Fleetwell Air Conditioning, Heating and Plumbing

I was extremely impressed with Alex Newman and the folks at Fleetwell. Best offer of 5 bids, Very Professional, Great Workmanship, and a very quick install. I felt like they really cared about my concerns in what I was looking for and the budget I was working with. They were able to evaluate and really deliver some true value there in expertise and product selection to meet and exceed our needs. Thank you so much to Alex Newman, Tania, and Crew for a Job Well Done!! We Are SO HAPPY!!

Alex came and from the beginning he was very polite. He is very knowledgeable and professional. He was not pushy at all like some techs and did not exaggerate the need and unnecessary fixes. I would definitely recommend Alex and ultimately Fleetwell as he represents them really well. I will recommend Fleetwell to all my friends and neighbors.

Javier T. came by for a home AC inspection and I cannot speak highly enough about how well he represented the Fleetwell brand. He was on-time, courteous, thorough, and remarkably patient with my many questions. I feel like I have a deeper understanding of my home AC unit based on his in-depth answers drawn from what is clearly deep well of personal knowledge and expertise!I actually happen to have another experience with a competing HVAC company which did not give nearly as good of an impression. They were clearly salespeople masquerading as technicians, whereas Javier from Fleetwell is clearly a technician first. 10/10

I first spoke with Alex who was great and knowledgeable over the phone helping me diagnose my newer A/c (installed by a different company) that was under performing. Javier came and is very sharp and knowledgeable. He was able to determine the potential leak in our system. Javier was very clear in the options I had to fix my specific problem. When it comes time to have work done on our unit again, I will definitely be calling Fleetwood Air Conditioning.

I was really impressed with Javier. He came out to inspect and service the HVAC units. He was presentable and polite. When he was done, he explained everything he did. He provided estimates to replace the system and explained the electric systems and rebates available to replace gas. Good to know! When I do go to replace my system I will be calling Fleetwood! Thank you.

After receiving numerous overpriced quotes we went with Fleetwell Air. All the staff was honest, professional and very helpful. I would recommend this company. Thank you Jose, Stephanie and Alex.

Javier a fantastic. Hes quite knowledgeable and very down to earth. No hard selling, no concerns. He appears to be working with a great company so looking forward to them handling my HVAC needs.

Alex was fantastic. He explained everything and if we did not understand, without hesitation he went over it again. He was polite and professional.

He did amazing. No nonsense. Very informative.I appreciate an honest appraisal.

Im super thankful for Fleetwell and their last minute plumbing help. I had a bit of an emergency on my hands but these guys came right out and handled everything. They are so professional and they go out of their way to help and accomodate their customers. This was my first time using Fleetwell but it definitely wont be the last. If you need quality plumbing services I highly recommend them. I know I will be a long time customer after this experience.

Eric was a great person to deal with!He supplied the best information and was able to accurately estimate the required work to be done. He is very knowledgeable and experienced.Bob Reynolds

Excellent service! Professional work and great sharing of information.

Jose was awesome! Answered any and all questions me and my wife had. Perfectly...

Our HVAC unexpectedly broke. I was in a bit of a panic. Thankfully a neighbor recommended Fleetwell. They were so nice. I’m glad we decided to give them a try. They were prompt and very professional. They were able to fix out AC system in no time at all. I really appreciate all their help. I highly recommend their service

Javier was amazing! Came in for maintenance was super courteous, explained everything, and was very quick! Thank you Javier!

We havent needed our heater yet but as its starting to get colder so I decided to turn on our unit and make sure its running properly. Unfortunately, it wasnt running at all. Im really glad that I checked. I dont have a regular company for this kind of thing so I just kind of relied on reviews. I decided to go with Fleetwell and they were super nice. They came quickly, showed up on time, and got right to work. The heater was repaired in under an hour. Clearly these guys know what theyre doing. If I run into a problme like this again, I know who to call.

Javier was very efficient and professional. He laid out all of the issues and how he would take care of them. He took photos along the way to show us the situation from his perspective.

Scott is very customer oriented. He explained everything nicely and clearly.

What nice guy Scott is, he was on time explain everything thoroughly to me did not give me any runaround went direct to the point and was done within a half an hour

Fleetwell Heating and Air installed a brand new HVAC system for me. They were wonderful. They showed up on time, were courteous, informative, and very honest. They did such an amazing job making sure that everything went smoothly. When they were finished they were even nice enough to go through every room of the house and make sure the air was blowing in each room. I really enjoyed working with them whether you need service or an installation, I would highly recommend Fleetwell.

Jose demonstrated skill and professionalism as he worked diligently to solve a tricky problem with our HVAC. He was patient and thorough as he made sure everything worked perfectly. Appreciated!

We recently had a full system A/C, heater, ducting installed in our older Galaxy Tract (Saugus) home. I was astounded they could complete the entire installation ductwork at all in one day. The house is four bedroom and over 2500 ft.² under the roof. A few days later, we turned on the heater for the first time and had the technician Javier Torres come out to make some final adjustments to the heater as the new systems, operate a little differently than the old systems, Javier was magnificent. He explained totally the adjustment that was necessary so that layman could understand.. We are thrilled with Fleetwell As a company, their pricing and efficiency.

The technician Scott was amazing, friendly and very thorough. I highly recommend this Company for anyone in need of HVAC repair and maintenance!

Great service! Javier was amazing, and all around great customer service from the rest of the team as well. Highly recommend!!

My bad experience with fleetwell the technician came out to my house Monday morning. they start removing my AC and heating after a hour later the technician came to me and said to me we do not have your AC and heating with us so I asked the technician whats next he said someone from management will call you so the technician said we are done for today. 4 hours later the technician returns to my house and said we have your AC and heating the technician said were only going to be here for a hour and we do not know when are we coming back to your house we have another job to do. the next day management no management never reached out to me Tuesday evening, management call me to reschedule for Wednesday the technician came to finish the job Wednesday morning the technician said were finished someone from management will call you never received a phone call Ron management.

The Service Technician displayed excellent customer service towards the Customer. Hard working willing to go the extra mile, To complete service. As far as the Customer call center failed to inform the customer of all delays, made several excuses. Management never followed up with the customer over delays. Only called to make sure that the payment was made. Lesson learned.

The customer service was awful! I definitely would not recommend this company.

Javier is very friendly and very knowledgeable. Excellent customer service! I would highly recommend the company. Make sure to request for javier to come out and do the service.

Today I had Brett from Fleetwell come by to give me a quote for a full HVAC replacement. He showed up and was very professional. He listened to all of my concerns and answered all of my questions with detail. Even went into the attic to inspect the ducts based on a symptom I gave him and took pics to show me the damage to the ducts.Appreciated the time and professional attitude.

My experience with Fleetwell was great. The repairman Alex was very good at explaining the problem our system has and the options we have on either fixing or purchasing a new system. He was very courteous of the home and gave a good tip to help circulate air to try to cool down before the system is up and running. The prices the price for the new system are too good to pass up our family will be considering purchasing a new system, especially with the payment plan that they provide.

I called for service and they offered to come out same day. Very thorough and trustworthy. I will use them again.

Very knowledgeable and efficient as well as courteous and professional. I love Jose hes an excellent tech!

Jose did an excellent job repairing my AC unit. He was very professional and courteous. Jose was helpful and explained the process as he went along. I was very pleased and will be using Fleetwell again in the future

Im not sure how good their techs are or how good the service is. However it didnt get to that point since their service call fee is 250$. To come out and look at my unit. I called another local company and their service fee was 35$. Doesnt mean good or bad company, just double what youd pay anywhere else.

Pleasant, competent, efficient but not hurried

Alex was our technician and did a fantastic job on diagnosing our system. Our unit was 15 years old and was not blowing cold air within about 30 minutes he was able to quickly repair the unit and we are so thrilled to be part of the fleetwell family thank you

He was very good 👍🏽 👏.

Very polite hard workersWas very happy they were able to install my whole new unit in 1 day. Guys were very neat and clean. I would recommend these guys to anyone needing service plus I would promote this company. Thank You

Very good, explained the problem with me and what needs to be done. I would recommend him highly

Alex was very helpful and knowledgeable.

He was friendly and knowledgeable. Great customer service

Scott informed me of the details of my current unit and what my upgrades will be along with benefits of new unit.

Jose did an excellent job. Was very knowledgeable and got my AC up and running again! Thank you!

Eric was on-time for our quote. He was professional and courteous. He was willing to answer all of our questions.

Javier was truly outstanding

This is such a professional and hard working company. My water heater finally gave out after about 14 years. I honestly couldnt believe it lasted so long. The technicians from Fleetwell were wonderful and got it replaced for me right away. They were very affordable and easy to work with. Its clear this is a company that takes a lot of pride in their work. Im really happy that I got to work with them. If youre looking for a company that can help you with any sort of HVAC or plumbing need, these are the guys to call. Thank you for the excellent service.

I just want to mention how much I appreciate Fleetwell and their staff. They showed up on time and explained exactly what was going on with my unit. They also gave me very clear pricing for the repair. The work was done quickly and the technician cleaned up everything after he was done. Im very thankful that I decided to work with them. Well done, guys!

On time and very thorough. Highly recommended.

Fleetwell was great. I was experiencing an issue with my AC unit and they showed up right on time. They did a great job. getting everything fixed for me. They didnt just do the repair but took the time to explain everything to me. Im a very satisfied customer and happy that I chose such a great company to work with. Thank you.

I always have a great experience with Fleetwell. I use them for both HVAC and plumbing work and they never disappoint. I just had them come do maintenance on my unit and everything went super smoothly. They are always on time and very professional. If youre looking for a company that you can really trust with your plumbing and your AC I would really recommend reaching out to Fleetwell. They are great at everything they do.

Walter and his brother did a great job.

Javier was professional and knowledgeable about what he was doing and why he was there before he arrived. Looking forward to working with him on future projects and repairs.

Great service and good details about ac instructions and even gave me a discount with a monthly deal with perks would recommend

I recently had Fleetwell out to service my AC unit and they were great. They showed up promptly, were super courteous, and very reasonably priced. I had a bunch of questions for them since we just moved into the house and didnt know a lot about our unit. They were nice enough to answer everything. I really apprecaite the hard work and wonderful customer service I recieved. They also left everything super clen when they were finished. Highly recommended.

The guy was grayInformative professional

On time and professional