Joe was extremely professional and very knowledgeable in the job I needed done. His work was neat and clean. He proceeded in a methodical manner which got the job done in the shortest time possible.
BEWARE UPDATE ON OUR REVIEW FROM YESTERDAY!Albert was great friendly did a fantastic job working on an old shower valve. Apologize for not getting the name of his supervisor who went out of his way to bring a part to Albert. Outstanding company and employees. Will highly recommend to others. UPDATE the work was completed I was not informed how the shower valve would end up working I was just showed the new handle. When completed the technician showed me the completed work. Thought it would be okay turns out we can barely pull out its so far into the wall. Had them out today to look at their work and remedy the work. The outcome was they were willing to give 50% off of the work they did yesterday. And will charged us appropriately $1,200 more for a new modern valve we explained to the company being seniors we are on a fixed income and and could not afford that they offered financing not and option right now for us.So we are stuck with several hundred dollars spent for nothing.BEWARE.Picture below.
Ace Pelizon Plumbing provides great service, and what they charge for their work is fair for the quality of work they provide. Only thing is that their after-hours answering service could use some improvement in regards to scheduling a visit. This is something, I have been told, that they are working on to improve. This is also not a deal-breaker though. I highly recommend Ace Pelizon Plumbing to anyone who needs help with any plumbing issues.
I had a plumbing issue that was giving me a headache so I gave up and called Ace Pelizon. Ive used them many times in the past and they are the only plumbers Ill call. Fernando came out and solved my problem in less time than it took for me to wander up and down the plumbing aisle at Home Depot. Well worth it! Fernando was calm, knowledgeable and professional - I will definitely request him the next time I call Ace Pelizon!
We had two bathroom sinks that were repaired the same day as our quote and Alan did both jobs so methodically and very graciously. His customer service was excellent: he was very patient with all of our questions, explaining what he was doing with the repairs, and took extra care to clean up after he was finished. We really appreciated his professionalism and for making sure that we were satisfied with both jobs. Thanks Ace & Alan! You should hire more people like Alan who care about doing a job well but also graciously!
Im a repeat customer and have had good results in the past. In this case the same technician that replaced the stems of my shower faucets returned to correct a problem with his installation. This was covered by a warranty? I still had to pay $74 for his call out? I was advised prior to callout that there would be a fee. But being charged again for a poor installation does not sound right.
I recommend Ace Pelizon Plumbing. They are technicians are very friendly and thorough and do a great job. I have been a customer for over 15 years.
Angel Salas and Chris Garcia were just incredible. Clearly explained everything, worked efficiently and very neatly. Im very pleased with their work. I would be very proud of them if they were in my company.
I love Ace Pelizon. Fast, reliable service. I had an emergency this morning, and they responded right away. Top notch!
The technician showed up on time on his day off. Which was very nice! He greeted us by introducing himself and had a very nice smile on his face. He listened patiently while we told him all of our issues. He took a look at things and came back and wrote up a couple different options which he went over with us and he explained them in detail. He assured us it would all work out and we would be very satisfied with the results. We decided to take one of the plans and they start work Monday! I can’t wait for everything to be new again. Thank you guys for everything you’ve done so far.
Michael was very friendly and professional. He got the job done right and explained how things worked afterward. Both he and his partner were very pleasant to work with. Everything seems to be in order.
Plumbing issues are never fun but from the moment Angel Salas and Chris Garcia arrived, I was put at ease. They were professional, knowledgeable and very friendly. I highly recommend them!!!
Werent willing to listen. Insisted on selling me services i had just paid for. Was the highest price by thousands of dollars. Just seemed like everything they said was reheresed and scripted. Had no intention of doing the job I had originally called them to do. I will never call them to anyone ever again or use their services ever again. Extremely overpriced
Joe from Ace Plumbing was great! Very professional, knowledgeable, and helpful. This is the second time he has serviced my house and will definitely use him in the future. I like that the company is small and keeps all plumbing jobs they have completed on file. Great quality service and trustworthy- I highly recommend!
As always, Ace does excellent work!! This job entailed complete sewer replacement...a huge job.As well, their staff and workers are friendly, polite, respectful hard-workers.I have used Ace for many years and highly recommend them!
Very professional and thorough. They follow through on commitments. Very kind and informative.
I was recommended to this company by a friend. I called & they arrived here within such a short period of time, it was unbelievable. My technician was Alvin, very polite, very professional, very & informative about what was been done. He and his working partner were great. I am a happy customer.
Pleasant technicians, in uniform, confident and competent. Made an initial assessment of my problem – may not be slab leak as I suspected, rather a leak from the yard irrigation system in close proximity. I appreciate their honesty.
Professional, Ethical and UprightSo far all three words apply in our dealings withAce Pelizon.Our experiences go back many years when they were working late at night to clear blocked sewer lines and still more recently for similar challenges.Our latest adventure together was Waterheater replacement. It was found seriously leaking and demanded immediate replacement. The project was responded to instantly and completed in professional manner and To Code.Attentive, skilled, efficient, courteous, easy to work with and immediately attentive to our need.
I am so impressed by the service I received with Ace Pelizon Plumbing. My water heater was leaking. I called and they were able to see me that same day. The water heater was replaced. Albert went above and beyond in making sure the repair was done correctly. He was extremely professional. He made sure I was informed about the repair. I am extremely satisfied.
I’m very happy with the service , the quality is excellent andthe price was reasonable the technician was very respectful wanting to do the best work ever. I highly recommend this company. 👍👍👍
Alan and Albert, the two service technicians, were professional, courteous, friendly, and explained to me the proposed repair to the main water line leak, and they answered all of my questions. I appreciate how quickly they responded to the emergency, and they were able to make the repair the same day. Ace Pelizon has been in business in my neighborhood for decades, and they consistently receive 5 star reviews because of their excellent service.
I trust in Ace Pelizon plumbing and highly recommend their team of plumbers. They helped me detect a mysterious water leak and made the repairs only when they were sure of the problem and the solution. Their expertise, integrity and professionalism is invaluable.
Found this company on yelp. I asked for the cost of a leak detection, but they did not state the price and insisted that their estimates were free so they sent out Alvin, a technician to my home. Alvin was great in walking me through the possibilities of leaks throughout my property, but it ultimately came down to a leak detection for $575. Alvin was great, but I must deduct stars for omitting the cost of the leak detection and the price of it. I received several other quotes for leak detections at $225 and $295
Absolutely AMAZING service! Angel and Axel went well above and beyond to locate the source of our leak and had it repaired the same day. We have had numerous plumbers out here for the same issue and none did even a fraction of what Angel and Axel did. Everything was put back, cleaned, and working better than ever before. If you want the job done right the first time for a very affordable price, we HIGHLY recommend Ace Pelizon Plumbing. Thank you Angel and Axel!
I got to say the service is really good. No pressure quotes. He also explained 0% interest options. I didn’t know that you can get no interest. He also explained the rebate process for buying a tankless water heater.
Chris and Alan were very professional, arrived on time, worked quickly to identify the issue and fix, and left everything neat and tidy. I confirmed the repair was as expected and am very happy with their work. They also gave me some “pro tips” on how to avoid this issue in the future. Excellent team!
There arent too many qualified plumbers to help with septic system issues as they are tricky. Ace Pelizon was able to help me with my home and help ensure that it is working properly. They spent time investigating the details of how everything worked and stand behind their work. They didnt leave me high and dry when a small issue popped up. They immediately came to help and I highly recommend them for all items, not just septic issues.
Angel is friendly courteous and very knowledgeable. He answered all of our questions and provided us with necessary information. His service is excellent. The work crew was also excellent. Professional on time and quality workmanship....Thank you again....Mr. Horn
They came and were Amazing! We had a pipe leak from our water heater and thus a rusted gas pipe. They quickly and cleanly made the repairs. Left no sign that they were even there. Both technicians were amazing at helping us navigate our their portion of the repair so we could quickly and easily submit our claim to home owners. They made the insurance claim experience much easier because of their clear communication and reports.
First time customer. The appointment was verified the day before with a phone call and a reminder text came in the morning. Albert came out right on the dot of the opening window time to see the leak in the kitchen drain line making a large puddle under the crawlspace. He listened carefully to the history of the problem, looked above and below the floor. Albert then discussed the remedy. No, unlike other plumbers he did not want to tear out the wall!. That is why I was procrastinating on fixing this problem. Albert said he would remove the bad section and slide in replacement pipe leaving the kitchen cabinet and the exterior wall intact! Including the clean out port. Thumbs up. Albert then proceeded to do exactly what was discussed. Cleaned up everywhere he worked. Nice looking work above and below the floor. A copy if the invoice was sent via email shortly after he left. Ill be sending my next job here.
The technician that came to our home was professional and very skilled. He repaired our plugged drain and used a camera to inspect the condition of our main line. We’ll rest at night knowing that our older home is in good shape. We would never hesitate to call this company.
The technician was very professional and knowledgeable and on time. Its not 5 stars due to the job not being done yet. If it hasnt been dropped and updated with a negative update, than this review still stands the same if not better! Would definitely recommend!
Albert was very professional and helpful. He was prompt and able to fix my tub drain issue. He answered my questions clearly. Highly recommend Albert.
I had Ace/Pelizon Plumbing out to check our soft water system. They set a time, sent me notices they were on their way, arrived on time and went to work. I quickly had my problem diagnosed and an estimate to get it fixed. They were efficient and professional and I would use them again in a minute.
I have a slab leak and was able to get same day service, they showed up when they said they would and techs were a pleasure to work with. Highly recommend and would call them again!
Fernando was very professional and friendly. He gave me 3 quotes, unfortunately we can’t afford that right now.4 stars for professionalism.Can’t grade quality of work because nothing was done.Thank you
I purchased a toilet and needed it installed. The bathroom is upstairs. Joe came over and accessed what needed to be done. He kindly answered all my questions reassured me of my concerns. There were some problems that his expertise resolved. He was on time and he made sure that everything was clean. He wore shoe booties which I appreciated since I have hardwood floors. He disposed the old toilet. Should I ever need plumbing services again, I would definitely call Ace Pelizon Plumbing and I highly recommend them as well. Thank you Joe!!
Fernando was very professional, and informative. He explained things that I understood.
Jeremy and Angel were excellent! On time and efficient and repaired a significant leak in the crawl space and installed a new and better hose line and bib.
The technician was knowledgeable discovered the problem with the tankless hot water heater and his advice to fix was sincere.
Chris Garcia was great in trouble-shooting my outside yard drains which were clogged with mud and roots. It was a difficult challenging job but he persisted until the blockage was clear. He was on time, professional, personable. Highly recommend.
You provided a quick response to our water leak which was very much appreciated and it allowed for the work to be completed in a reasonable amount of time.
I called to have my water softener serviced. Their online advertising stated they did, but the tech they sent was said they don’t that type of work. Other than make the piping for installation. The tech was courteous and honest he could not do the service. My point in all this is, Don’t advertise something that you do not do, its a waste of your time and the customer.
Came across this business and decided to give it a try after many plumbers were not working well with our lines or finding the problem. Kevin came out way earlier than the estimated time, which was awesome, and managed to not only find the problem but was able to repair it quickly. It is a 2-day repair but he was very thorough with finding the issue and tackling it. We weren’t able to shower or do laundry without our downstairs flooding and he was able to get our water working again for the night! His cost for the repair was at a great price compared to the estimates some others had given us and like I said he fixed our problem which no other plumber had been able to do! Will definitely recommend this business to friends and family. As well as keep him on our belt for future issues!
Called Ace Pelizon after I had a terrible plumber from cruz plumbing come out to the house, and I could not be more satisfied with the professionalism and expertise of the technicians that came to my home. They were met with several difficulties, but were never deterred and were able to find a solution to my issue that fit my budget. I hope I dont have any more issues with plumbing in the future, but its a relief to know I know exactly who to call again if I do. Thanks again!
Michael responded to our hot water heater crisis quickly and offered several options to replace our unit. We chose to just repair a thermo-coupling at this time but now have several options available for a long time fix.
Alan did a good job. They had good communication with clear information about the work they were going to do and the operation of the water heater.
Excellent work by technicians, they text me when to expect them and the work was done to my complete satisfaction. I would recommend Ace Pelizon to anyone.
Been dealing with this company for 15+ years both in my commercially managed buildings as well as my personal property issues and I have recommended them to family as well. They have assisted me with everything from a simple leaking toilets to massive drain issues under Data Centers and have never let me down. They are my first call and last call for any thing plumbing related and have never let me down. Will continue doing business for years to come.
Joe came out and assessed a very slow leak in my garage and took time to check a variety of things before having to cut the drywall. once he cut it he found a very small pinhole leak that was hard to detect that had been going on for a while. he explained the process and charges before doing the work and the repair fees. Professional honest and expedient. great work joe thanks again
We have used Ace Pelizon for many years and they have always been honest, reliable and have good character. We will gladly use them again.
Great job! All worked out well. Worked quickly and with high quality.
The technician had some minor issues with my Home Depot bathroom sink faucet installation. But it was quickly resolved with the help of a 2nd technician. The technician had to return a 2nd time to resecure the hot and cold faucets and replace one feed line at no cost to me. In summary, the technician and the company were very accommodating and very professional. I would like to thank Mr. Dan Juarez (General Manager) for his help in resolving the installation issue concerning the faucet and making a policy adjustment on my repair invoice. Thank You, E. Yee
I had two awesome plumbers, Angel and Fernando helping me with my sewer problem. They were neat, efficient and kind beyond words. The process was quite manageable with them, the whole process. I would recommend them anytime. Thank You guys, you are appreciated.
Ace sent Jake out to my home the same day I called. He originally came for one problem but I relayed to him that I had two more problems to look at. For each problem, together, we considered all options to correct the problem. Jake was knowledgeable about what he was doing and kept me informed throughout the process. I am extremely pleased with the work he did. He worked hard to make it all perfect. He was professional, friendly, courteous and conveyed a love for his work. Thank you Jake!
I had a broken water pipe that was leaking a lot of water into my house. I called Ace Pelizon that night, and they sent out a technician first thing in the morning. Fernando arrived in full uniform, and he was exceptional and very knowledgeable. He assessed the problem and explained step by step what needed to be done. After providing the estimate, he proceeded with the repair, letting me know he would need to turn off the water to the whole house for a few hours and gave me time to set aside some water.The repair took a few hours, and after he was done, he cleaned everything up and checked all the plumbing in my house to ensure nothing else was wrong and that the faucets were working properly. I really appreciate the Ace team and Fernando for the work they did.
We can always trust Fernando’s diagnosis & execution of the problem will be correct and taken care of quickly & accurately. He’s just the best
Pretty good service! I changed the water heater for my house today, and this is the first time in my life. Thanks Bryan for nice explanation of every questions I asked. He’s a very patient person and he works very efficiency. I will recommend this company to others!
Very thorough job done with good communication. Repair was fairly straightforward replacement of known failed parts on a Rheem water heater but the technician was able to identify a number of other issues along with recommendations without any hard sell tactics so it came across as genuine.
Joe provided amazing service, and we trust him with all of our home repairs. Joes work is high quality, hes efficient, and reviews all the pricing with you up front. I cant reccomend him enough, thank you Joe!
I contracted with ACE PELIZON to replace the original 2” steel drain pipes under the house. After 55 years they no longer could be trusted. I was given a fair estimate and I felt that the service manager was transparent and trustworthy. Jake and Bryan showed up the next day and completed the work expeditiously and professionally. I now have new drains with a 20 years warranty. Thank you Jake and ACE PELIZON. PC.
Honest, great service! Angel and Chris were a blessing to our family in helping solve our plumbing issues.
Ace was great. My plumbing problem was evaluated and a recommendation with options outlined. The work was okayed, the job was completed right away and no problems. Ace is all over it. From the office to the field, they have a great team.
Jake the plumber they sent out to my home was the kindest, most professional person who weve ever had in our home. He was so polite and very reassuring that we didnt ruin everything we touched. He had a firm grasp as to the problem, showed us the gunk build up he took from the pipes and put a new garbage disposal in for us and when he left I swear my kitchen was cleaner than when he got there. I would use Ace Pelizon again and would hope they would send out the same gentleman that called on us today. There work was guaranteed and I received a copy of the receipt on line before he even left the yard. The receipt was the best I had ever seen making sure every remark he or I had made was included. Great company. We had been looking for a small family owned business we could call for our plumbing needs and we just found one!
The young man was on time. He did a great job and I am sure going to use them in the future. Im going to be giving your business cards to others. God bless your team.
Had my water heater serviced by Albert and Fernando, both were professional and very informative, answered all my questions, did a great job. Will definitely use Ace Pelizon again
I have used Pelizon in the past. This time, I called them to help my daughter with her plumbing issue. Excellent service beginning with the initial call.
I have used Ace Pelizon Plumbing in the past and have always been very happy with the quality of the work. The gentleman who came for the most recent repair was professional and courteous and did the work in a timely manner. I will continue to use Ace Pelizon in the future.
The tech Angel was very professional and courteous. He also has great sales experience. It was a little pricey for me but he knew his business.
I’ve been using Ace for decades and have never had an issue with them. They are responsive and they have fair rates for their services. They are excellent in communications as well!
We are very happy with the work done for us by Jake from Ace Pelizon. Jake was very courteous and did a great job. He is quick,efficient and professional. We recommend Ace Pelizon to anyone.
Albert was my technician. He was on-time, knowledgeable and professional. Hes a great asset to your company!
Guys came in and did a great job in explaining what the issue was & showing me pictures of what they saw under the house. They took care of the job and made some smart recommendations
Chris was amazing. Got right to the problem and fixed it. He was very professional and courtious. Left us with some great suggestions to prevent any reassurance of problem.
Albert came out and capped a pipe that is not in use. He was very informative and helpful and professional. Big thanks to Albert. I was stressing.
Ace Pelizon Plumbing has excellent service. They have highly skilled technicians that are friendly and professional. They offer many choices to their customers and I always refer them people who appreciate quality work.
Loved how they came by and looked at the problem took pictures and email me the quote. Wish the hotel had let them do the work since i know the quality of work they do. But they decided to to have someone else do the work to save a few bucks. Well maybe next time. Thanks for everything John .
Technician Joe came out the next day to check for leaks....customer service was great would definitely use Ace again
Joe was great and very helpful! Thanks for checking out our issue.
Always responsive and thorough with excellent customer service!
I had a major line blockage on a commercial property. The crew took most of the day to make sure they had it cleared. They were able to determine how the line ran and What was causing the issue. Very helpful.
Service was quick and thorough. Acxel and Micheal came up and ended having to replace the garage disposal. Axcel was quick and detailed in his work.
Mr. Salas was very friendly and efficient. Was able to resolve my flushing malfunction without having to replace my toilet ! Mr. Salas stated Ill have plenty of flushes without any problems however advised me to replace my toilet since its an older model. Thank you Mr. Salas for your excellent service ! I am one very happy and satisfied customer !!!! 😊
Angel is wonderful. He was the only one that could fix the shower problem. He’s very courteous also.
We appreciate Albert showing up when we expected him. He was clean, respectful and thorough. We will call Ace Pelizon again.
Albert was our tech and did a great job .
I had a leak at home at the outside valve. Angel showed up at the time promised, got the work done, and made sure I understood what he had done. Recommend!
Michael was so very helpful! He gave a thorough explanation of what was wrong with the mechanics of my toilet.
He was very courteous and professional and my neighbor is very pleased that all of her plumbing issues are repaired now. Thank you for your service
I had Fernando from Ace Pelizon out today to fix a leak and the service was fantastic!
Beware of Ace Pelizon Plumbing.I would avoid Ace Pelizon Plumbing at all costs. They should not be a certified technician on Rheems website. They may be nice individuals, but they lack the experience to truly troubleshoot a water heater issue.I had a water heater issue where the pilot kept going out. I explained all the issues and all the tests I had performed myself. They sent Albert out to do a diagnostic which had a cost of $79. Alberts diagnostic consisted of lighting the pilot, watching it go out and seeing water at the base of the heater. Thats it. Everything I told them prior to them coming.He then gave me two options. To replace the gas valve for $850 or the entire water heater for $3,000 or $3,600 (depending on the warranty). There was no check to see if the thermopile or assembly was bad with a multimeter to rule that out or any other tests. Because that was overpriced with not enough proof of the issue, I declined the service but still had to pay $79 for a diagnosis lacking any real tests for failure. It was a waste of my time and they pocketed $79 for a lazy job.I called a second plumber the same day and he tested the thermopile with a multimeter, the gas valve, and realized the pilot going out was a result a water leak at the drain valve allowing water to pool at the bottom not allowing air into the system which is why the system kept shutting off. Not the gas valve or the entire unit going bad. He drained the water heater, resealed the drain valve with a copper fitting, cleared the water pooled at the bottom and started the unit up same day. I paid under $300.Ace Pelizon will rip you off if you let them. I asked for a $79 refund due to the lacking diagnosis to avoid this review and I never received a call which is why I had to submit this review. They are not worth your time. Only use them if you are ready to spend $$$$ for unnecessary services.
Ace came out gave a fair estimate and completed the work in the time frame described. They have been doing our plumbing for years. Great company.
We have had very positive experiences with the plumbers. They are always professional.
This is my fourth Pelizon job. I requested and got Albert and he replaced my garbage disposal quickly. Pelizon has a membership program that give certain benefits including a discount on every service. I was offered the membership when I scheduled the service, but wanted to wait until I had a chance to talke to Albert. After the service was completed I signed up for the membership and received the discount even though I didnt sign up until after the service was completed. Its $19.99/month and I saved $83 on the service, so Ill post again when I use the other benefits.
Tech rep was very informative and responsive. We reviewed all completed work, photos doc. etc. would recommend service
Friendly competent knowledgeable professional service
I had a blockage in my toilet that I couldn’t clear. Angel was able to clear it quickly with the equipment on his truck. great service.
Good service from Angel Salas!
The technician that showed up was friendly and honest
Angel was professional explained everything to me and was a great technician I appreciate his help
I have used Ace Pelizon Plumbing in the past which is why I called them for my current plumbing needs and as always they are awesome. The staff is great and today they sent out Michael who was professional and was able to fix our issue right away. Thank you for the excellent service. I will be calling you in the future for any plumbing needs.
I just want to thank Fernando and his team for replacing broken and rusted water pipes under our house. We had our main bathroom backing up and Fernando and his team came the same day, and were kind and professional. It took three days to repair and replace the pipes due to the age of our home. They worked long and hard and everything was fixed and is working beautifully. They are great and I give them a 10 out of 10 rating!!
Your techs were very professional and friendly. They worked hard and finished the job on time. Excellent job.
Albert and Chris handled the garbage disposal replacement and worked on a whole house repipe for me. Good experience
Backflow yearly testing, they have been on time and on point with their services on a yearly basis. Friendly and reliable staff throughout.
Great job! Super pleased with their work and service. Very professional. Very friendly. Great communication.
Excellent service. Technician very detail-oriented, patient, and attentive.
As usual, great service and great response time from Ace Pelizon Plumbing! Joe knows his job very well and always does a great job!!
Fernando was very professional and provided excellent results. Very friendly and caring for top performance.Highly recommended
Jake did an excellent job. He was very professional and thorough.
They performed a back flow test for us on an apartment building. Always professional and great follow up.
We are so grateful Gary always goes out of his way to trouble shoot & problem solve! Thank you for fixing our problem and for doing so for many years!
Your service man was very helpful and advised me on the problems and what I needed to do to correct them
Excellent service. Non-common part ordered vs having to replace entire valve parts which saved us money. Appointment flexible once part available and work was completed quickly and work area left clean. Highly recommend this plumbing company.
Michael and his partner were quick and effective. They fixed a leaky toilet in about 20 minutes. They were also very pleasant.
These guys are really good at what they do. I had a leaking pipe and a cracked sewer line. They pin pointed everything. They explained in detail on what they were doing every step of the way. Very efficient and on time and got the job done quickly. Thank you Fernando and team.
Alvin Fernando Moran of Ace Pelizon Plumbing handled our problem to replace the sewer system under our house with a great knowledge of experience. He also had his crew and himself complete the job quickly and with respect for the property. Thank you for a job well done Alvin.
From the reps over the phone to the plumber in person this was a great service experience. They recognized I was coordinating on behalf of my Spanish speaking mother and requested a Spanish speaking plumber for the added benefit. Charges were explained clearly and they were very thorough in receiving consent after giving the options and details.
Angel and his partner were professional, respectful, and responsible.
Needes a new gas line. Scheduled me right away. Angel and his great hard working crew did a fantastic job. Great customer service and follow through.
STAY AWAY!My water heater needs a burner assembly replacement. I found this plumbing on Rheem’s website as a local certified technician and scheduled an appointment.They called on the day of the appointment stating the technician had an emergency and had to cancel. I have an infant baby at home and told them when I scheduled the appointment. And we are 3 days without hot water at this point.When I asked for a quote over the phone, no one could tell me for this straight forward job. They run through a call center and no one is at the office.The worst part is that, you can just sense the people who are customer facing just don’t care. They have no empathy and no system to provide their customer decent services.This did not feel right and I canceled the appointment and went with someone else. I am sure they did not care about losing a small job like this, but it says a lot about this company.For your own sake, there are a ton of plumbers out there that care about their customers.
Estimate on my water heater. I was so happy with this company, very very nice and professional service.
Had a slab leak in shower explained everything. Very nice answers all questions very happy with service.
Angel and Michael Salas were great guys. They were timely, professional and great crafts. I was very pleased with the plumbing work they completed for me.Thanks Guys!
Albert was on time and did good high quality work.
Ace Pelizon Plumbing is my go to plumbing service when needed. I had to have a bathroom faucet replaced and Angel Solas advised me about a replacement faucet. He ordered and installed the new faucet in a very timely and professional manner. This was five star service from Ace Pelizon Plumbing and Angel.
They were able to squeeze me in at last minute and did a great job. Clean, timely, friendly service. Angel was terrific!
I had some old galvanized pipe replaced with copper and had some new water shutoff valves installed. They did a great job and were super professional. Very well informed technicians who walked me through the project and advised me on the best solution. Highly recommend this team.
Michael and Angel replaced pressure regulator. Very Happy with the service!
Professional & Friendly
Mike was great. On time and great job. Would recommend him to anyone.
Highly recommend ACE Pelizon. Their plumber Chris was great! He stopped at nothing to make sure our plumbing issue was fixed. We are very thankful!
Great service again today with the drain inspection. Fast, efficient and informative. Much appreciated!
I was very impressed with the how prompt Ace Plumbing was able to schedule the visit and how professional Alan was to provide the necessary details and recommendations for the work to be performed. Unfortunately, I haven’t committed to the service repair since my home warranty is still processing approvals for me to proceed with the work. If you need a company that is responsive and knowledgeable techs, please give them a call and ask for Alan to be your tech.
Albert came out and was absolutely amazing! I had a angle stop under my kitchen sink that had a major leak. He was able to identify this issue instantly and was in and out within a hour! Definitely will use Ace Pelizon anytime I need plumbing work!
Overpriced with a lot of markups.
Great job done by Ace Pelizon Plumbing, very friendly and profession technician Bryan.
Angel is a friendly guy. He explains everything in detail. He knows what he is talking about. He is very professional
Paid $270 for an attempted repair. Need to find someone else more professional!
I’m extremely impressed with the technician Alvin Moran and his coworker, they are very kind and courteous, very professional and patient, Alvin explained everything with detail, they did good job
Very professional young man listened to all questions very well and was able to answer all.
I am a long time customer of Ace Pelizon. Excellent service, very knowledgeable.
Excellent service provided by Albert. I highly recommend Ace Pelizon for any plumbing project in your home. 😃
Team members were nice didn’t have an affordable option, although I asked specifically for a price range over the phone. They seemed to quote whatever their tablet said so I was surprised that technology was not available in the office. I understand business is business but this completely the opposite of the marketing copy on their website that I responded to.
Michael was thorough and patient! Great service!
$800 for basic disposal and installation and $300 for basic snake job. Technician was very kind and respectful and luckily had disposal with him. Resolved water pressure issue from kitchen by flushing aerator which had rocks in it.
Angel is a very nice young man. He was very helpful and fixed the leaking problem immediately. I would recommend him to all my friends and family.
My mom has been using Ace Pelizon for plumbing work since I was a kid. I remember the quality of their work since then. So I called on them to help me and they did not disappoint. Chris very polite and professional.
Albert Gonzalez is truly professional. Not only is he skilled and knowledgeable in his field but also very kind. He made an unpleasant situation with having unexpected costs somewhat less painful. Thank you Albert.
The plumber was friendly and knowledgeable about the service we needed. He replaced the part in a short amount of time.
Gave a lot of information and different options and a plan to follow very knowledgeable.
The technician correctly diagnosed the problem and fixed it during the initial visit.
Chris came very quickly and was very professional, very friendly and very competent. He explained the whole process to me, worked neatly and had the problem repaired in a timely manner. He even gave me preventative tips. I will not hesitate to use them again!
Saved me $150 by freeing the impeller on the disposal.Update 6 July,It turned out the disposer was going bad.Michael returned and did the installation of a new unit.He dealt easily with the 68 year old pipesAnd got the disposer replaced in good order.Thank you Michael and Pelizon!
Angel was very courtious and professional - great job !
I recently had Michael Salas visit for some plumbing work at my home, and I couldnt be happier with his services. He was able to repair my shower valve and diverter, as well as replace the P-traps in a timely and efficient manner. Not only was he professional and on time, but he was also incredibly friendly and easy to work with. I appreciated how he took the time to explain the repairs to me in a way that I could understand, and he was happy to answer any questions I had. Overall, I highly recommend Michael Salas for any plumbing needs. Thank you for your excellent service!
Alvin and the team are great. First class, very fair pricing...good honest people...for once.
Chris took the time to explain the process of what he was doing and also shared some pointers on what to do with some outside fittings.
Michael was friendly and he explained the recommended procedure.
Chris was very professional and acknowledged that he knew us from being here before since we only use this company. He went above and beyond to make sure that all problems were addressed and taken care of. He even remembered that we had a cat and asked about her and myself being an animal lover that was priceless.
They were great. Albert and crew did great at doing a difficult gas and water replacement job. They were able to tie new lines to 80 year old existing plumbing with no issues.
The Plummer, Albert Gonzalez, was very polite, respectful, and explained the product and pricing. Left the area clean.
Very quick response time. Excellent customer service.
He did a quick and efficient job took care of the issue in a timely manner
I called Ace Pelizon Plumbing because my water heater was leaking. Angel and Mike promptly showed up to investigate. They quickly found a faulty valve and also found some initial installation mistakes. They gave me very detailed options (clearly explained everything to me).Mike and Angel promptly made all repairs while being constant professionals. Super friendly guysI would definitely call again for all my plumbing projectsThanks Mike, Angel and Ace Plumbing
Angel Salas is professional and efficient in all the various aspects of his work from start to finish, at the first visit for evaluation and estimate to getting the job done at a high standard of skills. There is no question of his knowledge. He gave us a high degree of confidence and satisfaction in the work he completed. We believe we’ve met the standard request by Sourhern California Gas Company house line/yard line gas pipe. Carrie and Richard Belisle Duarte Ca
Once again Albert did an excellent job. He comes in communicates with me and does the repair. Albert is very kind and respectful. While working around others.
New water heater installed by Angel and Allen. Angel provided very good information about water heaters and proper installation. He convinced me to replace the my water heater to code. It was a pleasure working with Angel and I will call Ace Pelizon for plumbing needs.
We are a small townhouse complex and have used their services for the required annual backflow testing for many years. Repeat business is the best compliment! I would definitely recommend their services.
Called with bath backup problem on Monday afternoon. Received same day service. Technician, Chris Garcia, was professional, respectful, kind and knowledgeable. We have used Ace Pelizon 4 times and they are the best we have ever used. Thank you Chris Garcia we appreciate your job well done.
Very nice, Profesional, and honest.
Chris worked quickly and efficiently to find the issue in our kitchen sink. He explained everything he was going to do. He was kind and friendly.
Excellent, timely and expeditious service. Good advice on products. Very good results.Very satisfied.
Chris Garcia and Angel Salas are professional and efficient in all the various aspects of their work. from start to finish at the first visit for evaluation and estimate to getting the job done at a high standard of skills. there is no question of their knowledge. they gave us a high degree of confidence and satisfaction in the work they completed. Now we believe weve met the standard request by Southern California Gas Company houseline/yardline gas pipe. Carrie and Richard Belisle Duarte Ca.
Little trouble with booking, but they arrived within the window and were very professional. Would use again
On time clean and did great job replacing our old worn out water heater Great Job
Albert came and quickly assessed and fixed a damaged pipe between my garage and bathroom. He was very professional and cleaned up after the fix was complete. Would definitely recommend using their services.
Both the technician and the office staff were courteous and helpful.
Toilet flushing slowly. Tech recommended clearing sewer/drain. But this offered solution did not help. Toilet is still flushing slowly. Tech then said I need a new toilet. I said no as I paid so much already for clearing the sewer/drain which did not help. Tech was also messy. I had to get my bathroom thoroughly cleaned.
The gentleman helped in cleaning the build up in the Whirlpool water softener for the house.
Youre the greatest! Professional and solved the problem quickly. My heroes.
Was extremely satisfied with the service and results, and very nice technician
Even though they had technical difficulties performing my work, i am grateful that they were able to give me a refund.Thanks
Chris was professional. Arrived on time, fixed the problem, and honored my coupon. Exactly as expected. What a refreshing experience for plumbing work!
After they rescheduled our first appointment, Albert showed up on time and was professional. Our problem was quickly resolved (mostly an error on our end) and we weren’t made to feel bad about the situation. We have used them before and will/would use them again.
Chris Garcia is great. Definately A plus
Great service! The tech who came out was super professional and really easy to talk to! Would use their services again!
I would never call them again. We called them about a year ago when the sewer line to the house wed just moved into days before got blocked and water started backing into the downstairs bathroom. They came in an emergency and we were relieved at the time, although a bit surprised at the price of just taking a look with the camera, let alone the other services. We hadnt found a plumber in the area yet who could give us a gauge on whether were getting ripped off, and were inexperienced as we were renters prior.The work was fine - they did fix the immediate problem we actually called for and did good work. The problem was the shadiness. Main guy fixed other stuff in the house w/o permission before we could catch him and charged hundreds of dollars - stuff thats a fraction of the cost with someone else. The other guy was about to start on another $500 thing, but we did manage to stop him - another thing thats normally a fraction of the cost. Then the dude started quoting $900 to replace a toilet with another basic toilet that functions fine to this day - but regardless is also yet again a thing thats a fraction of the cost with someone else.The kicker was sitting in our kitchen quoting another $12-15k to tear apart the concrete steps in the front yard to fully replace the sewer pipe because just snaking could lead to a backup again like next month and its not possible to go through the side. He called us uninformed home buyers and scared us into thinking the previous owner must have violated their legal agreement to disclose known issues with the house. Thats how dire they represented the circumstances.Needless to say we got a second opinion on the more major stuff. None of that was actually a dire emergency - it should be done but definitely not at that price and not by having to bust through the concrete steps. We had the line scoped again today by a company that did not charge over $400 just for the camera, but included it in the cost of service. Everything continues to be fine a year later.
Job completed in a timely manner.
My customer experience with pesola son was excellent as usual with Chris Garcia and axle.
Chris is very professional. Unfortunately his camera was not working. I feel it would have gone a long ways to explain what our issue is. Thanks Chris for trying.
Job was completed quickly and professionally. I’ve had 3 experiences with Ace Pelizon and all the work has been of lasting good quality.
I have rentals and I wouldnt use anybody else.
Angel did a great job and was professional. Replaced our water pressure regulator and main valve and a hose bib.
They were very professional, helpful, and did a good job. We were happy with the work they did.
Jake was very prompt in showing up. He installed my sink faucet and 4 angle valves and did an excellent job. Very friendly and courteous. He leak checked every joint and made sure there were no leaks. Pelizon does extremely excellent work. THANKS Jake
We have used Ace Pelizon Plumbing several times over the years. They always respond quickly, act professionally and are very knowledgeable. Angel Salas was the lead technician this time. He was very helpful explaining the situation and what needed to be done. I was very impressed by his professionalism
Chris could not have done a better job. He was as professional as they come very pleasant to talk to and did not stop work from the minute. He got to my house until he left.