Rooter Patrol Plumbing

7422 Foothill Blvd, Tujunga, CA 91042, United States
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Rooter Patrol Plumbing
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An
Review №1

I had an issue with a dripping faucet that was driving me crazy, so I called rooter patrol based on a friend’s recommendation. They were able to schedule an appointment the next day, which was a relief.The plumber showed up on time and was super friendly and professional. He quickly identified the problem, a worn-out cartridge, and replaced it on the spot. The whole process was quick, and I couldn’t believe how affordable it was compared to other quotes I had received.I was beyond happy with the service and will absolutely call them for any future plumbing needs. Highly recommend them to anyone looking for great service at a fair price!

Em
Review №2

I had a great experience with rooter patrol when my water heater stopped working. I called them in the morning, and they were able to send someone out the same day, which I really appreciated since I have a family and we needed hot water urgently.The plumber who came was very professional, friendly, and knowledgeable. He took the time to thoroughly inspect the water heater, quickly diagnosed the problem, and gave me clear options for repair. There was no pressure to choose the most expensive option, which I really valued.He worked efficiently and had everything up and running within a couple of hours. What really impressed me was how clean he left the area—no mess or tools left behind, which is rare for service professionals in my experience.

Ri
Review №3

I called rooter patrol plumbing after noticing a leak under my bathroom sink that was getting worse by the hour. From the first call, I could tell I was in good hands. The person on the phone was so friendly and reassuring, and they were able to get someone out to my house within just a few hours.The plumber arrived on time and was super courteous. He assessed the situation quickly, explained exactly what needed to be done, and got to work right away. What I loved most was how he kept me informed throughout the process and answered all my questions. The repair was done in no time, and the price was exactly what they quoted me—no surprises!

Da
Review №4

I had a stubborn clog in my bathroom drain and they cleared the blockage using professional tools and made sure everything was working perfectly before leaving. The pricing was reasonable, and the service was excellent.

F1
Review №5

I had called Rooter Patrol Plumbing for a clogged drain after a horrible visit from another plumber. They sent out Jose within one hour, and he was so helpful and such a pleasure when he arrived. He was able to address our issue very painlessly, and got it fixed immediately. Not only was Jose and his team able to help us out with our problem, they were all extremely professional and accommodating.Since then, any problem that weve had, Jose has immediately come out and helped us fix the problem as soon as possible. The entire experience, starting with the office staff, has been so pleasant and painless! Everyone is extremely professional, helpful and very considerate. I would highly, highly, recommend this company!

El
Review №6

Came out July, 2022. Water backing up in kitchen. Use camera, stated problem with pipes. Stated had to dig up pipes from back to driveway. Did not get any permits which learning now less than 2 years later because same problem. Have to get the work done again because learning wasnt done right. Paid $11,000 and now have to pay $13,000 to correct this problem. Told by present plumber they have guarantee and will not complete until city inspector come out and sign off. Called to get plumbers license but was told they are just the Dispatch and do not have their License. Also, letterhead gives his name Andre A., no last name and Stationary doesnt show license #. He took message and will have him call back. I will wait on that and will keep you posted. BEWARE!

Ha
Review №7

I recently had a plumbing issue at home where my kitchen sink was completely clogged. I tried everything I could to fix it on my own, but nothing worked. I decided to call Rooter Patrol Plumbing I’m so glad I did!From the moment I called, the customer service was top-notch. They were able to schedule a same-day appointment, which was a lifesaver. Jose arrived right on time, was incredibly professional, and explained everything in a way I could easily understand. He worked quickly and efficiently, and within an hour, my sink was draining perfectly again.What impressed me the most was the attention to detail—he didn’t just fix the problem but also gave me some useful tips to avoid the issue in the future. The pricing was fair and transparent, with no hidden fees.

Am
Review №8

My husband and I had the misfortune of having to deal with this company through our home warranty. We had a few plumbing issues, but the biggest was that our kitchen faucet was leaking down below the sink, so water was pooling under the sink. The first red flag with Rooter Patrol is that they scheduled an appointment with us without checking to see if we were available. Then, their technician came out and did not fix two of our issues, so we had to get them to come back. We called them every day for almost a week before they acknowledged that they had received a work order to return, then scheduled our appointment for more than two weeks in the future. When that day finally arrived, they simply did not send anybody out, so we had to reschedule AGAIN. This whole time, water was dripping under our sink, which was very stressful for us. Then, after they finally sent someone out, more than a month after we placed our initial request, they submitted a false report to our home warranty company saying there was nothing wrong with our kitchen faucet and we just wanted it replaced because we didnt like the way it looked. It is simply astonishing that a company would lie like that! BEWARE!

ar
Review №9

I had a persistent shower leak that was driving me crazy, so I called Rooter Plumbing Patrol, and they didn’t disappoint! The customer service team was friendly and worked with my schedule to book a convenient appointment. The plumber showed up on time and came fully prepared with all the tools needed for the job. He quickly diagnosed the problem and explained the issue to me in a way that was easy to understand.The repair was completed in under an hour, and my shower has been leak-free ever since. I was especially impressed with how clean they left the area—it’s like they were never even there! Their pricing was fair, and I felt like I got excellent value for the service. I’ll definitely be calling them again for any future plumbing needs!

Sh
Review №10

The only issue I had with the company was scheduling without the slightest communication to either let me know when or to coordinate with my availability. Part of the communication issue is the home warranty company, First American. That is an issue for a different review.The technician Jose, arrived on time, was cordial and communicated clearly, and actually fixed the problem.This was a redo, since the first plumber, Capitol Plumbing, was a disaster, so I requested another contractor.Very satisfied with the work and the technician.

Is
Review №11

My water heater stopped working, and the technician arrived promptly, diagnosed the problem quickly, and had it fixed in no time. Now my water heater is running perfectly again. Highly recommend them water heater issues!

Jo
Review №12

Website quotes $49 drain cleaning plus 10% discount for first customers. Plumber was here a total of 20mins from hello to goodbye and only had to remove the drain strain plate in the shower to get access. They charged me $159 but after I complained they haggled down with the 10% discount to $143. These guys are crooks, dont use them at all. I have learned my lesson to check around. He claimed it was because they had to remove the drain cover it was an extra $100. Are you kidding me? It takes two philips screws and 20 seconds. He actually worked less than 8mins and snaked it for maybe 30 seconds.I found another plumber that guarantees $49 to snake ANY DRAIN.I will never use these guys again.Only hope word gets around enough so they cant make a living off of scamming 1st time customers.Bait and switch crooks!

Fr
Review №13

I m so relived to have good plumbing company in my city sunland my kitchen sink was clogged call rooter patrol plumbing plumber com it take like 15 min to fix it and only $49 dollars very good price

Se
Review №14

I have been calling JOSE from RP over past 2 year for small to medium jobs they are very good and clean Jose is very fast and clean i highly recommend rooter patrol

Ol
Review №15

One of the best plumber i know he did the job so fast and clean i m very glad i used them and Fee was only $49 dollars Thank you Rooter patrol plumbing

Na
Review №16

I called rooter patrol because of the $49 promotion the plumber tried to unclog the drain but some point snaking did not work he recommended camera inspection to locate the problem after camera inspection the problem was much bigger, the main sewer pipe was broken causing back up. Paying for the camera to look for the issue was totally worth it and then the company credited camera inspection charge at the end. They were very professional with proof of images. I am very impressed with their customer cost. They are a very reliable company.

Ed
Review №17

Excellent service I couldnt be happier honest and professional

Ch
Review №18

Exceptional service.Hard workers doing a tough job.Highly recommend.

Information
21 Photos
18 Comments
4.3 Rating
  • Address:7422 Foothill Blvd, Tujunga, CA 91042, United States
  • Site:https://www.rooterpatrolplumbing.com/
  • Phone:+1 844-218-6929
Categories
  • Plumber
Working hours
  • Monday:9 AM–9 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–9 PM
  • Sunday:9 AM–9 PM
Service options
  • On-site services:Yes
Offerings
  • Repair services:Yes
Payments
  • Credit cards:Yes
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