The caliber of work provided by Jackson Brothers Plumbing was remarkable, right from the onset to the very end. Setting up an appointment was simple and the timing was perfect. The task was carried out with great efficiency by Ruben. He did a fantastic job. Prior to beginning his work, Ruben took a moment to walk me through the process, making certain everything was in order before he wrapped up. He also made sure to tidy up the work area thoroughly and his amiable personality was an added advantage. Im absolutely pleased with the plumbing services in Downey! Its worth mentioning that the company is under new management now, which is delivering excellent service.
Craig and Jeffery were friendly, meticulous, and dedicated to their work, but there was a slight issue. They accidentally left a bit of insulation and some screws in the drain pan in our attic. However, they were quick to return to Downey and clean up the mishap. Apart from that, they were safety-conscious, wearing masks, gloves and shoe covers when they entered our home. Overall, their plumbing service was commendable.
Id award Jeffery, Ruben and their team a full 10 stars if I could! I had a notoriously challenging task of replacing my 15-year-old tankless water heater, which was initially installed poorly by a different crew. It was a complete mess, with awkward piping, strange exhaust, protruding gas line, all tucked away in a small area of a compact row house built in 1908 in Downey. They devised an ingenious solution by installing a small wall and relocating the new water heater to this wall, making it fully reachable. They rerouted pipes and gas line, organizing them logically and tucking them away as much as possible. On top of that, they were incredibly quick to respond. They used drop cloths, cleaned up after themselves and removed all trash. Truly, their work was exceptional!
Jeffery from jackson brothers plumbing arrived promptly and displayed a friendly and professional demeanor. he executed an excellent job on my plumbing project, completing it in a timely manner. jeffery and i had engaging conversations, making the experience more enjoyable. after completing the task, he went the extra mile and cleaned the toilet. i would highly recommend him for any plumbing needs in downey.
Fantastic service, skilled experts who take pride in the plumbing work they provide. Thanks tristan for the technical insights. Your thorough explanations in simple, easy-to-grasp language is hugely appreciated in Downey.
Professional indeed! Craig (our plumber) was skilled, friendly, and an outstanding representative for the business. The office team kept me updated about an unforeseen postponement and were also extremely friendly and professional. My plumbing issue in Downey was resolved swiftly with Craig explaining his process every step of the way. With the company now under new management, the service has been exceptional. I highly recommend their services!
Micah and his coworker Craig did an exceptional job. I was truly amazed at the speed with which the task was completed. They were highly professional! Micah went above and beyond, not hesitating to work under the house in cramped conditions with black widows lurking around, risking his safety to ensure the job was finished. Micah is an outstanding plumber! Thank you. I must also mention that the company is now under new management. They are doing a fantastic job delivering top-notch plumbing services in Downey.
Incredible phone assistance, Micah guided me through the at-home methods for unclogging a garage disposal. He patiently explained each step, prior to dispatching a plumber to inspect it. Fantastic service, I made a call in the afternoon and secured a same-day appointment. Highly recommended in Downey!
Simply put, Tristan was highly accommodating with my schedule, ensuring that Jeffery could come over right away, enabling me to access my office. Jeffery arrived promptly and demonstrated a high level of plumbing expertise. He was also courteous and managed to complete the task efficiently. I fully intend to utilize their top-notch plumbing services in the future, should a need arise. The pricing was also quite reasonable. Under new management, their excellent service has taken a significant leap. If youre in Downey and have a plumbing need, I highly recommend them.
Jeffery, the technician from Jackson Brothers Plumbing, is outstanding! Hes professional, tidy, and did an excellent job communicating about each specific issue he found during the repairs. I really appreciated the companys approach of presenting different levels of repair options based on urgency. This was an excellent way for me, as a customer in Downey, to make informed decisions based on my specific needs. Fantastic job!
My recent experience with Jackson Brothers Plumbing was quick and hassle-free. Jeffery was courteous and highly professional. He suggested a solution that not only saved me money but also a significant amount of time. Before leaving, he assisted me in ordering the right part. The service fee was absolutely worth it for the high-quality, cost-effective advice provided. Its clear that the new management is making a big difference in Downey with their excellent service.
At first, there were a couple of minor challenges with the plumbing job at Jackson Brothers Plumbing. However, after having a conversation about the issues with Craig, he demonstrated exceptional customer service skills and worked with me patiently to come up with a solution. Tristan, the plumber, effectively corrected all the issues. Many thanks to Craig for his comprehension and patience during this process in Downey. Under new management, the team at Jackson Brothers Plumbing is delivering excellent service now.
I found myself needing to get my water heater installed and didnt fancy the idea of heating up water on the stove for my baths. Jeffery and Micah from Jackson Brothers Plumbing were at my residence in Downey within an hour. They did an excellent job, promptly and professionally hooking up the new water heater and removing the old one, all for a very fair fee. Furthermore,
Unprofessional, not on time. Made my house smell like smoke, left sink dirty. Do Not use this service