Monkey Wrench Plumbing, Heating, Air & Electric

4000 Long Beach Blvd #303, Long Beach, CA 90807, United States
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Monkey Wrench Plumbing, Heating, Air & Electric
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Da
Review №1

We had a minor leak under our sink. The company sent Carlos to our house the next morning. He was friendly and courteous and he identified and repaired the problem right away. Our expectations were greatly exceeded.

Ca
Review №2

From beginning to end I am very impressed with Monkey Wrench. This company is so professional from scheduling to communication to the very knowledgeable technician on site. Rick. They made my service call seamless and stress free. I highly recommend them and would not hesitate to use them again.

Ro
Review №3

Daniel did a superb job diagnosing and then fixing the electrical issue that had caused flickering lights. He explained everything he was doing with admirable patience. After returning from Home Depot, with the parts, Daniel solved the problem. I appreciated Daniel’s courtesy and professionalism. I will request his services without hesitation for future jobs. I would like to add that everyone I spoke to on the phone at Monkey Wrench was very helpful. .

Le
Review №4

I love Monkey Wrench. They are my go to company for all HVAC and plumbing problems. I’ve been using them for several years and I trust them. I haven’t considered using any other company since the first visit. Not only are the technicians knowledgeable, they are polite, professional and clean! And they show up on time. I will always call them whenever I have a problem. I am a loyal customer for life.

R
Review №5

David was great told us the specifics and the cost up front piece by piece of what we needed to replace a 20 year old hvac unit. Since it was no longer cooling we decided to replace with a new unit.

Os
Review №6

Jonathan is the man for the job he knows his stuff ! I know to always go in the future the company must be very lucky to have Jonathan in their team

Ja
Review №7

I had a great experience with MWP especially with Elias and Felix. It started with a blocked toilet, but they discovered our main problem which was an offset drain pipe. We have an older house and the drain pipe to the sewer is a combo of PVC, cast iron, galvanized and even clay. They were able to replace all of the non-plastic which was a really tough job under our house (on rafters) and in the backyard without having to dig up the backyard. They were friendly, on-time and worked really hard. They were very professional, would show us video of the issues so we had proof of what was happening and gave us solid solutions for a fair price. Ill definitely use them as my go-to plumbers in the future.

el
Review №8

Luis was incredibly helpful. He didn’t try to oversell me on anything, he just laid out what was working well and what might need attention soon and how to best address it. He also did extra work at no additional charge. Monkey Wrench is definitely my go-to for all plumbing needs.

El
Review №9

Fast response, He was able to give me 3 levels of repair options. Very Professional and thorough. Would use them again for any emergency or plumbing needs.**Update: Due to their policy restrictions we were not able to get a service agreement, so cant comment on the actual Service. This time of year, lots of Heating & air jobs, guess you can pick and choose. Unfortunately now our clogged drains and leaking pipes must wait longer to be fixed.

cr
Review №10

Rick and his team did an amazing job! Found our water tank had shorted and he was able to come the next morning, assess, make recommendations and replace with a new unit in less than 6 hrs! Many thanks to their quick response and fix! Hot water again!

An
Review №11

The overall service from beginning to end that I received from Monkey Wrench exceeded my expectations. Jonathan was the technician who helped me and he was incredible to work with who communicated to me the process every step of the way. I admired his professionalism and friendliness and I thank you for the exceptional service experience - I highly recommend Monkey Wrench and Jonathan for the job. Thank you!

Ki
Review №12

Enrique is absolutely, knowledgeable, professional, respectful and fast. He efficiently diagnosed and fixed my Navien tankless water heater. We now have hot water! He also was able to recommend additional preventative maintenance for my system! Which I know needs to be done. But, I will employ Enrique of Monkey Wrench to do the job and no other plumbing company.

Ra
Review №13

Enrique was friendly and very patient. He gave an honest assessment of the problems that needed to be fixed and fair pricing. He gave options on what’s most important to fix and things that we can do later. He was clean and had a great smile. We will be calling on him for our plumping needs. A true benefit to this company hands down.

Br
Review №14

Rick did a fantastic job explaining what needed to be done and worked all day to install a new unit. He seemed very knowledgeable.

Ca
Review №15

Rick the technician that came out was very professional and showed me what he was doing as he was inspecting the issue. he is the same person who installed it and has been working flawless. Maintenance and that’s all it’s needed. definitely recommend the company and Rick.

Ka
Review №16

We had a very positive experience with what at first felt like an absolute disaster before we called Monkey Wrench. Our water heater exploded and we thought we’d have to go days without hot water. But we had our new hot water heater installed by that evening! It was such a relief and Rick and his team were super friendly and reliable. Totally recommend.

Jo
Review №17

I had gone through several plumbing companies to fix a leaking gas valve and none of them were as thorough as Monkey Wrench. Daniel, the technician, arrived and checked every nook and cranny to find an option for a new gas line so we wouldn’t have to bust out our entire fireplace. Great service and very knowledgeable.

Di
Review №18

David is a friendly professional, and has immense experience in all aspects of Air Conditioning. He installed the ECOBEE after he had to add an additional wire line from the main unit. Chris was very polite assisting to complete the job. Great team, highly recommended!

RO
Review №19

Abraham was clean and pleasant and repaired our tankless water heater with out issue.Happy to have hot water again.

Al
Review №20

Octavio and Jesus make a great team of plumbers. Very professional and knowledgeable and went above and beyond my expectations to solve a difficult installation of a new faucet assembly for a walk in tub for the disabled. Very pleased with results. Thank you, thank you, thank you! Al Burkhardt on behalf of my elderly sister-in-law.

Se
Review №21

Rodriguez was very wonderful person who came by to check up my water heater system. Not just that he went over all the water equipment i had and had questions about it. It was very kind and kindly explain every detail of it. Please look for Rodriguez as your service technician ! Thank you for all you help !

Jo
Review №22

After almost one hundred years the drainpipe had become blocked with mineral scale. A cleanout access was installed, and scale removed and flushed out. The team came quickly and did all of the work efficiently and professionally. I am very pleased with the professionalism of Monkey Wrench.

Ne
Review №23

Very impressed with the whole Monkey Wrench team. From Joey in dispatch to Jonathan, who did a great job on my garbage disposal. They made the whole process quite easy. I especially liked being able to schedule an appt through chat. Will definitely be using them for any future plumbing needs.

Am
Review №24

Amazing service, Enrique was able to help us with our tankless water heater. I appreciate his professionalism, knowledge and skill in giving me information and answers to the problems we were facing with our tankless water heater. I highly recommend Monkey Wrench Plumbing.

jo
Review №25

My tankless outdoor water heater needed service. An Amy lady plumber showed y. She was thorough, professional, explained all my options completed the job within three hours.Very satisfied and grateful to have a woman who truly knows her stuff. Highly recommend her for any plumbing needs!

Dr
Review №26

Jeremy was awesome - he explained everything that was highly technical into laymans terms that helped me understand all that had been recommended by the technician Sean (who was also super helpful!!) … He also explained all of my options clearly, both the pros and con along with the price associated with each choice...I would recommend Jeremy and all of the team at Monkey Wrench! thanks again Jeremy and all of the team at Monkey Wrench Plumbing! 😊Jennifer (btw the service provided today wasnt listed, it was my air conditioning system)

Mi
Review №27

Enrique did an excellent job at explaining all the intricacies of my water heater and what needed repair. He took his time to answer all my questions . I appreciate his patience and his knowledge. He was also very courteous and professional!!!

Jo
Review №28

Rick was at my place less than two hours after I called Monkey Wrench. Before he arrived I received an email introducing him. I had mentioned the possible smell of gas in the tankless water heater exhaust. That is probably not a common problem but Rick eliminated it. Along the way it became clear that Rick knew tankless water heaters very well. For example, he was very familiar with proper matching of heater size to house size. In spite of the fact that tankless water heaters are very complicated Rick clearly knew his way around inside the machine, too, as he performed maintenance omitted during a recent visit by a different company. I could see that Rick really cares about helping customers and being very honest with them and that the quality of everything he did was going to be maximum. So, I am very pleased that I got in touch with Monkey Wrench and with Rick.

Mi
Review №29

Annual tankless water heater maintenance. MW had a special offer that made this a no brainer compared to doing it myself. Easy to schedule, Stan was on time, work was completed no muss, no fuss. I’ve used MW before and will use again. I would recommend to anyone I know who needs install or maintenance on their tankless water heater.

Mi
Review №30

Excellent professional service from Jonathon and Joaquin. They were really engaged in the task and advised me at every step . I would definitely use the company again - thank you

An
Review №31

Mike M. was our technician. He was on time for the scheduled appointment. He was patient in explaining and did a thorough job installing our toilet. I appreciated his attention to details and kept the work area fairly clean.

Sh
Review №32

Joseph was professional & friendly. They were also on time

Jo
Review №33

Josh is a competent plumber who serviced my tankless water heater. He is a good listener as well as a fine plumber.

Ro
Review №34

Luis was wonderful, professional, and got the job done for less money then I expected to pay. My go to for plumbing now!!

Jo
Review №35

I requested a technician to come look at my Noritz tankless water heater that was leaking. I received a quote for repairing the existing unit which is 11 years old and not sufficient to supply out 2 story home. I also got an estimate to upgrade the unit. Jonathan was knowledgeable and provided me with options.

St
Review №36

Heater A/C maintenanceKenneth is the best! I’ve worked with a lot of different companies to service my unit, and there is no one better than this guy! Truly best of the best in every way! I’m so grateful!

Wa
Review №37

He was prompt and took care of his business and then explained in detail to me what he had come to look for.

La
Review №38

Monkey Wrench Plumbing is very professional, the guys are great, and I will probably continue to use them for a very long time. Shout out to Rick, a senior technician who is very detailed oriented and meticulous!

Ti
Review №39

Eddie is a very professional and knowledgeable technician. He also cares deeply about customer satisfaction and is great in communicating what’s happening and why. A pleasure to work with.

Mi
Review №40

Outstanding service. Friendly, professional and answered all my questions. This company always impresses me.

pc
Review №41

My whole experience was great from the first call until the job was done. Luis M was very professional I’ve hired many plumbers in the past and this was by far the best experience .

De
Review №42

Very helpful and friendly. Identified the problem right away.

Eh
Review №43

Saved money on the annual maintenance plan. Told me about surge protection needed, $495 not cheap but prevents $7000 electrical damage repair.

Do
Review №44

David did a good job on the electrical work.

ma
Review №45

Installed pan under our tankless water heater in attic. Great service. Eddie and his partner were excellent.

AN
Review №46

Andy did an excellent job replacing some parts of our a/c system and doing the annual tune-up.He knows his trade. We are happy with him and the Company

Ma
Review №47

Diagnosed and corrected the issue regarding my furnace not heating properly. Thorough and knowledgeable and very pleasant. Same for his trainee.

Jo
Review №48

Luis and the entire team from monkey wrench were some of the best plumbers we’ve ever dealt with. They were courteous and knew their products and the challenges of our problems. I would highly highly recommend them. Their work was impeccable.

El
Review №49

Working and dealing with Rick of Monkey Wrench Plumbing is a great experience. Rick is very professional and knowledgeable with the job. He delivered what he promised and more.Thank you, Rick, for all your help.

Ba
Review №50

Very friendly and very informative about repair needs and recommendations. Job was expensive but they took care of everything on the same day and were extremely mindful of cleaning up before they left.

Ky
Review №51

Luis continues to go above and beyond during service calls. He approaches problems from a variety of angles and always explains your options clearly.

An
Review №52

I called to schedule an appointment to have my hot water tank replaced with a tankless. The appointment was scheduled between 2-6pm. I left work early to make sure I was available for the appointment. I received a call at 11 am saying the technician was outside of my house. I said I was not available as I was still at work and they said they would come back at the scheduled time between 2 and 6 pm. I received a call at 4:30 pm saying that they had to cancel an appointment.It’s extremely frustrating considering I took time off work to make sure I was available and scheduled accordingly. Monkey plumbing did a fantastic job making sure I was ready for the appointment including videos on how to be ready and several texts confirming I would be available for the appointment. I wish they would value my time as much as they value theirs.

De
Review №53

Very professional and courteous from the initial phone call to Eddie coming out. No games—straight forward.

Ci
Review №54

Great job. Knowledgeable and helpful.

RU
Review №55

Enrique is very professional and knowledgeable of what he does. He finished his work on time.

Cy
Review №56

Eddie is the best, explains well everything, does not rush, & makes sure you understand what is needed, & gives options.

Th
Review №57

The knobs on our shower became corroded. They replaced them and now things are great. Thanks.

wo
Review №58

Eddie was fantastic and very knowledgeable and patient. He was awesome!

al
Review №59

I wanted my tankless water heater repaired and when that left it was Worse than it was when they got there .I will never use them again or recommend them

Ja
Review №60

Luis was on time and courteous and did a great job on my water heater maintenance

Ca
Review №61

Excellent, professional, courteous service!

Ma
Review №62

Rick has done a a really Good Job every time He has been dispatched to my Residence. He is a Solid Worker!

an
Review №63

If I could have written a description of the perfect repair man Alex would be the guy! Plus he is very knowledgeable about hvac and didn’t push me to things but made recommendations and show me things on my system I never knew.

Cr
Review №64

David Castro was my HVAC technician for the yearly maintenance and he was PHENOMENAL. Super efficient and effective with a wonderful personality. A+

Ri
Review №65

Very knowledgeable technician

Ci
Review №66

I have booked one appointment with Monkey Wrench to send a plumber to fix my reverse osmosis water filtration system. I was informed if I purchase a yearly maintenance program for $175, they will waive $89 inspection fee. So I did.Unfortunately the plumber they sent did not fix my water filter tank issue, instead he quoted me almost $3000 to replace my water filtration system and another $2000 to redo the pipes for my one-year-old water heater. On top of that, he also charged me $89 even though I have already paid for the maintenance program.Later I learned from another plumbing company the issue with my reverse osmosis system is that the pressure of my water tank is too old which leads to low pressure and slow water flow. Therefore all I have to do is replace my water tank, filters and membrane, there’s no need to replace the entire system! Monkey Wrench plumber apparently wanted to trick me into paying for a brand new reverse osmosis system just like what I have, that was terrible.Even worse, the technician claimed that having a reverse osmosis system isn’t enough to clean the water, what I need is a brand new water softener which was quoted at $9000. When I asked the technician to replace my water filter with the new parts I had purchased, he quoted me $1000 to do it. That was ridiculously expensive. I got few other quotes later from their competitors and the labor cost to replace the parts runs between $80 to $150 which is much more reasonable.Since I am on their maintenance program. I made an appointment for water heater maintenance, they gave me a window between 10 am and 2 pm today.Since I didn’t get any notification nor confirmation of my appointment on the day before my appointment, I had to call twice to make sure a technician will come out to do the job.At 1:30 pm, 30 minutes before the window of my appointment closes at 2 pm, they left a voicemail saying their technician will arrive in 45 minutes and they asked whether I still want to keep my appointment by saying “please call this number if you want to cancel your appointment.”What kind of service is that? Not only there’s no apology for the delay, they also had to ask me if I wanted their service after I called to confirm my appointment twice!I do not recommend Monkey Wrench to anyone who wants to hire someone who is honest and professional, most of all, has the skills to fix the issues requested by the customers.

St
Review №67

Just installed new HVAC system and did a very professional job. System works perfectly. Superior installation work performed by Sovann and Lucian.

Jo
Review №68

Great communication from the first call. Technician was professional, knowledgeable, courteous and friendly.

Pa
Review №69

Very professional & nice! Informative also

Ed
Review №70

Octavio did a great job servicing my tankless water heater.

Jo
Review №71

Jose Zaragoza is an intelligent, very competent plumber.He listens well and explains issues so they are easy to understand.

Al
Review №72

Mike from Monkey Wrench Plumbing did a fabulous job replacing failed parts for my shower/bath tub. Everything now works great and his service was prompt and very clean. I will use them in the future for all my plumbing needs.

ke
Review №73

Sean was a fantastic technician. He’s very competent and conducts himself very professionally. Sean took time to explain everything in terms my office staff could appreciate and understand. First rate job by Monkey Wrench and Sean!!

An
Review №74

Sean is a gem. He and his dad overhauled our old system about 8 years ago through La Canada AC. They were taken over by Monkey Wrench and we couldn’t be happier to still have him available for service. The company as a whole seems very responsive and efficient.

An
Review №75

Best plumbers ever. Alex and the other plumbers are highly skilled and professional. They installed a quality tankless water heater, home water filter system, and made needed repairs to my HVAC. Great follow up. Easy to schedule.

Be
Review №76

Kai did a great job installing a stove, washer/dryer and disposal in a single afternoon. Kai and MonkeyWrench Plumbing are my go-to partner to manage projects at my LA properties.

Ar
Review №77

The water connection to my washer had started the leak and I asked Monkey Wrench to have someone come confirm and replace the water connection. Henry was very professional and provided me with several options for the repair. He then went to obtain the parts and performed the tasks and provided me a opportunity to test when he completed the replacement. I have utilized Monkey Wrench several times and they always provide superior service.

Lu
Review №78

Jesus was superb. He explained everything and expertly identified small things in my plumbing that were not to code as well as low quality parts that were used by our home builder. He even went above and beyond by helping a neighbor identify the source of a leak in his water heater. I want Jesus to be my regular maintenance person for our water heater.

Ra
Review №79

Luis did an awesome job, very professional, and fast !!!

Cr
Review №80

They were quick, efficient and professional. A little high in pricing.

Xe
Review №81

Professional, friendly, helpful and knowledgeable

Kr
Review №82

Josh provided excellent advice and service. Thank you.

Io
Review №83

Kenneth (Monkey Wrench plumber) and his aide performed the annual service on my furnace. Kenneth was friendly and knowledgeable. Hes answered all my questions, made a great suggestion re: the air filter I was using and repaired a small problem with the insulation in my attic They were both efficient and neat. Ive had two great experiences with Monkey Wrench representatives and intend to use this company for future services.

La
Review №84

Monkey Wrench showed exemplary customer service from the moment I contacted them. Felix, the technician who came to service my home was awesome. He was on time, professional but funny and cool at the same time. He explained the process to me in detail and even gave me a little lesson in how to install a garbage disposal. Felix is the best. The entire installation experience was great and Im glad I went went this company. Thanks Felix and Monkey Wrench

Za
Review №85

Manny was very professional, on-time, and helped me pick out a new tankless water heater for a very fair price. The next day, he installed it and, voila, we have hot water again! Thanks for the great experience.

Ka
Review №86

Monkey Wrench plumbing was extremely responsive to our issue. They were able to get someone out same day when we had no water. Felix was professional and friendly. He and his team answered all our questions and did excellent work. Will 100% recommend.

Su
Review №87

Kenneth was highly professional, courteous and knowledgeable.

St
Review №88

Monkey Wrench was able to dispatch a technician to our apartment building within a day for a problem we had with a heater that wasn’t turning on. They were able to fix the problem, while, keeping us informed of the details in a professional way. This was my first time using their service. I’ll definitely keep them in mind for any future repairs.

Ji
Review №89

Luis has been so great and helpful during our repairs. Always takes the time to explain everything that he is doing. They are very thorough and professional. Would recommend.

De
Review №90

I hired another plumber to install a garbage disposal and he didn’t seem to know what he was doing and he took apart the pipes and there were leaks everywhere. I asked him to leave my home and then I found Monkeywrench. Enrique came to save the day. He was skilled, professional, courteous and extremely clean and worked very smart and methodical. I will keep this company in my contacts and always use them from now on. Plus, they were very reasonably priced!!

Co
Review №91

Rick at Monkey Wrench was very informative, academic in discussing the problem with radiant heating system.....excellent.

Th
Review №92

My yearly Tankless Water Heater up keep. He finished the job quickly and efficiently. His attitude was enthusiastic and joyful in spite of my hot and humid garage and he didnt mind me watching the whole process. He was very organized and didnt make a mess. I also appreciated that he is courteous and a good conversationalist. Thank you Monkey Wrench team. See you next year.

Da
Review №93

Tankless Water Heater Maintenance: Luis M. did a great job. Was very professional, and patiently explained the maintenance process and addressed all my concerns, including cost factors. He did a thorough job and certainly earned my trust. I’ll be requesting him in the future. Great job Luis. A thank you to Elias as well, who accompanied Luis and provided assistance as needed. My compliments to you both.

Sa
Review №94

Luis came in to check on our gas connection and noticed some leakage in our bathroom. He showed us images of how bad it were and we decided to go with fixing some of the pipes. He pulled some of them out and they were literally falling apart. They stayed late and got all of it done in day. I am really great full for the easygoing approach and quick turnaround. Would definitely recommend.

US
Review №95

These guys were AMAZING. They did a same day appointment to try to fix our water heater, quickly diagnosed the problem, were very very knowledgeable, and on top of that they waived the diagnostic fee. Amazing service. 11/10 would recommend them to anyone.

Re
Review №96

Andres and Monkey Wrench Plumbing were great! They were very responsive from my initial phone call to the scheduling and to the morning of my appointment. Andres arrived on time and was very professional and personable. He inspected my clogged kitchen drain and inspected it. He gave me what he had found out and a few different options. Once I selected the option, Andres went straight to work. He was thorough and he let me know what he was going to be doing. He unclogged the sink and showed me the before/ during pics of the work. Overall, I HIGHLY RECOMMEND Monkey Wrench Plumbing!

Me
Review №97

Daniel did a great job and asked the right questions to give me an honest diagnosis and solution. Will definitely call this company again for my plumbing and appliances needs!

Sa
Review №98

I had to have another plumber repair an unfinished job. The next day my pipe was busted. I was very disappointed and I gave the tech a very good review the same day he did the work. He was very kind.. The work was over priced, but I was desperate at the time of service.

Gr
Review №99

Tankless water heater servicing, well mannered young men.

Lo
Review №100

Great company and Sean is the best. Give him a large raise---hes worth it!

Da
Review №101

Henry Santiago technician was cordial to my needs and questions that I had

Ca
Review №102

Enrique Rodiguez was stellar from the start. He was very polite and understanding of my financial situation. He did not push nor try to sell me on services , rather gave me all the options possible before proceeding with any type of repair. Monkey Wrench is lucky to have a polite and professional young man who care for quality of quantity. A+ Service.

An
Review №103

Rick is professional and his work is 100% quality. He is a good communicator, knowledgeable, and answered any questions I had. He enjoys his work, and is pleasant. He represents the Monkey Wrench company well. I will not hesitate to call Monkey Wrench for my future plumbing needs. Ask for Rick.

Cy
Review №104

Excellent! The entire process from call to fixed toilet was just under 2 hours. Freddy’s the best! Highly recommended!

Bl
Review №105

These guys know their tankless water heaters! Very professional and do quality and timely work. Glad to have discovered them.

sh
Review №106

Luis M was amazing this is the second time I have him at my house. He always takes care of any issues. Thank you.

Ka
Review №107

Rick explained what he was doing and why. He gave me tips on maintainng my tankless water heater. He was very professional and pleasant.

Je
Review №108

Great service, lots of info passed on for future reference.

De
Review №109

Felix was extremely helpful and knowledgeable about the problems in our plumbing. Easy to understand and gave a nice write up for what needs to be done next. He even cleaned up after himself. Thanks!

JA
Review №110

Although the tankless water heater was two years old, Enrique diagnosed a problem in the heating unit. It took two days to get the replacement part from the manufacturer. With the new part in hand the unit was repaired within an hour. Enrique was very informative as he made the repair. The unit works great now.

Jo
Review №111

Letting know up from what are options and not try to sell me a new product

Re
Review №112

Very helpful, fast, and communicated with me about everything.

Ba
Review №113

Jonathan was very kind and thoughtful. He stayed late to get me up and running again. He was clear explaining everything. He arrived in the afternoon but Monkey Wrench is so well run, he was able to get a replacement tankless water heater and install it before 8 pm. Wonderful company, great plumber Jonathon.

Li
Review №114

Rick was on time extremely knowledgeable on my Noritz tankless water heater. He explained all the ins and outs of how it works, what service needs to be performed to keep my guest in hot water while they visit. Thank you Rick! I appreciate your time and effort!

La
Review №115

Professional, knowlegable and courteous. Definitely use again!

We
Review №116

My experience with Monkey Wrench plumbing, specifically with Justin Khalifehzadeh, was excellent. Justin explained what the problem was, shared what my options were, and went out of his way to fix the problem. I will definitely call them again. Thank you!

ca
Review №117

Luis was wonderful and solved our plumbing issue quickly. We also got a quote for a future service and are looking forward to working with Monkey Wrench again.

Ch
Review №118

Awesome service. I would definitely recommend monkey Wrench to anyone. We went with them over our home warranty company and do not regret it at all

da
Review №119

Managed the issue quickly, offered advice to help with cleaning, possible future upgrades and wasnt bothered when I told them I just need it working no upgrades, not pushy at all, very friendly. Showed me a trick on the unit unsolicited and the price was way less than I expected. I will absolutely 💯 use them again in the near future. Have a job already in mind.

Ka
Review №120

Technicians were on time and very knowledgeable and professional. Installation was excellent and completed the work in a timely manner. My only concern is they seem to be priced fairly high. I went with them because I trusted the techs but normally I would have got a second bid as the price really shocked me. I already had a tankless water heater of the same brand and I know what I paid for that installation in 2009. Seemed high by between $2500-$3000.

Ke
Review №121

Incredible experience all around and Rick was the best! We smelled gas and the gas company said it was the water heater. Rick came out the same day, diagnosed the problem and got us our hot water back pretty much immediately. He then came back the next day for a full clean as well as added an additional component to help with maintenance. Rick was extremely knowledgeable and took the time to go above and beyond by teaching me about the water heater and helping me understand how we can help ensure it will last past the warranty. I really can’t say enough about how much I appreciate Rick and how professional and helpful he was. I’ll definitely be reaching out to him should anything arise in the future.

Re
Review №122

My tech, Luis, was fantastic and very knowledgeable!

Mi
Review №123

Luis was wonderful! Thank you so much! Couldn’t be happier

Br
Review №124

Very responsive and super professional. Omar knows his stuff and is a pleasure to work with. Highly recommend!

Je
Review №125

These guys were awesome. Prompt responses, fair pricing, next day installation of new water heater system. Rick Aguirre was our technician and he was a pleasure to work with. Did a great job and had a great attitude. We highly recommend Monkey Wrench Plumbing!

2l
Review №126

They are always incredibly professional, polite and helpful.

WZ
Review №127

Tech came evaluated explained clearly and did the work efficiently. My tech Luis was very professional 👏

Mi
Review №128

Kenneth was great! Ill be sure to call again when I need them.

Ma
Review №129

We are a network of restaurants and have needed Monkey Wrenchs services a few times. They always come thru with exceptional service. But, today was above and beyond! We needed to have a water heater replaced immediately. Monkey Wrench turned on a dime and got us a technician. Enrique was professional, extremely efficient and even helped our building management team solve some knowledge gaps on their side! Moreover, he remained positive throughout the entire experience, through every challenge, or obstacle he just stayed focused and problem solved. Ive been in the business for 25 years and Enrique goes in my top 5 of all time badass technicians! If you need a quality service provider you better call Monkey Wrench Plumbing. All their technicians are fantastic, professional, and problems solvers.

Al
Review №130

Sean @ Monkey Wrench was extremely knowledgeable & professional.

Ro
Review №131

Rick replaced our conventional water heater with a tankless system and went above and beyond to explain everything, provide options, and do a high quality install. I would highly recommend him.

Ka
Review №132

Very professional and responsive. Provided several options.

Jo
Review №133

Our service technician Kai was on time, very professional. He also provided us with options on water treatment for the hard water our city has.

Ma
Review №134

Rick is a true professional. He’s caring and conscientious as he explains what he is doing and how the Tankless water heater works. As a customer, I had every confidence in his work. He’s a wonderful representative for your company.

Tr
Review №135

First time using this company, great experience. Modern, Efficient, Honest, Clean. Booking services electronically really works well. HIghly recommend.

Na
Review №136

Professional, kind, easy to work with human being that gets the job done patiently and within reasonable rates. these guys are my go to for everything plumbing

La
Review №137

Jonathan has just started the repair but we are already impressed with his attitude and professionalism. He also has excellent listening skills.

P
Review №138

Edward (the tech) was courteous and patient as he walked me through the annual maintenance services for our tankless water heater, pre and post completion. He did thorough work and provided me additional info that would help me maximize my unit.

Ge
Review №139

Enrique was very professional and prompt. Good at communicating and helpful. Monkey Wrench Plumbers are very professional and right on time when Ive called them. Appreciate the service

Ke
Review №140

Professional service! Polite and Knowledgeable and fast!On top of their game as far as customer service a goes and good recommendations for better equipment!Thanks!

Ba
Review №141

Amazing service, reasonable price.

Ti
Review №142

Amazing experience, earned my business from now on.

Da
Review №143

Rick came right on time and was extremely knowledgable and diagnosed the issues with a Noritz tankless water heater quickly. The problem: hot water was very intermittent to the shower. He explained all the pros and cons of my older system, even though the diagnostics were still actually good. Turned out that the calcium buildup in the shower head was reducing the water flow and as a result the tankless heater frequently turned off the flame, especially when the thermostat was set to warm. So, we will try to clean out the calcium deposits with vinegar or, worst case, replace the shower head. I really appreciated Ricks assessment, honesty and professionalism. Would use him again in a New York minute. Actually, when you call Monkey Wrench Plumbing, you can as for Rick by name. I highly recommend you do.

Pi
Review №144

Andres was polite, knowledgeable and gave us different quotes for our needs, so we could have the choice accordingly to our budget.

am
Review №145

Chase showed up on time and was very efficient in performing service for my tankless water heater.

Co
Review №146

Thank you Max! I look forward to having you back to maintain/fix our plumbing issues as they arise.

Am
Review №147

Rick was excellent and this company was professional! They did an outstanding job!

jd
Review №148

Showed up on time. Found the issue and took care of it.

Me
Review №149

They replaced an outdoor faucet and performed maintenance on my water heater

Ma
Review №150

Each time I have used them they have been right on time and very professional. They have done yearly maintenance on a tankless water heater and a few months later repaired a toilet. I will use them again.

Ja
Review №151

Knowledge and professional at his job.

Jo
Review №152

Ruben rocks!

Ha
Review №153

They changed the pressure valve

Ji
Review №154

Good communication and professional service

Di
Review №155

Awesome job, Enrique!

Su
Review №156

They were very professional.

Sa
Review №157

Estamate on water heater repair

St
Review №158

Did a great job

Ev
Review №159

So thoughtful and thorough

Mi
Review №160

Friendly and knowledgeable.

Da
Review №161

Very professional

L
Review №162

Investigation of shower grate

Ja
Review №163

Serviced water heater

Da
Review №164

ON TIME --

Se
Review №165

It was a pleasure to have Luis Munoz in our home. He is an honest plumber

Information
62 Photos
165 Comments
4.9 Rating
  • Address:4000 Long Beach Blvd #303, Long Beach, CA 90807, United States
  • Site:https://www.monkeywrenchplumbers.com/areas-we-serve/long-beach/
  • Phone:+1 424-622-4228
Categories
  • Electrician
  • Plumber
Working hours
  • Monday:7 AM–6 PM
  • Tuesday:7 AM–6 PM
  • Wednesday:7 AM–6 PM
  • Thursday:7 AM–6 PM
  • Friday:7 AM–5 PM
  • Saturday:10 AM–2 PM
  • Sunday:10 AM–2 PM
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