Roto-Rooter Plumbing & Water Cleanup

Armando was amazing and quickly removed the blockage in my drain. He is an asset to the company and a trusted reliable tech the community can count on!! Amazing job!!

Armando was extremely helpful and sufficient with helping us fix our drain that was backing up. He was really professional through the whole process. Thank you guys for helping us in a quick and safe manner! Keep up the good work and customer service! Jr was helpful as well as we move forward with fixing the main drain!

I sm not happy with the fact that I had to wait all day on Monday to get the work done. Your company needs to have more than one person qualified to do different jobs for the company. Also when done the, the hole was filled in and the mulch was thrown in a haphazard way. The area had mulchLayered smoothly like the second picture,

Im very pleased with my overall experience with Roto Rooter. Armando installed two bathroom faucets. He arrived on time. He clearly explained what the charges would be. Price was reasonable. His work was clean and professional. We were up and running in no time. Armando is very personable, easy to understand, and I was comfortable having him in my home. I highly recommend Armando.

Armando came out to help us with a sewer back up problem. Even though the job quickly grew past the scope of what he could reasonably accomplish, Armando was still up front and honest about how much the cost would come out to if we chose to fix the underlying problem. We really appreciate him coming out to help and giving us advice on what we should do. Thank you so much Armando!

Armando had great customer service he explained everything he was doing/did and also told us what type of product to use to make sure our drains wont back up again. Very professional amazing service!

Sewer emergency involving blackwater had Armando the plumber arrive quickly, soon figure out the problem, and confer with my sister on how to best deal with the situation. All done in a cheerful, professional manner that alleviated most of my worry! Will definitely call for their services again if ever needed.

Hector and Armando was superb. They fixed both of my bathrooms sinks and was very informative. Would definitely use Roto- Rooter for future needs.

Quick response time- tech was out within the hour. Armando was very friendly and knowledgeable. Thankful for his help getting my bathroom sink to drain again!

Gave Roto-Rooter and Armando 5 stars because I couldnt give them any more. This is the first time Ive had to call a plumbing company. I called late in the afternoon and Armando arrived within an hour. He spent a good 2 1/2 hours cleaning several patio drains that were clogged with roots and dirt. He was knowledgeable, professional, pleasant and didnt quit until the drains were cleared.I would absolutely recommend Roto-Rooter to anyone needing a plumber.

Drain cleaning service: Fast efficient courteous informative got the job done - the office with scheduling and Armando C. who facilitated and completed the job. Would recommend and use again.

Amador , the service technician, did a great job , was very helpful and fast. He came right away . I couldn’t be happier thank you Roto-Rooter.

Stanford was very knowledgeable and took care of our issue right away. We really appreciated his honesty. We would recommend Roto Rooter over other Rooter companies because of the transparency and efficiency of the work that was done.

The Roto-Rooter plumbers Standford and Gregory came out very quickly and fixed my issue immediately. I had a mainline clog and they quickly diagnosed and remediated it. They were very nice and professional. If I could give them 10 stars I would. Highly recommend using their services!

The representative Stanford that came to our home was friendly, knowledgeable and respectful of our property. He did an excellent job and fixed the problem! He is by far the best plumber we have ever had come to our home. He most definitely earned five stars.

Had a clogged shower drain that another plumber said had to be dug up because the p- trap was corroded shut. He couldnt get his roto snake through it. Armando and Josh went in from the sink and cleared the drain. A very stressful day made easier. Thanks guys.

Armando and Bryan were excellent. They were professional, informative and thorough. My sewer had a recurring clog that wasn’t being resolved. The guys used their camera and identified an obstruction, which happened to be a previous plumbers broken camera. They cleared the blockage, but then also took the time to fish the other plumbers leave behind out of my sewer. Much appreciated!

The Technician went over and above to get my shower knob fixed….even going to Home Depot to pick up the parts, and the price was reasonable 😊

Stanford and Matt came out to help us with a kitchen sink clog and were great! Very professional and polite, they arrived on time the very next day which was a Sunday as well as Mothers Day. They took the time to explain to us what the issue was and what they were going to do before they started any work and did a great job of cleaning up after they finished.

JB always has a bright smile and great work ethics. Plumbing calls are not easy, but JB shows great professionalism and skills. When you are in a pinch, give JB vote

Armando did a wonderful job in unclogging my kitchen sink drain. He took extra time to carefully explain how to properly maintain the pipes. He also showed the camera to see what the drain pipes look like on the inside. Armando was very professional and cleaned up after the job was done.

Armando and Camden did an amazing job. Extremely professional and helpful. They went above and beyond. 10/10 recommend.

Great experience using Roto Rooter for my clogged sink. They kept me updated on my service technicians ETA. My technician Efrain was great at providing service. He showed me what he was doing, why, provided tips on how to prevent my issue from arising again in the future. He really seemed very experienced and went above and beyond compared to other service technicians I’ve dealt with in the past for my plumbing needs. My sink will be needing replacing and I’ll definitely will be going with Roto Rooter once I’m able to afford the time and funds for that service.

Armando was prompt, took time to explain things and showed us what he was talking about. He also followed up by phone the next day.

The Rotor Rooter agent who answered my phone call to initiate a service call, was friendly, professional and prompt. My plumber, Cameron, showed up promptly, was totally professional and listened patiently to all of my questions. Cameron did a GREAT job, cleaned up thoroughly and represents Rotor Rooter extremely well. I would ask for Cameron again.

Plumbing…. Drives us all crazy. And toilets back up on the weekend, right!? So turned out I contracted Roto-Rooter, and Israel. He’s a great guy & assured me all be well & call if not. Well 2 days later it acted up again and Wednesday morning early Armando & Hector arrived to follow up. Long story short- no blocks, no charge and we’ll have to monitor to see if the ‘next level’ look (pulling the toilet to see the pipe itself). They answer questions, and explain the design of the 2 back-back toilets to help plan next when/if needed. Much appreciated guys!

Thank you Stanford for fixing our toilet problem. With 5 people and neither toilet flushing, this was an emergency situation. Stanford was able to access the problem and fix it even though it was late in the evening. We truly appreciate your hard work. THANK YOU!!!!

Fast service and friendly. Informative as well. Very satisfied with the service over all

I was incredibly satisfied with Stanfords service, knowledge, and ability to get the job done. We werent sure if it was going to be a big site issue or small, but regardless, Stanford made us feel comfortable with the solution and warranty for his services. We really appreciate how quickly he worked, how professional he was, and his demeanor and customer service. Truly satisfied and we have his card for the next issue that comes up! Thank you!

Great guys, were here in 30 minutes and handled all the issues rapidly. Would recommend to everyone!

We just have our first incident on our new house, we call the company Roto Rooter and we received the technician Stanford who was very professional with us, Stanford handle the situation fast and he also explain us on how to proceed in case this issue happens again.. thanks Stanford me and my husband are grateful with your assistance!!!

Armando was a true professional and got the job done! I had a toilet in my upstairs third bathroom that had issues draining quickly for about 8 years. All of the sudden it just stopped working. Over the years I have tried a couple other companies and they could never figure out what the problem was. So I called Roto-Rooter which I never would have done always tried to choose an independent company or contractor. I was even asked by my wife why did you call them? Well Ill tell you why you should call them! Armando gave pricing up front of what the cost would be to possibly remedy the situation and came up with a couple of lesser expensive options to try first. One of them worked one of them didnt. At least he tried never complained. As he was here I had him check on a couple other plumbing issues with drainage and he was able to fix those as well. Did it with a smile on his face and was even training and explaining to his partner different aspects of what he was doing. Very polite and personable. I highly recommend.

Was Extraordinary ! Very Professional and Knowledgeable. Immediately knew what to do to fix our plumbing issue & did a great job at replacing the parts ! Kind and Caring Demeanor ~ Especially during this difficult situation for my family. Once again, Very Professional, Knowledgeable, Caring ~ Was Extraordinary !

Fantastic service from 2 lovely guys. Super efficient and professional. Thank you!

Staff was very professional and honest about my options to remedy my plumbing issues. It was no BS, just straight honest business! I highly recommend this company. I know who I will be calling next time I have any plumbing problems! Thank you!

The plumbers were all that i gave been looking for.they were on-time and professional. when they couldnt fix the problem they gave me viable options, came back and got the job done efficiently. they went above and beyond to make sure the job was done right. not to mention they were kind and courteous.i will definitely call upon them again in the future. thank you!

JB was professional and punctual and completed his work in a timely manner.

Had a clog kitchen sink. My plumber came did his inspection. Went with least possible clog. If nothing there went with the next possible place. In other words he was good and through the process. Check for leaks . Which is always good. In overall is one the best plumbers I had ever experience. He explain thing in detail. I would call to repair any of my house plumbing. Thank you Saso you are excellent I your job. A very happy and satisfying customer.

The technicians were knowledgeable and professionalArmando explained the issue in detail.

Armando was awesome, super fast, super clean, and super informative. I really enjoyed the experience and will be reaching back out as soon as I need to again.

Contacted Roto Rooter in the past, but this time was exceptional in light of how much had to be done. Mark arrived expediently and was very respectful of the property (shoe covers, floor protection). He was professional and worked efficiently to quickly clear the issue with the bathroom we had, which required the manual draining of over 96 gallons of backed up water in a tub. Additionally, he resourcefully contacted key members of his team to assess and repair the water damage that had resulted from the issue (affected neighbors). He not only reinstalled the toilet better than it was before, but with a thicker wax ring to mitigate potential future leaks from excessive plunging. At the end of the job, he thoroughly sanitized the bathroom. Marks courtesy and attention to detail left us reassured that everything was expertly handled.

Excellent service. Job well done! Professional and friendly technicians. I called on Friday, just before New years, they were the only company that didnt tell me I had to wait until Tuesday or Wednesday. They came in less than an hour after I called.

Alfredo is the best! Came on time and very professional. The quality of work was superb! Highly recommend using this service if you are in a pinch.

Stanford came and fix our clogged drain issue in our kitchen in 30 minutes. I definitely recommend.

Armando was great. Very informative and helped resolve our issue. Highly recommend.

Armando was wonderful to work with! I came home late from work and found a plumbing issue. Roto-Rooter answered the phone on the first ring, was pleasant to speak with and sent out a tech within an hour. Armando was able to fix the issue and recommend a longer term fix to share with our landlord. Thank you, Armando & Roto-Rooter!

Very pleased with the responsiveness of the service. It was prompt and professional. They provided an honest assessment and did not try to change the charge amount due to u foreseen circumstances- this has happened to me previously with privately owned plumbing companies. I wanted to support the local plumber previously, but did not see the same results and was never shown videos of the service work provided. Armando was very thorough. He had a team of trainees come as well which I welcomed. Definitely recommending Roto Rooter. They are fair and will guarantee the work.

Excellent service, fast and friendly. Thanks Armando. 👌

Friendly, knowledgable, professional service personel. Confident in their duties. Explanations clear and concise for lay patrons. Very satisfied customer.

Armando was extremely helpful. He solved my current plumbing issue and informed me of what I should think about in the near future.

Gary and Kyle were AWESOME. They were very professional and they were able to fix my water heater problem. I will use roto rooter for all.my.plumbing needs because of these two men....thanks guys from a grateful customer

Very satisfied. Extremely professional and polite. They helped me resolve my plumbing issue.

Armando provided excellent service & was very professional.

We are very satisfied with the job Armondo and his partner did. They were both very professional. They did a great job explaining the process and getting our sink up and running again. I would highly recommend them. Thanks again guys.

Stanford was speedy and knowledgeable! Really appreciate him fixing the problem so quickly for me.

Excellent service provided by Armando and Josh today. Very kind and respectful. Solved our slow drain problem in a hurry.

Under vanity cleaning due to slowness in the water flow. Technician was very friendly and efficient. The pricing was a bit high but I did not want to do another price quote due to time.

Joe came early and helped us out on the fourth of July weekend. He explained repair options and gave us an estimate. Joe was polite and made sure repair was done to our satisfaction. We would use Roto Rooter again.

My technician was great. My kitchen sink was backed up and he took care of it. He gave good advice on preventive maintenance and the do’s and dont’s . I highly recommend them

Very nice and informative. Love Roto Rooter

Armando and Angel were amazing. Quick and efficient, thorough and resolved all the issues I had with plumbing in my warehouse. A huge thank you to both of them!

Mike was fantastic. He was upfront with the costs and the procedure for finding and isolating the blockage. He was prompt and on time. Also we was very friendly and professional.

Great customer service and experience thank you!

The team was extremely professional and provided excellent service!

Armando and his teammate were knowledgeable and professional. Explained the details and I was able to understand the root cause of the problem. Great service !

Good work cheap for a plumber. Explained every detail as they worked thru the process. Thank you.

Armando was a huge help - he was knowledgeable, patient, and communicated clearly through the whole process. Thank you for all of the help!

They came out unstopped the kitchen drain after another company had just been here and were not successful . I am pleased.

I am quite pleased with the service I received from John. Im so blessed that he answered the call. He is honest and straightforward, which I appreciate as I am slow on the uptake. !is awesome! I appreciate his skill more than I can express here. Thank you

They gave a piece of mind... explained from w what the problem was to the solution to the problem I definitely go with them again.

The guys did a great job. Went above and beyond the call of duty ! Thanks to Armando, Junior and Angel. I highly recommend!!

The repair tech Armando was very knowledgeable and courteous. He made me aware of the issues.

They sent Armando to the job. He is very knowledgeable and explained to me the problem. Clogged solved !

Last year on 1/6/22 we had hydro jet service on our kitchen sink that cost over $800 dollars last week we had the same issue but cant afford to give them another $800 dollars for the same service. I dont recommend this place!

Armando and his team were fast and reliable. Really happy with the service they provided and would highly recommend.

The problem may not have been fixed, but the guys that came out were kind, respectful and did their best to help me. Thank you…

Had a emergency with the sewer backing up at 10pm at night. The next morning, Armando and Angel quickly found the problem and helped me get rid of most of the crap that had built up in the bathtub. Very professional. They even sent a scope tech after to conferm the fix at no charge to me. Ill be using Roto-Rooter in the future.

Armando and his assistant came to my mother’s home to unclog the toilet. He did an amazing job! Thank you‼️

Armando and Angel came with in 30 min of the call. They were extremely helpful and willing to continue to help figure out the best solution for our problem. 10 stars to them!

Amazing job this tech was not only the best Water Restoration supervisor I met in a long time

Showed up timely, very helpful and knowledgeable.

No hassel experience. Great explanation of what wasbeing done. I will surely use this company again

Explained everything to me and gave me options. Really appreciate them coming out to try and help me figure out my issue.

Efrain was nothing but amazing helpful knowledge and did amazing work me and my family could not have been in better hands thank you!!!! 💯

Joe was awesome and saved the day on 4th of July! He was prompt and fixed our issue. I would use Roto Rooter and definitely Joe again!

Excellent service they came really fast and fix the problem

Armando was very professional and on time, same day service which was awesome! He fixed the problem with my disposal within 5 minutes and even gave advice so that we would not have this problem again! Thanks again Armando! You are the best!

Service technician ELIAS O289 was very professional and explained everything so I was able to understand what he was doing was very clean ,friendly and respectful was so happy with his workI give him a 10 out of ten review thank you for having a employee like ELIAS

Thank you so much! Quick and easy service. Very professional plumber.

Excellent, fast and reliable service.

Stanford came out to unclog my bathtub and drain from the washing machine. He was great! He is very kind, personable, patient, and very friendly. He is also very professional and made me feel at ease. Id like to have Stanford as my regular plumber. Its hard to find a good plumber and I think he is one I can rely on. Definitely giving him 5 stars plus!

Armando was very professional explained everything very well.

Armando was great. He replaced the water valve and the line with ease and was super knowledgeable with the issue we had with our plumbing! Very happy and satisfied!

Great job at clearing out my shower drain!

Excellent work.

He did a great job

Armando came out and did a great job on the back up we had in the house! Highly recommend, i will be using their services again in the future. Thank you Roto-Rooter !

Great job fixing my garbage disposal! Thank you!

Stanford was very professional and personable. He stayed on the job til we were sure our laundry room drain was cleared completely. We would feel confident having him service our rooter needs in the future.

Stanford was great! He came out on time and took care of my shower quickly. Great service!

Sam show up quickly and handled the clog effectively. He was very professional and explained what he did and how it worked.

The team was amazing....we were air bnb, and they were kind efficient and speedy. Thanks gentlemen, you deserve the 5 stars today

AMAZING customer service! From start to finish! Jennifer in scheduling was so kind and helpful and a huge thank you to Stanford our technician who went above and beyond making sure we had everything cleared out and working properly! I’m so thankful I chose Roto-Rooter!!

Stanford came out same day after I called in to fix our backed up bathroom sink. Stanford had patience and was kind . He was confident he could get the job done and he did . He was very knowledgeable about his profession and shared some knowledge with us. Very appreciative for Stanford. I will be sure to use ROTO-Rooter in the future because of his awesome customer service! Thank you Stanford!

Armando was great

Armando is Very knowledgeable. Thank you.

Armando and Brian were very good and helpful.

A bit on the expensive side, but plumber was very good and did the job to our satisfaction. You get what you pay for!

Prompt, good communication and got the job done. Armando was great.

Very happy with service Im gonna be using here service again thank you !!

Armordoc and Bryan helped us with our kitchen sink back up in later evening. Armordoc provided us camera diagnostics without charge and he’s very knowledgeable and answered all of our concerns and provided the best reasonable solutions. We are very appreciate Armordoc and Bryan’s help!

Armando was professional and very knowledgeable. He finished quickly and got the job done! Great customer service!

Very good work, I am very pleased.

Professional , cordial, and they were clear and straightforward about the process.

The technicians fixed the issue and were very professiinal.

Armando gave a good explanation of what was wrong with our shower drain. He completed the job in a timely matter!! Good job!!

Stan came by to fix a leaky drain and give me a quote on a new garbage disposal. Not only did he come by late night, but he did an awesome job and was the nicest guy. I would definitely recommend his services to anybody!

The guys took care of our blockage issue quickly and Professionally late on Sunday. I would highly recommend this team.

Stanford did a great job. He is very knowledgeable and knew exactly what to do. Thank you for coming out and fixing our clog!

Stanford was quick and so helpful, glad it’s all taken care of.

Stan was great and did a great job ! He took out what was stuck on our drains and also unclogged our kitchen sink. Really great experience and will call this company again if i have any plumbing issues.

Very professional and helpful. Got the job done quickly and Efrain was so helpful in offering advice so this can be avoided in the future. Great work!

Friendly services usual. Came within the time promise. Always reliable. Thank you so much.

Our tech came out, debriefed what’s the issue and probable cause. Our tech was able to tackle the issue and ensure that the backup was completely cleared before leaving. Great, fast and reliable work.

Very professional, honest, on time, and detail oriented.

Kyle was AMAZING! Water heater went out on a Saturday and he came out on Sunday and replaced the old one. Super professional, such a great experience!

Stanford was helpful and knowledgeable. He answered our questions, gave us options, and got things moving again.

I’d suggest only calling Roto Rooter in a time of desperation and no other options. It’s very clearly a large business, whose bottom line is upselling and charging extraordinarily high prices. Also, the technician who came to our home was kind, but definitely lacking in professionalism, which didn’t build trust. We had several F-bombs and phallic references thrown around as he tried to quote us thousands of extra dollars on things that another plumber the following day quoted us about 1/10 of the price for and fixed.

Thank you Armando

Patrick was very friendly and efficient. I highly recommend.

They were great!

Elisa’s Garcia did a great job. Very professional.

Fast and great service for a Saturday. Also this company will work with you on the pricing of your project. Clean and reliable and courteous

Very professional and efficient.

Rylan was very curious helpful. Explained what type of pipes that should be used on old houses. We Ha e used Roto Rooter before and most likely again. Thank you.

They did fix the problem but it was so over priced. It was ridiculous. All he did was cut a pipe that had a crack in it and then put a cap on top of it and it cost $500. I was in a hurry and had to leave that morning. Otherwise I would’ve sent him away and found somebody else and I’m pretty sure just about anybody would’ve been more reasonable than that. I definitely will not be calling them again. That’s a huge mistake on their part one and done is a dumb way to do business. I do have plumbing problems from time to time like anybody who owns a house but you won’t be getting any more of my business. Feeling very gouged.

Great customer service! He really cared about his work and getting the job done right

Fix was a bit messy, but the job was well done. Nice to have a company official to check on the work post mortem as well.

Breyon Frazier, is very courteous, friendly and knowledgeable.

Elias did a terrific job. Polite and very informative, he explained the whole process. Very quick and efficient! It was a pleasure to meet and interact with such a professional.

Good working person did good job got here on time

Patrick and Scott came to my home to service main line issue. Toilets weren’t flushing and water was coming back up through my shower drains. Prior to arriving, I received multiple confirmations via text and call of them being en route. Patrick and Scott introduced themselves upon first contact with a proper and formal hand shake. They ensured they remembered my name and quickly went into assessing what the service needs were. They provided education by shuttling a camera into and through the bottom of toilet after removing it and snaking it once. The findings were old pipes with some tree root impacts. Scott and Patrick conducted themselves extremely professionally through the entire course of time. They further educated me through every step of what they were doing and why. Aside from the education, they provided friendly service that resulted in better trust in calling them back should anything be of plumbing needs in the future. I’d have them both back and would call Roto Rooter based on the service experienced today as a solid representation of the organization.

He did all we needed and explained what would help

Had bad luck on prior plumber mishalf truck broke down and had to wait 2hrs. Other than that the second plumber was able to fix the problem with great service. Thank you

Efrin G. was helpful and professional. He gave a detailed description of what had to get done.

Elias from Roto Rooter was fantastic! He was on time and worked hard to clean out our shower drain and then fixed another sink that we didn’t even realize was broken. Thank you for your amazing service!

Breyon Frazier was professional, knowledgeable in his trade, very kind in answering my questions and resolved my plumbing issue in a timely manner. It was a pleasure to to do business with Breyon.

Elias was a true professional, very knowledgeable. He did a great job.

Chris was very knowledgeable and his ability to thoroughly explain everything was the main reason we hired him and the company. Thank you once again. Will definitely recommend people.

Chris was very nice and explained everything.

Fantastic job - very professional and helpful. Lighting speed! Highly recommended

I had water leaking in the floor, under the floor tile, out into the hallway carpet. I called Roto rooter and the plumber came out and said it was the toilet. He raised the toilet and changed the seal and left. Half an hour later I called roto rooter back and the plumber returned and said the water would dry up, when I suggested it was something else, his response was “well you have warranty on the toilet” I ended up having to call out another plumbing company who cut into the wall and discovered it was the neighbors water line leaking into our bathroom. Roto rooter charged me 434.00 to fix something that wasn’t broken. As I was looking them up I was humming the iconic Roto rooter song that I’ve heard since childhood.. only in the end to feel like I was robbed by an old friend.

We scheduled a Sunday appointment on Saturday night to open a clogged drain. Elias showed up at the beginning of the service window, explained what he would do and got the clog opened right away. Very friendly and professional.

John was amazing!!! Super nice guy and came really quick. He was very honest and explained everything to me and how to do it in the future. He walked me through everything and something I could have done he did it for me for my convenience. I will definitely use this company again! A+ work! John was awesome!

Stayed till the job was done right!

My experience with Roto-Rooter was outstanding. Service call was for a residential drain cleaning out to main line, ended up becoming difficult. Keith was absolutely committed to a successful result that required patience and skill. It got done, was done right, I was impressed. Would not hesitate to to use their services next time

The plumber, Saso, was very professional, clean, and efficient. He did an excellent job and the company offered a 6 month service guarantee. I would recommend them to anyone looking for great service at fair prices.

Stanford was very respectful and professional. I had just brought my husband home from the hospital yesterday after he suffered a stroke in August. The sewage stoppage was due to wipes I flushed down the toilet! Stanford went above and beyond to make sure that our sewage was totally cleared out! He took time to check each of our 3 toilets and 2 showers. He was also friendly and easy to talk with! It was a good experience during a difficult and stressful time.

The technician Sam M. was very professional and courteous and let me know every step of the way what was going on and what needed to be done. He gave me the pricing upfront and let me know what steps needed to be done so future return visits wont be needed. Would definitely call them again next time I have plumbing issues.

Came back from vacation and my sinks were all clogged. Tried clearing myself to no avail. Jose was quick and clean and very respectful. He even worked in the rain snaking my drain at the cleanout!

Very impressed with Stanford’s professionalism. He explained what he was doing so we would understand the issues. We appreciated his assistance.

Stanford was extremely professional and dedicated to helping my family and I solve our plumbing issue. Would 100% recommend his services to anyone who needs them!

I found the employee that came out to clear my drain, helpful , friendly and knowledgeable. I did think the price was high. I had an emergency and did not have a choice. Not sure what is the going rate. I have nothing to judge the price by. I paid $480.00 to have a snake run though my drain. It took 6-10 minutes. It took longer to fill out the paperwork then do the job. The employee did his job. But I could not recommend this company due to the price. I give 5 stars to employee. The 3 is for the company and what I believe was price gouging. I am the owner of Wagging Tails a grooming shop in Chino CA. 91710

Excellent customer service!

Was happy to get our hot water back. Tomas was wonderful

The price was far too much for the service that was rendered. If this pricing is typical for roto rooter, I’d advise not to use them.

Mark did a great job. He was very professional and very informative. Definitely will recommend their services to others.

I had a back up at a shopping center. They were very quick to send someone out. Once on site, Mark explained what needed to done and how much it would cost. He took care of the problem and followed up with an explanation of what he found. I will be using them again.

An employee named Sam helped me in Glendora and he was absolutely amazing! Not only was he prompt, swift, and professional, he was extremely thorough and affable.Thanks so much for the service and please see to it that Sam is recognized for his quality service.

Extremely expensive. $440 to unstop a kitchen sink. Very slow worker and ill equipped. Had to supply him with tools to do the job. Tracked grease in the house and didn’t clean up. Only agreed to letting him do the job because it was Thanksgiving. Will never use them again.

Service agent was kind and polite and in time. Did above and beyond what was expecting.

Had a backup of the main line the day before Independence Day that was affecting every fixture in our house. Roto Reuter was able to send someone within 2 hrs and had it diagnosed and cleaned out within an hour. Stanford was the technician and he was very helpful, knowledgeable, and professional. Would call them back again.

Great work cleaning out plugged main line. Quick, on time and professional. Highest recommendation

Stanford explained everything he was going to do before he started. Also gave us some helpful tips to make sure this didnt happen again. Appreciate the great service! Thank you.

John not only was respectful and Profesional, he was friendly and on time, which is very important to me.. 2nd time I use Roto Rooter, and John does the work. I was unable to post a review the first time, but both times I was satisfied. First repair I thought it was a little expensive but John checked all the work that I had requested and gave me good tips on the repair that didnt need to get done. Thank you John!!

Knowledgeable, respectful and efficient.Thank you.

Agent was dedicated and effective. Didnt give up until he solved the problem. Would definitely recommend.

Had an issue at our business in Anaheim with a floor sink backing up. I called around 10am roughly was given a window of 11am-1pm. Techs were onsite before 12pm and got right to work. They cleared the drain tested and made sure no more issues. The technicians that came out explained everything in full detail and were very professional. We have used other plumbing companies before and won’t be using anyone but these guys again.

Manny was excellent. Arrived at perfect time in my 4-hour timeframe (10:00 am)Troubleshot issue w 3 clogged sink drains, cleared all 3 w electric snakesAdvised on servicing old toilet or purchasing new one, went w me to Home Depot to select and then install new Koehler toiletHad all tools and resources ready, and in 5 hours all resolved.Friendly, efficient, informative, he even advised me how to clean around the water heater to keep that appliance working well.Roto -Rooter is not cheap, but as Manny pointed out, “we bring a complete mobile shop to your home.”Everything done in 5 hours. Worth it.Thank you Manny Reyna!

The price was pretty steep for the service provided.

Gary came back after a different tech had tried to fix my toilet and was unsuccessful at his job. He was so professional and he was polite and extremely helpful. After Gary came my toilet is now back to fully working like normal!

Technician was informative and professional. The service that was performed was way overcharged. Unlike some other companies, they charge per task rather than an hourly rate. I was told it was an hourly rate yet when we asked if they could perform another task, since it only took minutes to unclog our toilet, we were told they charge per task. My husband who was out of town at the time, said it was highway robbery.

As a small business owner myself I’m alway looking for great customer service from other companies. We called Roto-rooter for some issues we were having on this holiday weekend on a Sunday and they sent Joe Dorado and Andrew Olivares to check it out. Joe and Andrew were very professional and immediately went to work. With Joe asking the right questions we figured out the issue immediately and they even adjusted our toilet. I’m impressed with the level of professionalism these guys had and would definitely recommend them to anyone!

Semaj was great on time and professional

Friendly, prompt and knowledgeable staff.

Francisco did an excellent job of explaining what he was doing. He was a professional and was very thorough.

Great service, thorough, and prompt

The technician was skilled, professional and through.

Very professional and fixed my problem.

Stanford was very prompt and professional and figured out what the issue was quickly. Offered to follow up on a second issue if it becomes a concern as well.

Amazing fast services

Very happy, Tomas was real nice and helpful

Had cartridge replaced that the Plummer said needed, but did not solve the fluctuations in water temperature.

Cisco did an awesome job, was very helpful and knowledgeable.

The man was professional and did a really clean job

Prompt service, no pressure to upgrade

Zoen was very professional and arrived on time.

Estimate for water heater service/repair

Both Mark and Cesar were up to the tasks; they even gave me tips for plumbing maintenance. Thank you guys,