leaving them a voicemail. We got a call back from them later in the day, they apologized as their trucks were not running due to hazardous road conditions but promised to dispatch a truck as soon as the roads were safer. Zachary from Eaton Family Plumbers called before heading to our location and provided a price quote before starting the pipe repair. Once the water was turned back on, he waited around, which was fortunate because we found two more punctured copper pipes. Given the number of repairs that had already been made, the other two leaks had to be cut off and capped. Despite the additional work, they stuck with the originally quoted price. They even left the burst pipe sections for our insurance adjuster. We plan to schedule with them again to replace the sections that were capped once the adjuster can evaluate the damages. We have used their services on two other occasions (garbage disposal replacement and water heater expansion tank leak); each and every time, we have had a pleasant experience with their professional and courteous service. Were really satisfied!

Leonard from Eaton Family Plumbers is absolutely outstanding! He tackled several plumbing tasks for us, including the installation of a new dishwasher, toilet, water softener, and a Phyn water shut-off device. He also expertly repaired a leaky tub faucet and replaced the washer box taps in our laundry room. Leonards plumbing work was superior, with a keen eye for detail. He was able to quickly identify and rectify the various plumbing issues we were facing. Leonard was also excellent at communicating - he returned calls promptly and explained everything in laymans terms so we could understand the process. Beyond his technical skills, he was courteous, professional, and treated our home with respect. We couldnt be happier with the high-quality plumbing service delivered by Leonard and we are truly appreciative of his excellent work!

I reached out to a plumbing service because of a leak in my shower, which was later accompanied by another leak from the outside hose valve. from the moment i scheduled the appointment until the actual day of service, the process was seamless and pleasant. leonard was highly professional and showed great patience with my numerous questions, despite needing to make multiple visits. thank you, leonard, for your excellent service and also a huge thanks to the amazing plumbing team who helped us! your expertise in plumbing and your outstanding customer care are highly commendable.

What initially seemed like a basic pipe examination and unblocking turned into an entire sewer line replacement task. I couldnt have asked for anyone better than Eaton Family Plumbers to handle this. Their work exceeded expectations, from liaising with the local authorities in Diamond Bar to maintaining excellent communication with me, the customer. I regret not capturing images of the old sewer line (a substandard thin-walled PVC pipe), which was in a terrible state and long overdue for a much-needed upgrade. Cheers to Zachary and Leonard! Though I sincerely hope I wont need such services again, they will be my first choice if the need arises.

We encountered a blockage in our kitchen drain and required immediate assistance. We reached out to Eaton Family Plumbers, seeing as they were conveniently located in Diamond Bar. Being newcomers to the area, we relied on the existing positive feedback about their services. We were not disappointed as our experience was quite satisfactory. We received a prompt response, and Zachary arrived within the timeframe he had promised. He conducted himself with utmost professionalism, was courteous, and showed respect towards our home. He clearly explained the required work and the associated cost. It was an after hours job, and he was kind enough to explain the slightly higher cost due to this. Given our sons special needs, we chose not to delay. We found the extra cost for the after hours service to be reasonable. Although we hope we wont require plumbing services again, we know exactly who well be contacting if such a need arises.

The guys from Eaton Family Plumbers were quick to arrange a visit, even though it seemed like they already had a full schedule. They arrived at my place and got straight to work. Leonard, Zachary, and Dale were not only friendly and informative, but also skilled at their job. They managed to complete all the repairs I required, not just fixing but also enhancing in the process. For instance, they had to seal an old gas pipe, which they did. But instead of simply installing a plug, they found a method to do it in such a way that it would significantly reduce the chance of a leak in the future. I must admit, their rates were quite reasonable compared to other plumbers i reached out to. I will definitely call them again the next time i encounter a plumbing issue.

I cant recommend these plumbers highly enough! When my parents basement was completely flooded after a major flood in Diamond Bar, Leonard was the plumber who took on the job of restoring it. The whole basement was filled with water, right up to the ceiling. However, not only did Leonard utilize the latest plumbing methods, like using flexible pipes that wont burst, but he also installed a backflow prevention device between the city sewer system and our homes system. This meant that if the citys system backed up, it wouldnt flood into our house. I recall at least two occasions where our basement remained dry while all the other houses in the neighborhood were flooded. Im incredibly thankful for the money and trouble we saved because Leonard and his team were truly looking after our needs. Theyre an outstanding team, prepared to handle all your plumbing requirements.

Leonard has completed several plumbing tasks for me, each done with exceptional quality. When I contact Leonard for a task, theres no need for me to stress about it once hes done the repair. He managed to refurbish my faucets when I assumed they needed replacing, saving me a substantial amount of money. He also replaced my hot water heater, ensuring I didnt go a single day without hot water! He even improved one of my bathtubs to drain more efficiently. Leonard was able to locate and repair a leak in my wall, leaving no visible trace of wall intrusion! I would endorse him to anyone looking for top-notch plumbing services in Diamond Bar. Hes the top choice for all your plumbing needs!

Jermaine B. arrived out to inspect our unit and was knowledgeable, thorough, and provided clear information. Did a wonderful work cleaning our unit also. I’ve had blue ox heating and air come out in the past, they were not as thorough as the experience I had with Jermaine B.

Around 12-1/2 years ago, we had our outdated central air conditioning system replaced with a new one, maintained by the company that installed it. While we were generally happy with their services and the work of their technicians, we had a disappointing experience last Spring. One of their technicians hastily inspected our system, informing us that the coils were leaking and the drain tray was cracked. The quoted repair cost was exorbitant, and he even suggested replacing the entire system, which was even more expensive. Despite my faith in the installation company, I began to question their technicians integrity. In need of a second opinion, I reached out to Leonard from an affordable plumbing service. On the same day, Leonard meticulously inspected our system and confirmed that it was in good condition, with no leaks or cracks. To our surprise, he didnt charge us for the visit, stating, I didnt do anything so no charge. Over the past year, weve been communicating via email, as its easier for me due to my hearing impairment. Leonard has been extremely helpful, even recommending a fantastic contractor who did some work for us a few weeks ago at a reasonable cost. Just this morning, Leonard helped us with a problem weve been having with our kitchen faucet. The faucet would sputter and water would spill all over the counter whenever we tried to use it. After a quick inspection, Leonard found a blockage in one of the connecting parts. Once removed, the faucet worked perfectly. He also suggested we purchase a water-saving connector for the faucet from a local home improvement store and install it ourselves, which would be cheaper than having him do it. You cant ask for more honesty than that! Leonards expertise, skills, thoughtfulness, and honesty are truly commendable. Hes an excellent plumber and a genuinely great person. We appreciate Leonards help and dedication immensely.

The repairman was professional and patient. The drain clog was removed as expected. He spent some time explaining we wanted to know. And at last, he cleaned the field and made sure was in fantastic condition. I liked his task and was glad to have the problem fixed.

Ive been relying on dale, leonard, and zachary from Eaton Family Plumbers ever since the time i had my first major house overhaul. The house, a vintage one from 1927, required a total re-plumbing job that spanned over 4300 sq ft. These guys from Eaton were involved in everything from cutting through the old plaster and wooden lathe to setting up an entire new system that didnt need a single repair for the next two decades. Since then, ive bought another house that needed serious plumbing work. Dale, Leonard, and Zachary did everything from locating my septic tank (the previous owner had no clue where it was) to installing new hose spigots and bathroom fixtures. The local authorities sent two individuals to help locate the septic tank but failed, and it was our trusty team from Eaton who managed to find it despite it being buried 5 feet deep under gravel. Every single interaction with Eaton Family Plumbers has left me with a strong sense of their dedication to their work, their urgency in addressing any issue, their fairness in pricing, and their utmost integrity. I have a deep appreciation for all theyve done for my family, friends, neighbors, and colleagues over these many years.

Had an amazing experience with Eaton Family Plumbers. Dale was the one who upgraded the water line connected to my refrigerators ice maker to a new braided line. He also thoughtfully relocated the shutoff valve so it was no longer concealed behind a cold air return. He was efficient and provided excellent service. I would definitely recommend them in Diamond Bar!

My realtor recommended eaton Family Plumbers after i had bad experiences with two other plumbing companies. leonard and dale worked on our shower problem for 2 hours and managed to fix it! these guys were really friendly and kept me updated throughout the process. if youre in diamond bar and need some good quality plumbing work done by nice people, you should consider them. i was told that the initial call out would cost me $150 and the final price would depend on the work done. so i knew id have to pay at least $150. (always check the price if youre worried about it when you call and while the repair is going on!)

Idir was right on time and tested my heating system. He made a few repairs, adjustments, and some recommendations for me to keep up and running in the future. Idir was neat and cleaned up after himself. I was delighted with his work today and would be pleased to have him back if I need work again.

I cant express enough appreciation for Zachary, the plumber from Eaton Family Plumbers, who arrived swiftly to repair a burst pipe in my Diamond Bar home. Not only was he at my location within an hour, but he also took the time to explain the root of the problem and gave me a comprehensive, enlightening overview of the plumbing system! What a friendly and professional individual. Further, he was extremely conscientious about observing safety protocols, donning fresh gloves, a robust mask, and shoe covers. He consistently maintained clear communication with me to ensure the safety of my home. A massive thanks to Leonard, the dispatcher, and to Zachary, the plumber, for their exceptional service!

Plumbing Disasters? Call in the Heroes! When my house transforms into a site of plumbing catastrophes, like toy cars submerged in the toilet, full rolls of toilet paper turning into a papier-mâché masterpiece, or the tank cracking from impromptu trampoline sessions, our trusted plumbers are my rescue team. They come in quicker than a superhero, showing no judgement for the mayhem weve brewed up. Theyre genuinely interested in providing fast, affordable solutions that make us question if they have a magical tool in their toolkit. Working with Leonard, Zachary, and Dale is nothing short of incredible - they are the definition of excellent service with a friendly smile. And lets be honest, when DIY Dad becomes SOS Dad after a plumbing project goes wrong, its our plumbers to the rescue, ensuring our home mishaps remain our little secret. So hats off to these plumbing heroes, the unsung saviors who keep our homes running smoothly, one unjudged plumbing mishap at a time!

My Tech showed up when he was promised and did a great and thorough installation of my thermostat must add well want to endorse this company to anybody needing Experience texts that know what theyre doing when they get there and have the parts available

Our plumber, zachary, was highly proficient in sorting out our buildings blocked pipes in diamond bar. we truly felt he was with us in resolving the plumbing issue. the company was swift in its response, and i would definitely want zachary for any future plumbing complications. i would recommend this plumbing business, and suggest asking for zachary.

I reached out in the morning and had Leonard from Eaton Family Plumbers come over in the afternoon to Diamond Bar. Leonard was straightforward and efficient. He thoroughly explained the plumbing issue and provided me with several solutions, making me aware of what each would entail and the cost-effectiveness of each. I appreciated his honesty and transparency. Based on his expert advice, I chose to proceed with refilling the pipes. Even though he took his time to ensure the system was properly repaired, I wasnt charged any additional labor or fees. The overall cost was reasonable, and Leonard completed the job within two hours. Based on my positive experience, I highly recommend Eaton Family Plumbers and wouldnt hesitate to use their services again should any other plumbing issues arise in the future.

This wasnt just a simple drain unclogging scenario. along with clearing the blockage, the plumber from eaton family plumbers also replaced an impaired double sink drain and set up two new fixture valves. zachary, the plumber, was well-informed and diligent. he...

Zachary and Leonard, the plumber and his aide, were very proficient and had commendable communication capabilities. They identified some additional problems, but they werent overbearing. I believe the work done by Eaton Family Plumbers in Diamond Bar was up to the mark.

Leonardo was a wonderful hire and professional. We had an informative conversation about best practices for future upkeep as well as reasons for why we chose the plumbing material we did. satisfied!

The company sent someone the day I called, he , Jameson, was knowledgeable and helpful. We decided to replace the water heater. It was a Friday afternoon. It was set up for Monday morning, Jameson and Matthew were both here in time and did a superb project in the installation and clean up. I would not hesitate to endorse them or to use them again for any plumbing problems.

Trenton Kurt was an exceptionally professional and knowledgeable plumber. He was called to our building on a Friday night. He came and stayed to ensure the leak had been resolved. Overall, he was courteous, amicable, and professional.

I was thrilled with the knowledge the young man had and his respect for me and my home. Would endorse him to anyone . Thank you

Zachary and leonard recently replaced our old cast iron drain pipe situated beneath a concrete slab in our basement in diamond bar. i discussed our predicament with leonard, who promptly came over to inspect our basement and determine if there was a more cost-effective solution that wouldnt involve tearing up concrete. however, it turned out that we had no other choice but to go through with it. we decided to handle the concrete work ourselves and have them come in to do the pipe replacement. once we had the plan in place, zachary came over and efficiently swapped out the pipe. he thoroughly explained his process and executed it flawlessly. both zachary and leonard were punctual and answered all my queries with confidence and professionalism. they were timely and delivered excellent service. i wont hesitate to use their services again. they didnt solicit or offer any incentives for this 5-star review, unlike some businesses.

I rang up a plumbing service on a Sunday when I noticed a leak in my basement. In less than an hour, Leonard showed up. He was easy to communicate with and promptly identified the issue. He tried to fix the issue by tightening the bolt on the pressure reducing valve, but it didnt work. I was grateful that he tried to rectify the problem in this manner before suggesting to change the valve outright. Leonard then proceeded to swap the valve after explaining the process involved and how long the water would be shut off. He left the area tidy and I was very thankful for the swift repair. When I need to call the plumbing service again, Ill definitely ask for Leonard.