Payless Water Heaters & Plumbing, Inc.

Payless was awesome. Our 17-year old tankless failed on a Saturday morning and by Saturday night Danny C installed a brand, new one. He did a fantastic job and shared multiple options and configurations before deciding what was best for us and our budget. Amazing same day service… and a really great guy! Highly recommend Payless and Danny!

Payless Water Heaters did a fantastic job. The phone receptionist was very polite. We had a same day appointment scheduled. The technician Ezequiel R actually called and said he could arrive earlier, which was great. Ezequiel arrived, examined the issue, completely explained what services he could provide. He then gave me a couple of options and price breakdowns. He was polite and did not pressure me at all. He removed the old heater and installed the new unit in a professional manner. I was very pleased with his job. I would highly recommend Payless Water Heaters and Ezequiel R to everyone.

We didnt actually get our water heater worked on, he just assessed its declining life expectancy and explained our options. But hes nice, knowledgeable, and likes puppies. So... five stars! We will definitely be calling him when the time comes.

Very professional service from the initial phone call to end of service. Michael was very kind, explained everything, even came back to install the water softener to not ruin our concrete pad. I appreciated their time, effort and attention to detail.

Best call and repair service we have ever had for any type of appliance service. Arrived on time, knew our water heater, took less than 20 minutes to diagnose, install new thermocouple, light, and wait for 10 minutes to be certain that the water heater would remain on. It did, and we have had hot water since his visit. Son of one of the founders with a most pleasant personality. Should need arise will be our call!

I called the company @ 8:30am and someone came out to my house @ noon ( 2 hrs before the estimated time). The service was fast and efficient. The Plummer was nice and he answered all my question thoroughly and professionally. I will use them again in the future and would recommend to everyone.

Joseph O. was very prompt, professional, and did an excellent clean job. Very respective and delivered an all around very positive experience. Very happy with Payless Water Heaters.

Daniel K was the best tech I’ve ever dealt with on a water heater. Noticed the problem in 5 minutes. Gave me a couple options and in 10 mins he was done. They clearly keep a healthy stock of parts on the trucks so they dont have to come back later. Great price, amazing service and easy to schedule an appointment. I would highly recommend them to anyone.

From the office staff (Jennifer) to the technicians all were top notch professionals who showed concern and used their knowledge and experience to explain our options. Evan B.was able to respond very quickly and the new water heater was installed that same day. Kudos to Daniel D who not only worked late into the evening installing the unit but came back to make some minor adjustments and educate me on the pilot and heat settings. I am very happy with the service and would highly recommend them.

Payless water heaters did an outstanding job. They were prompt, professional, and kind. The technician Dustin did an awesome job. He left his workspace cleaner than when he arrived. He was easy to talk to and very professional. I would definitely recommend using this company. Awesome job.

I had a fantastic experience with the team! From the very beginning, Carolina made scheduling easy and communicated all the details clearly. When it came to the actual service, Daniel was incredibly helpful and knowledgeable. His attention to detail and professionalism were exceptional, and he made sure everything was completed to the highest standard. Thank you to both Carolina and Daniel for such a seamless and positive experience!

We had a great experience with Payless Water Heaters for replacing the water heater. They were quick and very professional. Joel did a great job.

Price was fair compared to other places I called. I also got a $1,200. Rebate for switching to Tankless. My old Water Heater went out on a Friday night Payless was at my house the next morning at 10am . The technician Derrick was very professional and polite he did a fantastic job with the whole thing he showed me alot about the new unit we purchased. I highly recommend Payless 👍👍

Mikey did a wonderful job! Very friendly and chatted with me during his breaks. He was done in a couple hours. No issues with him whatsoever! Payless was the cheapest estimate I received as well. They matched another company’s price that I wasnt thrilled with. Definitely recommend; office staff are great as well!

Professional, prompt, easy communication, answered all my questions. Good pricing and excellent courteous service man who took his time and made sure everything was just right with the tankless water heater (removed old, installed new) and that I understood its operation. Highly recommend.

I had a great experience with Payless Water Heaters and Plumbing from the first call to the installation. I contacted them this morning about a leak from our old water heater, and they came the same day to replace it. Our technicians, Joel and Tristan, were extremely friendly, patient in explaining all the replacement options, and very professional. I highly recommend them!

We have tried several plumbers in the San Diego area and Paylesss pricing was fair and reasonable and they did not price gouge based on zip code or take advantage of the emergency nature of our situation. The work was exceptional and included permitting to make sure the work meets building codes. They communicated and coordinated well to the point there were no surprises. They will be our go to plumbers! Highly recommended and trustworthy.

Evan was right on time & explained everything that was wrong with my water heater. he was professional & nice! i wish alll of my experiences with repair issues were this easy,

The technician, Ezequiel, arrived well within the window given, was polite, knowledgeable, helpful and skilled. Unfortunately, the price for the repairs was outside my budget, so I wasn’t able to book service with the company. There was no pressure or attempts to frighten me into getting the service asap.

Had a great experience! Spencer was very professional, friendly and clearly explained all details. He installed a new tankless water heater same day. Very happy and highly recommend!

Extremely efficient Company, courteous, . Dave was the technician who helped me. He solved the issue I had with a tankless water heater in such a fast way! Dave is a great asset to the Company. He resolved the situation with a smile ! Thank You.Dominique Manasson

Payless water heaters gave me a really competitive price match and did really high quality work in my house. I really appreciate the work from Jennifer, Evan, Jose and, Louis; they were very professional and flew way above our expectations!

I experienced excellent customer service from start to finish. The representative who handled my service call ensured I was well-informed about the technicians arrival time. Throughout the service process, the technician was friendly and provided me with valuable information about both basic and preventative maintenance.

Unbelievable service just like the old days very polite and professional Joey O was great thank you very much Joey O it was a pleasure... I would recommend Payless water heaters to everyone GREAT CUSTOMER SERVICE EXPLAINED EVERYTHING BEFORE SERVICE THANK YOU

Same day full water heater replacement was very much appreciated! Daniel was also able to work independently at our property as we were juggling other commitments on the day of our repair which was also very much appreciated!

Payless Water Heaters was calming and helpful on the phone, when our water heater was pouring water out into our garage. They showed up promptly the next morning (we did not ask them to come over the night before, since they had talked us through turning the water to the heater off all ready), ready with a replacement if we wanted it … which we did!

Daniel K. Responded the morning our water heater died, explained the options, and in a couple of hours had installed a new water heater and cleaned up the area. He was knowledgeable and on top of things. A fantastic experience!

Very good experience throughout the whole process. Speediness of their response to careful installation and care taken to respect the property. The price was the best out of three estimates I received. I would definitely call again and recommend to my friends and family.

Fantastic company and the tech was great. Gave me options, explained everything clearly and did a great job. Pricing was competitive as well since I shopped around before then.

You guys were great. Responsive, communicative, and punctual. Mickey, who fixed our water heater was professional yet respective. Fantastic job, thanks so much!

Dustin is knowledgable and taught me a lot about what and why I needed the water heater he recommended. I appreciated his honesty and patience with me. On top of all of that, he is such a nice young man! When I am ready to do my work, I will definitely hire Payless!!!!

After several days of my hotel guests complaining about inconsistent hot water and telling me they are human popsicles, I called every plumber in the area. Payless was the only one to actually show up when they said they would, AND they came the same day. Miracle workers! They were professional, reliable, and didnt make me wait around like everyone else. From now on, Payless is my go-to for all plumbing needs. Because apparently, people cant even think about being cold and having water hotter than the sun is kind of important.

When our water heater went out Ezequiel was very knowledgeable and patient. He took the time to explain our options and potential issues. He was very professional throughout the process and we would recommend him again and again.

Not happy with the Noritz water heater and their support in ensuring the customer must spend $300 a year to keep these delicate tankless machines operating. Enter Payless to save the day to rebuild it successfully. I don’t have competing estimates so hoping $1100 to rebuild this heater was competitive.

Our 14 year old water heater gave out and Payless was there in hours. Diagnosis was either to fix or replace. Replacement was explained as the best option and was completed in hours, old heater hauled away.Well done !

Super painless process, called at 7:30am on 8/25/2024. Payless sent Spencer out and got here at 8:30am the same day. Spencer was super patient in explaining their prices and how much everything would be. We ended up converting to a tankless system which I have no regrets with. He got done in 4 hours and hot water was working within seconds.If you need your hot water or any other plumbing that they do, I would highly recommend them. 10/10

Did a great job and fast! Danial was a true professional with the installation looking great.Thank you

“Thank-you”, Daniel C. & Manager Chris. ! Your Services were “Very Well Explained”, with, “Transparency”, “Very Efficient”, “Quick”, & “You” were “Well Mannered”, too ! I will be Happy, to Refer you, to Friends & Family ! Susan W.

Highly recommend! Received incredible service from Darren. He really did a great job. Such an honest guy and explained everything to us and answered any of our questions.

We had an excellent experience with Payless water heaters. Joey was friendly, knowledgeable and had a great attitude throughout the visit on a hot day. Professionalism goes a long way here! We are happy with our water heater and would recommend them in the future.

Beware of Payless Water Heaters! They are not the friendly family owned business they advertise to be.I hired Payless to install a new shut-off valve and pressure regulator on my main waterline (their technician recommended it). When the technician came out the following day to complete the job when I was at work, he broke my main waterline underground. He told me his company didnt have the expertise to repair it and I needed to find a plumber to fix it. He left and NEVER came back.I had a broken main waterline underground and NO water to my entire property. Payless didnt offer any solutions, any temporary water, or compensation. I had to hire and pay another plumbing company to fix the damage Payless did AND finish the job Payless was contracted to do. Payless never came back to finish the work!!The worst part is still to come. The next day, Payless charged my credit card for the full contracted amount, even though they didnt even come close to finishing the job.Accidents happen, especially with plumbing, I get that. I completely understand. But, they left me and my family on my own, with no water, and a broken main waterline. They never sent a technician back out to check on the situation or finish the job. They didnt offer any compensation and had the nerve to charge me the full contracted amount.Thankfully for me, I paid with a credit card, so Im disputing the charges with my bank. I suggest future customers do the same.Thank you....

Great response and communication from the start. Guy came out pretty quick, gave us several options. Work was done the same day. No issues.

Daniel came out to check our tankless water heater. He was on time, courteous, knowledgeable and very friendly. We recommend him highly. 😊

I was very happy with the service they provided. Daniel, was very helpful and did a great job. Thank you Payless water heater

Spencer experienced skill technician, every questions we asked he response and give inputs. His jolly and easy to talk too, very professional.

Joey was very professional and friendly. He was very knowledgeable and on time. I would definitely use this company again in the future.

Very professional and thorough. Explained all details of installation. I would recommend using their services.

Jerry did an awesome job. He was punctual, explained everything and quoted a great agreed upon price.

Technician Jerry was very helpful and informative. We were able to resolve my water heater problem without hassle.

Payless water heaters has been professionally run… special shout out to Juan C., he was patient ang professional with my questions… i was looking for someone to fix my water tank heater and instead found a friend…

I must say, I am vey pleased. The price is fair, and the worker did extra work without my request. Thank you for the good job.

Very patient and courteous, as we had to explain over and over again to my landlord over phone what the job entailed. Carlos completed the job within 30 minutes. 👍

Very professional and well executed home installation of a new Bradford White 50 gal. natural gas water heater. Highly recommend.

David H the tech was absolutely amazing installing my water heater. Very thorough. David and Payless Water Heater and Plumbing the best

High praise for Payless Water Heaters. All personnel I dealt with were professional, helpful and accommodating. I got quotes from 5 different companies. Payless, for the exact same product, was the least expensive. They described all the work that would be performed, what actions were needed to be up to code and offered various options for my consideration. Never felt any pressure. Ezequiel R., was the individual who came to my home and provided my quotes and also was the one who installed my water heater. Outstanding service. Ezequiel was professional, friendly, knowledgeable and explained all the steps and actions being taken. He answered my many questions in a way that was easy to understand. He was very thorough in his work and cleaned up well after completion. Extremely pleased with Ezequiel’s performance. I definitely recommend Payless Water Heaters and Ezequiel R.

Danny C did a great job! He was friendly and professional. Very positive experience.

I haven’t selected a company yet, but I was very happy with the time Daniel spent going over the proposals.

Very pleased with Payless water heater service.Prompt and curtios and knowledgeable. Will definitely use in the future.

My service rep was great, but you didn’t offer what I called about, still, we might take the option tge rep suggested.

Excellent service for our Noritz tankless water heater. Called in for a routine service call at noon and an appointment was scheduled for same day. Jose S. Arrived within a hour and completed a thorough service. Will use every time.

Explain to me thoroughly why the leak happened. He also suggests that the tankless heater should be maintain yearly so to avoid such incident to happen.

Dustin was prompt, efficient, good at explaining the problem, and even diagnosed and resolved another plumbing issue at our house.

Jared was great. On time and performed the work well. The only negative was having to negotiate a very different price for the job.

The service was quick and efficient. Setting up the appointment was easy, price was as quoted.Dustin was friendly and pleasant.

Joel was awesome. He was super friendly and provided helpful information + recommendations.

I recently had a water heater installed by Payless Water Heater, and I couldn’t be more impressed with the service. From start to finish, everything was smooth and professional. The technician, Dustin, was absolutely fantastic. He arrived on time, was very knowledgeable, and took the time to explain the entire process. He was efficient, respectful of my home, and made sure everything was up and running perfectly before he left. The installation was seamless, and Dustin’s attention to detail was top-notch. If you’re looking for a reliable and trustworthy water heater service, I highly recommend Payless Water Heater. Thanks again, Dustin, for doing such a great job!

Payless responded quickly when I had a problem with my old water heater. Spencer, the technician, was kind, patient, helpful, knowledgeable, and skilled. He explained everything I needed to know about tank and tankless water heaters and the different levels of coverage going forward. Once I had made my decision, his installation was clean, careful, and exacting. I feel lucky to have had such good service. This is a trustworthy company.

I called and the company sent out a technician very quickly. Had my tankless water heater installed and completed within about 4 hours. Spencer, the technician was very nice and efficient. Good communication with the appt time etc. I would definitely recommend this company

Fantastic experience! Danny our technician was amazing. Jessica and Jennifer in the office helping me organize my appointment and keeping updated the whole time on Danny’s ETA! Incredible team!

Thanks to the professionalism of Chris S. But not so much of Josh, we were able to resolve this minor issue successfully. Jessica was very kind and efficient.

We caught this just in time, i was taking hot showers on borrowed time, it really was a ticking time bomb. i called Payless in the morning and a couple hours later they were in my driveway. Installed a new one, and took the old one away. perfect.

Great work and friendly team! They were able to install a new water heater, remove the old one and identify an issue with our gas line all in one day. Highly recommend!

They are great! The technician did a wonderful job. I had a very old water heater and my house is a 1970, so my gas connectors to the hot water was frozen solid and would not move. He put on a new connector and install the new water heater so quick. Also, their prices are great! He was very professional and kind. We need more family owned companies like this.

Great communication, spencer helped me and explained everything in detail and what the problem entails thoroughly with a good attitude. i will be going with Payless to replace my water heater 😁

He put in a great amount of time and effort. Was very passionate about his job and made sure he double checked everything

Antonio was courteous and super professional. He did a great job and answered all our questions. This is the second time we are using Payless water heaters because they provide excellent customer service and products.

Joel repaired our water heater, and explained each aspect of the repair work. We are completely satisfied with Payless.

Had them come out to fix a and pilot on my water heater and they would only replace it for 12k. Stated it was 8 years old and it wasnt worth it to try and fix. I am a small owner operator for my restaurant and with the current economy just needed it fixed.

Title: Outstanding Service from Payless Water Heater and Technician Daniel K!Rating: ⭐⭐⭐⭐⭐ (5/5)I cant emphasize enough how impressed I am with the exceptional service I received from Payless Water Heater and their phenomenal technician, Daniel K. Our trusty 12-year-old water heater decided to throw in the towel on a dreaded Sunday evening, leaving us without hot water. Panic mode was in full swing until we reached out to Payless, and they swooped in to save the day!First and foremost, Im a fervent advocate for energy efficiency, and Im absolutely thrilled to report that Payless Water Heater exceeded my expectations in this regard. When I expressed my desire for an energy-efficient solution, they not only met but exceeded my expectations. By Monday morning, Daniel K. was at my doorstep with a smile and all the expertise needed to transform this water heater crisis into a distant memory.Daniel recommended a state-of-the-art heat pump system that has not only restored hot water to our lives but is also saving me a small fortune on my utility bills. I couldnt be happier with the outcome, and I genuinely appreciate the attention they paid to my energy efficiency concerns.What truly distinguishes Payless Water Heater is their unwavering honesty and integrity. There was no attempt to upsell me on unnecessary products or services. In fact, they took the time to answer every single one of my questions and explained every detail, ensuring I felt fully informed and confident in my decision.The entire process, from my initial call to the installation and subsequent follow-up, was executed with the utmost professionalism and courtesy. Dealing with Payless Water Heater felt like dealing with genuine, good-hearted individuals who had my best interests at heart.If you find yourself in need of water heater services, I wholeheartedly and without reservation recommend Payless Water Heater, with a special request for Daniel K. These folks consistently go above and beyond to provide top-tier service, exhibit unwavering honesty and transparency in their dealings, and genuinely prioritize customer satisfaction. Thank you, Payless Water Heater and Daniel K., for your outstanding service, ensuring I had hot water by that very evening!

We just today had our old, broken water heater replaced by Payless. The entire experience, from our initial conversation with Candice, to the actual repair performed by Juan, was timely and very professional. Most of my communication was with Juan. He explained my options very clearly and began work. He was very no nonsense and efficient and was finished in what I thought was record time. In addition to replacing the tank, he upgraded my gas and water lines and brought everything up to code. When he left, the water heater area was cleaner than when he arrived. I would strongly recommend Payless and ask for Juan if you want an excellent experience.

Ezequiel Did a great job for my in laws replacing water tank. Thorough going through what the issue was and what needs to be done. Provided me pictures of before and after. He was professional and polite. Super job. Thank you!

Less than 2 hours and I had a new water heater installed and ready to go. My Tech was great and everything looks better than ever. Would recommend to any and all. Thanks.

Evan was the picture of a professional. I would highly recommend him and your company.

Once again, Joey was dependable. My water heater is working again. He showed me how to restore it in case it won’t work again. He assured me of its warranty that any broken part will be replaced within 6 years - just call them.

The price was too good to be true and the service was top-notch. Spencer was professional and informative. He completed the job very quickly and the area was super clean afterwards. I highly recommend Payless Water Heaters.

Excellent service. Technician was very courteous and helpful.

Had an issue with my vent line on my water heater. Joey came out and was really friendly and professional. He was informative and replaced my vent line and installed it the right way. Whoever installed what I had before didn’t do it properly so I’m glad I had it done. It cost more than expected but it had to be done. Joey is the man

Prompt, efficient service. Daniel D. arrived when he said he would and had the water heater unit replaced in less time than he predicted.

From the moment I spoke to a customer service rep to have someone come out to the time Daniel D came out to service and advise us on our water heater, the professionalism and customer care was above and beyond. We also had Joey O. come out to go over one more aspect of our heater, and he was excellent as well. Couldn’t be happier with the service and this company! Highly recommend!

Very pleased with our experience from start to finish. Called in on Saturday and spoke to Josh who was very knowledgeable and transparent in our conversation. Josh had two professionals, Juan and Zeke at our home first thing Monday morning. Also Very knowledgeable and down to earth men looked at the job and confirmed the price Josh spoke to me about. They went straight away to purchase the new Norwitz tankless water heater and all of the parts needed. Returned shortly thereafter and proceeded to swap out the old unit for the new.The entire time they were on the property they were working hard all while keeping a great cheerful attitude.After they completed the job, they explained everything they did and repeatedly asked if we had any questions. Juan and Zeke left the area actually cleaner than they found it.Great experience.

Our water heater broke and flooded our garage. We needed help fast. Based on reviews we decided to call Payless. We were quickly convinced Our Almighty sent us to the right place when Jennifer assisted us with professionalism and empathy. She found an opening with David and he arrived with in the window she stated. Through caring conversation David led us to the replacement that fit our needs and installed it same day. He was extremely knowledgeable, friendly and worked diligently and joyfully. We felt at ease with him and enjoyed his company and expertise. Davids the kind of person you would expect from a family run company, not pushy and very trustworthy. We highly recommend David and Payless!

Payless Water Heating was great to work with, quickly responded to my service request and the technician completed the job in a professional, timely manner. I recommend this company for all water heating services.

I just had service by Payless. This company is very respectable. Daniel came to my home and my first impression was he seemed friendly. The energy Daniel puts out is positive. Daniel made me feel comfortable and that I could trust him. I knew that Daniel would do a great job. Daniel was thorough and up front. I would definitely use them in the future and refer them to everybody. A good and honest company is hard to find. Thank you Daniel!!

Satisfied with knowledge and service of Ezequiel our technician. Very friendly. Job was completed same day.

Had an urgent hot water heater replacement need and was able to get a complimentary in-home estimate for same-day service. Technician Evan provided package options and was able to price match an in-home quote I received earlier in the day for the same set of services as another company, including items that would ensure bringing things up to current code. The Appointment Setter and Technician were very courteous and Evan was able to arrive earlier than the originally given time window which is greatly appreciated.

My technician Carlos was very courteous and respectfull. I was very happy with my water heater install . When all the work was completed Everything was left very clean aswell.I will highly recommend anyone to go with Payless water heaters and plumbing. You wont be disappointed. Thank you again

We had a great experience with Payless Water Heaters. The technician who installed our new water heater, Joey O, was incredibly informative and patient. He answered all our questions and was sensitive to our concerns about time and budget. In the end, Payless provided excellent service and quality for the best possible price.

I had Payless install 2 new Noritz EZ-111 Units in my home. The install was a challenge, and Daniel was fantastic. Very clean, responsible, friendly, informative, overall great service. And Josh at the office was the same. Prior to installing the units, we tried to fix my old Noritz, but it was too far gone. Payless went the extra mile every time. Highly recommend. Definitely ask for Daniel to do your service.

Got my water heater replaced same day when Thomas came over. He was quick and efficient, explained exactly what he was going to do.

1. Initial phone service was excellent. Where 2 other companies had significant wait times for appointments, they had someone out in less than 2 hours.2. Daniel, the installer (water heater) went over the whole process thoroughly, in advance. And he knew to explain it in laymans terms so I understood everything he was about to do in the installation.3. He went to work immediately and had a new water heater in and running in less than 2 hours.4. Couldnt be happier with the service. This is the second time I had a great experience with this company.

Daniel was amazing, he assessed my water heater and advised that it would possibly need to be replaced due to all the sediment build up over the last 8 years. I haven’t had my heater serviced since it was put in 8 years ago. He didn’t believe the flush would work at this point. However, to put my mind at ease he flushed my water heater for me. I wanted to be sure the flush wouldn’t work before I took the next step to get a new water heater. I told Daniel if the flush doesn’t work he will be my first call to put in a new one. So far so good. Daniel was very informative, showed me each step of the way what he was doing. I was very happy and pleased.

Very happy with the fast service and professionalism of the company, and especially Thomas our service tech. Our water heater was up and running in a few hours. We would highly recommend Payless!

Payless was professional and courteous from the beginning with our initial phone call.Spencer (our installer) was very knowledgeable and informative as well. He was timely and informed us of all of the available options for our water heater.I would and will definitely use and recommend Payless water heaters going forward!

I had my water heater replaced a few years ago and had a fantastic experience, so when my mother in law needed a water heater I called Payless right away. Carlos was our installer and he took care of them perfectly. They are so happy with the quality of their work. My sister in law said she will be calling next :)I highly recommend Payless Water Heaters!

Fast and professional ! Joey and Evan we’re great!

I texted Payless Water Heaters around 7:30am Friday morning and my new water heater was in and working shortly after noon the same day. I came back from out of town to find I had no hot water Thursday evening. It was very stressful so I got up early the next morning to do some research. I liked Payless because all they do is water heaters and they are local in Santa Clarita. Daniel was very polite and knew exactly what he was doing. I would not say payless is inexpensive but they did an excellent job for me.

Super fast response! Dustin provided great communication and clear upfront pricing.

I had an excellent experience with both the technician and the coordinator. The technician was punctual, professional, and took the time to explain all the services thoroughly. I really appreciated the personalized attention and the seamless scheduling process, which made everything run smoothly. Although the pricing was on the higher side, the quality of service and professionalism made it worth it. I highly recommend them for anyone looking for reliable and efficient service!

Mikey was very professional and informative about our water heater and what needed to be done to fix it. He has a very outgoing personality and is very good at explaining your needs and how he can help. I really appreciate how fast and efficient he was and totally would recommend using them if you are in a jam and need some hot water

From start to finish, Juan C. Did an outstanding job. Great communication and excellent customer service. He was 110% through, conscientious and professionally. I’ll call Payless first on my plumbing and water heater needs as well as recommend them to friends and family. Could not have asked for more!

Came super fast and replaced a water heater. Great installation, great cleanup, nice, friendly and respectful technician named Danny. Only concern is $2500 for a water heater? A year and a half ago, I put in the same one in a different house for $1750. I’m not sure if that’s the going price now or I got gouged. If that’s the market price now, I’ll give them five stars for great service. He said it would take three hours and he was done in two and made the area look better than it was when he arrived.

Michael P is excellent and professional. Michael replaced the original Bradford White water heater with a newer one. He explained the details on how water heater works and installation process and make sure the new portion of gas line and shutoff valve are tightly sealed.Highly recommended. Price is negotiable with Priceless water header. I am not sure if I got the good deal, but it falls within my expected range for a water heater specialties company and I am happy with it.

Quick, Clean, and professional service. A range of price packages are available. I felt that the prices may have been a little high, but I needed immediate service, so I did not have much time to compare. The technician was first rate. Very nice, knowledgeable, and arrived on time. I would highly recommend Payless. However, shop around for best prices.

Carlos did an excellent job...very professional.Question: Can we get an owners manual describing servicing requirements?

Our water heater experienced a sudden catastrophic failure on Saturday night. We called and had a representative at the house by 9am on Sunday and a technician by 3pm on Sunday. The water heater replacement took about 4 hours. Our tech Daniel was excellent and dedicated to providing great service.

I had an issue with my water heater and called Payless as a first time customer. I was given a same day appointment. Derrick arrived on time and was professional and courteous, while explaining my options to me. I chose an option and the scope was laid out in advance, prior to the start of work. Derrick completed a quality job quite efficiently and handled the paper work smoothly.Payless Water Heaters operates all the billing etc through an online system that emails you all your “paperwork”, making the entire process very simple. I would highly recommend Payless Water Heaters for their quality service and quality staff. Thanks again especially Derrick, for your quality work and professionalism!

Thank you for being so efficient! I really appreciate you taking care of our water heater today. We get to enjoy our time taking a hot shower in cold rainy season. You guy’s are so dependable. Thank you again.

This is my second time with Payless. Fast and efficient, and even got my water heater replaced the same day! Evan handled the sale and Daniel K completed the installation. Super impressed with both. Absolutely nothing to complain about.

Your service man Danny showed me kindness it needs to be commended ❤️🌱🙏🏾🙌

Day before Thanksgiving, we realize we have no hot water. We called Payless and a rep was here within two hours. Turns out our hot water heater had to be replaced and he did it quickly and efficiently. We are so grateful to have a company who responds so fast with such great employees thanks

Professional and very pleasant to have as a technician . Proficient and efficient. Outstanding work.

Had a pretty terrible experience with this company. I called on the phone and asked for an estimated in repairing a tankless water heater the nice lady said about 200 to 300 and it will be 60 for a technician to come take a look so not a free estimate like advertised. When guy arrived he came and looked at my water heater and said it was old so it will be 500 to 800 to repair and 3000 to 5000 to replace. He did not open up the water heater to diagnosis anything just said the manufacturer is not opening on the weekend and he would have to wait to call them during the week day kept asking me if I knew where the power supply was however i didnt know where it was, he was the professional he should know where to start looking. He was at my house only 10 minutes. So I pretty much paid $60 for someone to come tell me my machine is old. His prices were to high so I decided to use my home warranty instead they charged $78 but it was working in 15 minutes after he looked at the power breakers and flipped a few switches. I think repair man like to take advantage of females so make sure there is guy there with u for any repairs when my husband is there repairmen always sing a different tune.Update 8/19/23 water heater is going strong I didn’t need to buy a new water heater or pay someone to fix it for $800

Devon was friendly, professional showed up time and found a super easy fix. The whole experience was great. Highly recommended.

I noticed a small wet spot of water coming from my water heater in my garage. I called Payless Water Heaters and was scheduled for Daniel K. to come out to my home. I was messaged info of my technician and their approximate time of arrival. Daniel was on time and very thorough with checking the water heater. Due to the age of the water heater tank it was recommended to have it replaced. I did expect that as to the age of the water heater. Daniel offered to change on the spot, however, I opted of a few days later to make space in my garage. On the repair day, Daniel was on time and explained to me what he was going to do and what needed to be added to bring the new installation up to code. Daniel got everything done in a timely manner and all by himself. The garage was also spotless afterwards, as if no one worked in there! Highly impressed and recommended! Thanks Daniel K. and the team at Payless Water Heaters!

Great service, seemed kind of expensive (ironic because of the name), but otherwise great job!

The customer service and professionalism, from the first call to the actual service, was excellent. We were informed via text, with a photo of the technician, a time frame of expected arrival. Miguel, the technician, arrived on time.Our water heater was older, but we were hoping to repair it, rather than replace it. Miguel spent quite a bit of time and effort to make the new part work in the old water heater. We felt confident that he had tried everything he could. He was trustworthy, professional and friendly.In the end, we had to replace the unit. Miguel did this quickly, efficiently and in the same visit.

Start to finish, Danny did a great job. They were punctual (actually early) and weren’t pushing a sale. Provided info about the difference between servicing the existing water heater vs replacing - in the end I chose to replace (the water heater was 20 years old) and he did the job quickly with minimal inconvenience and SAME DAY!

Very nice kid good attitude gave a very good explanation for what the problem was, how to fix it.

Thank you for sending Thomas B within 1.5 hours of my initial call. Fast service!Thomas was professional and patiently explained my options. No pressure, just facts.He installed like a pro, always caring for my property.You have a winner here Payless. He represents the company respectfully.I will recommend your services.

Excellent service. Prompt, courteous and professional staff. Both Evan and Josh were respectful and explained everything to me. Josh even pointed out other issues that may be happening with my house. Thank you Payless Water Heaters.

Jared was very friendly and on time. He helped me to get the right package deal for my budget. There was no pressure. He was very professional and explained everything he was going to do to get my new water heater up and running . Thank you Jared for a great job.

Great customer service and the work was done on the same day.

It was good to discuss the problem when Thomas visited on Day 1 and suggested replacement of the water heater. Offered a discounted price and prompt service the following day. Installed water heater and left the area clean after finishing work. On day of work, suggested replacing pressure regulator and offered a discounted price to get it done while he was on site. Overall good experience.For the following two reasons I have rated them four stars rather than five.1. Their discounted price for replacing the regulator was still significantly higher than what I later saw on the net to replace the regulator.2. The stand installed to raise the tank was refurbished rather than new. This was not disclosed during the signing of contract the previous day.

The company is upfront with the service fee and they will come out on the weekend. My serviceman was David and he was very knowledgeable and helpful. He replaced my water heater the same day and got the water back on right away. Tankless water heaters are not cheap so I am glad that I can be confident that it was installed correctly.

Its nice to do business with professionals, a really great company, great providing support. It takes less than 10 hours from my call to the installation. technician Derrick arrived on time, explained everything clearly, was very polite and attentive to details, installed the water heater very professionally and quickly. I highly recommend it.

Nothing but great things to say about Payless Water Heaters! Joey O. came through and provided a reasonable quote to transition from a Tank heater to tankless. He reviewed all the options, pricing, and even discovered I had a slab leak at the house! After fixing the leak, I called back and scheduled the install. Joey O. showed up again and got my older tank out and put in the tankless heater in half a day. He was efficient and knowledgeable and made me trust in the Payless Water Heater company. HIGHLY RECOMMENDED!

Excellent work done by a real professional.The technician, Ezequiel R, did it like it’s for his own house. Will definitely recommend you guys to other people.

Outstanding! Ezequiel was scheduled to install my gas water heater from 10:00am-2:00pm. This turned into an all-day job (10:00am-5:00pm) due to custom modifications that needed to be done. Ezequiel is a master craftsman and did an excellent job. He was professional, knowledgeable, and overcame all of the challenges that he encountered on this job. When he was finished, he swept everything clean! I highly recommend Payless Water Heaters & Plumbing.

From the first inquiry to the end of the job it was an amazing experience. Juan is the best!!

Liked that they sent a photo of the service provider and truck in advance, texted details of appointment. Repair was done quickly, at a good price. Service provider stayed through some challenging moments and got the job done!

Had a great experience with Payless water heaters and having Daniel coming out to help us. They were quick, responsive, knowledgeable and most of all Daniel was super friendly and professional. AAA+ this man deserves a raise!

Darren did a great job quickly installing my new hot water heater. Very happy with the service but the cost of the new hot water heater was insanely high.

The job exceeded my expectations. Service Technician Ezequiel is professional, friendly & knowledgeable. Office staff is very kind & took my service calls in very kindly.

The Payless Water Heater team was fantastic! They were able to come out on a Sunday, explain options to address our broken water heater, and installed exactly what we needed. Darren was very thorough in explaining the process to us and did a great job! Thank you!

Best in the West! Quick to respond, friendly, great work and throughly professional!

Candace and Mike were very helpful. Unfortunately the company’s sales tactics where I was pressured to make the decision immediately turned me off. I was leaning towards you guys based on very satisfactory dealing with Mike and Candace, but didn’t appreciate sales pressure by the company.

I was very happy with the service provided by this company. When I called, I got a person who was able to get a technician out in less than an hour. The tech was great. He fixed the problem quickly. Very happy with the service received.

Very impressed with the overall customer service and professionalism. Darren very attention to details, very knowledgable.

Absolutely saved us! Our water heater started flooding our garage. I shut it off and called Payless. Brittany took my call and was calm and friendly and told me they’d take care of us. They had someone at our home in 30 minutes!!! Our tech was Manny and he got right to work on replacing our water heater. He was incredibly polite, friendly and good at his job! Everything was done the same day and we were back up with hot water with a better cleaner set up than before!

Quick service. Reasonable rates very honest and capable service man. Very very please. Highly recommend

Payless was very prompt in helping us with our water heater that has been leaking into our garage. The receptionist is kind and was able to send out a plumber right away for help. Spencer has been very helpful in installing our new heater and explaining the situation and giving us options as well. He did the work in a very professional manner and we didn’t have any issues with the water heater installation so far.

Jaun C. with Payless Water Heaters was very kind and knowledgeable. He replaced my tank and did beautiful job. I am confident in my decision to use Payless!

Technician Daniel is very friendly, knowledgeable, and professional. Daniel work very thoroughly and detail oriented. It is very nice to have Daniel work this water heater upgrade project. We appreciate!

We used Payless water heaters for the last 18 years, very reliable, professional, honest, and very knowledgeable. This is our 3rd water heater replaced with them and finally got a tankless water heater. We started with a call to main number ( very friendly and efficient operator)around 11:30 am . Thomas was here around 12, very professional and friendly guy. He explained everything and thats why we got a tankless water heater. Joey came in around 2pm and finished by 4;45, very efficient and very friendly.We are very happy with everyones service, and we will definitely recommend this local business !!!

Christopher did an excellent job at installing our water heater. They provided service on time and efficient with the job. Also very patient in answering all the questions.Highly recommend Payless Water Heaters for your plumbing needs.

Darren showed up very quickly, less than an hour after I called for help. He helped me figure out an affordable option and educated me on tax credits, etc that I wasn’t aware of. He completed the work in less time than originally estimated and got the water back on by lunchtime. I really appreciated his work!

Jared B. Is an excellent person, hes very professional, he explained to me all my questions, Jared works very hard and he is the best, very kind, he gave me options, overall, Im impressed with him and very happy with my decision on choosing your business.Thank you Jared B. And thanks for sending your best man.

Spencer worked hard to install the water heater perfectly. Great job! 👏

Jose was professional, courteous and answered my questions. I had a pleasant experience and would recommend Payless to my friends. Thank you.

Payless was painless. They listened to what I needed, scheduled an appointment right away. Arrived and assessed the issue and installed the same day. Carlos was very nice and made it a very good experience.

20 year old water heater blew on a Saturday morning. By Saturday evening we had a brand new high quality one at a great price. Thomas was fantastic. Will recommend!

Payless was able to respond immediately. Their technician, Carlos, was prompt. His work was professional and efficient. I recommend Payless.

Juan and Daniel were excellent at disclosing all costs and completing the installation of a new water heaterin the 2-3 hours as quoted. Im very satisfied.

Payless Water Heaters & Plumbing was wonderful. The person I contacted, Jessica, scheduled the appt. quickly and told me to expect Derrick and between what hours. Derrick was on time, very professional and efficient. He was very amiable and explained what was needed and told us what we needed to know for maintenance. He finished the job within two hours and cleaned up and took the old heater away.

Payless Water Heaters is simply great!! They show up right on time, they give you a quote on the spot, and if you like it, they typically have the new water heater in their truck and they install within a couple of hours. How much better can it be? Well, they also have the best prices. Ive shopped several other places and no one beats their prices. Their staff is friendly, knowledgeable, and professional. Ive used them on 4 different properties and always found them to be the lowest and most helpful for my unique situation. I highly recommend to anyone looking to replace their water heater to at least give them a call and let them bid on your replacement project.

Payless Water Heaters were great! Daniel M was super professional and explained everything thoroughly and didn’t try toup-sell me to something above my price range. Would absolutely recommend them!

Although the information is not what I wanted to hear (my water heater has met the end of its life cycle), Evan was polite and very knowledgeable. He provided me with useful data and options for replacements.

Prompt housecall for a free and very thorough estimate to replace an ancient water heater. Gamed out implementation of the project based on my direction-- no pushing for anything but what I asked about. Patient during quote gathering process, willing to price match with adequate documentation. Job time was dead simple. Quick, complete, polite service from Derrick. Great experience end to end!

Very professional and quick. Prices were not the cheapest but are fair, not overpriced, and the work is good quality. Would definitely recommend them to anyone looking for a water heater replacement.

Everyone was polite but there were numerous red flags that I over looked because my water heater was broken and I wanted it replaced ASAP. The representative that came to my home pressured me to have them do the job. I told the representative that came to my home that I had other appointments for quotes and I would let him know the decision after I get the other quotes. After I told him that he went into used car salesman mode. He wouldnt leave my place and had a rebuttal for every point I brought up. After he completed the job I did some research and some of the things he said was a flat out lie. For example he said my unit was made for 1/2 inch gas pipe. I looked it up and its 3/4 inch. I think I would have felt better about my decision if they respected my initial request and had given me time to think about it. If I had known they were so aggressive I wouldnt have called them. Also, they didnt have the lowest price. They matched another quote I had but now that I checked, their price is actually higher because they didnt upgrade my pipes to 3/4 inch.

We’ve been impressed so far with our experience with Payless. They have quick, responsive and helpful.

Your technician got here on time. Figured out what the problem right away. Fix it matter of minute. Great technician Great company. Great people to work with thank you all.

Derick was proficient and courteous. Explained to me all the options .

My water heater was making a noise and I realized it was draining. I found the number of Payless Water Heaters on my water heater- they send them periodically to give instructions what to do if the water heater leaks. I waited until 6am to call and they answered right away. The scheduler called right back and set up an appointment for 8 - 10 that day. This was great because I was scheduled to go to take care of my grand children and I had to leave at 1pm. Mike S. Came out and assessed the problem, he let me know that the warranty was out and that I needed a new one. He gave me three options for the solution and explained it very well. I made my choice and he did the work in an hour and a half. He also explained the extende warranty and how to turn the water and gas off if needed. I had a new water heater bu 11:30am, had lunch and then went to my daughters. I would highly recommend Payless to anyone that needs repair or a new water heater. Very professional and knowledgeable

The service professional, Derrick, was prompt, professional and fixed my water heater issue quickly, as I had hoped. The only downside was the price for the repair was higher than I expected.

I had a great experience with everyone at Payless Water Heaters. Great service and communication! I felt I was in good hands. I highly recommend this company.

What you look for in a water heater company is promptness, professionalism, ability, and value. Thank you, Payless, for providing all of those. Jose replaced my water heater. He was patient with me and made me feel at ease with a low pressure sale. I was very happy with the price for their services, and yes I did shop around. The work done looks perfect, and I’m confident this company will be there for me should any issues arise.

Michael P. Did very good job for changing my conventional water heater to a tankless water heater. He is nice, honest, polite.Payless Water Heater has a good discount price too. Thanks!

Team was very responsive and came out next day to fix. Thank you

Prompt and responsive to our need for repair of our hot water problem.

After 20 years, my water heater died. I got 3 estimates from different companies over 2 days. Payless was the least expensive for comparable work and they were able to fit me in the same day I made my decision. I paid extra for a pump, as the showers are in the second floor. When tested, hot water came up within a couple of seconds, when it use to take a few minutes. Juan showed up within the time window and was courteous and professional.

Our gas water heater was replaced by Rick M who did an outstanding job. He was punctual, professional & experienced.Will be recommending Payless Water Heaters to all friends & family.

Payless Water Heaters & Plumbing, Inc will be our go to company for any future plumbing needs. Excellent customer service from start to finish.Aldrin M. was/is a complete professional. Aldrin diagnosed and repaired our water heater very quickly and had it back up and running with in an hour of arriving on site. Highly recommend Payless for any of your plumbing needs.

I called Payless and they sent out a repairman the next day. I had a water heater replaced by Jared. Nice guy. After a delay in the morning for restocking the truck, he showed up and was finished in about 2 hours – all up to code and ready for hot showers again. Thank you for the responsiveness and the service.

Antonio is professional. The work was done efficiently. Highly recommended.

Daniel K was amazing. He explained everything that needed to be done and best of all he got it done quick. Amazing job.

Great service, Carlos was professional. Only price is high for maintenance.

Efficient. Came quickly. Excellent customer service and technician Would highly recommend Daniel K. and Payless Water Heaters & Plumbing. Also competitive pricing.

David H came by our house today. He went above and beyond to help us out with replacing our water heater and the regulator valve to our house. He kept a professional demeanor and made sure the job was done correctly and everything was working as intended before he left. All around great guy who did great work and it is very much appreciated. Thank you again for your hard work David.

I chose this place because of the good ratings and their motto was, get hot water in hours, not days. I went for it and I was thrilled. I needed to replace my old water heater and they got in and got it done, in hours! Tristian, the installer, was professional and kind. He explained my options to me clearly and kept me posted on the progress. Kudos to Tristian and Payless Water Heaters!

Did not use the business at this time as I am currently getting quotes from different companies. Your tech Aden is very nice, very thorough, professional and polite. Their quote is very competitive but still waiting for other quotes. I recommend this company.

Juan was my installer and he was great! Knew the job, what needed to happen and did it well! The corporate phone system was not great but I did manage to stay informed.

Service provided was timely and much appreciated. Daniel K explained options and did an exceptional job performing the new water heater installation.

I came home on a Friday evening to find my neighbor trying to get my attention. It seems my water heater located on my balcony was leaking into his downstairs garage. I contacted Payless as I have seen them in the Condo neighborhood replacing our one off water heaters Lennar Homes provided at the build out. I had service the very next morning early, and had a tankless heater installed to replace my leaking tank. Very professional, accurate quote. Very neat work. I am very impressed.

Overall, I had a good experience with Payless Water Heaters. I initially had an issue with the igniter for my water heater, and they performed a repair which got our hot water working again. Unfortunately, a day later we noticed that there was a gas smell coming from the area. They sent back the same guy, who incorrectly diagnosed what he thought the issue was. A day later we were still having a gas smell issue and a different person came out - Darren M. Darren was fantastic - he properly diagnosed the issue and fixed it very quickly and professionally. The icon kit was the issue - which is why there was no visible gas leak using the bubble liquid.Although everyone would prefer having an issue fixed on the first try - many times that doesnt happen, but I really appreciate that Payless Water Heaters did not give me any hassle about requesting someone to come back and inspect the new issue until it was resolved (and they came by the next day each time). This is a company that stands by their work product and I would definitely recommend them to others going forward.

Joel was great. He knew what the problem was and we got it installed. Great service

Joey is great and explains everything in detail. He is an awesome guy and very professional. My tankless water heater installation was extremely smooth.

Daniel was great! Very honest and understanding.

Same day appointment, great communication on when technician would arrive. No forceful up sales. Really good company.