DHK Plumbing & Piping

2105 W San Bernardino Rd, West Covina, CA 91790, United States
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DHK Plumbing & Piping
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al
Review №1

Overall, our experience with this company was satisfactory. I was very pleased with the timeliness of the service and the friendliness of the technician. However, our issue was not resolved and the owner was unwilling to refund us or send a technician out again to reevaluate.Our service was done on a Friday. We left for the weekend and came back on a Monday to plumbing issues that were way worse than they were on Friday. We tried calling DHK plumbing in an emergency as there was water coming up from the ground of the toilet. No answer (it was a holiday weekend so I understand that). Instead we called another company who came out that evening and told us we had a major root intrusion. Something DHK didnt tell us because the problem wasnt diagnosed properly. I asked for a refund or for them to come and resolve the issue, something we would be willing to pay extra for granted wanting our original payment to go towards the cost. Instead, the owner just argued back and forth with me via text all evening.I understand that problems cannot always be diagnosed properly. I just wish the company was more willing to help fix the problem we had paid to have fixed.

as
Review №2

I DO NOT recommend DHK. They are scammers. When I called Joe, who is the contact at their listed business number, I explained the issue with my bathtub and he insisted on sending out a plumber. When the plumber came I had the same conversation I’d already had with Joe so he ended up packing his stuff up after 15-20 minutes and left. Two weeks later I receive this bill in the mail. Unbelievable. $110 and the plumber did NOTHING. Now I understand why Joe insisted a plumber come see the problem. Joe never mentioned there would be a fee for a house call. I was deceived and then threatened to be sent to collections when I asked if there was anyway to get the charge removed since I was never forewarned about the fee. This bill does not even seem legitimate. There is a warning about a late penalty but there is not even a due date on the bill. It also states there was an “original contract amount” though no contract was made or discussed. When I mentioned this to Joe he said it’s a “verbal contract” but again NO fees were discussed when he made the appointment to send someone to my home. I recently purchased a fixer investment home and have had multiple contractors, plumbers, electricians, etc. working on the home and have never been charged anything without prior knowledge. Be very wary of this company if you intend on using them even after reading this and discuss all fees upfront. I would recommend getting things in writing as they are not to be trusted. Lesson learned.

Ma
Review №3

We had a drain pipe bust under the house. Called a different plumbing company which came out the next day to see what was happening. After they came out we were told they couldnt repair it and they will send us an estimate on time and price for the repairs. We couldnt wait, called DHK at around 6PM and they had a plumber dispatched to make the repairs at 8AM the next day. Very professional, fixed the issue for a very reasonable price. Very satisfied customer.

Jo
Review №4

Very happy. We found a pipe burst on Saturday morning. DHK fixed it within three hours for a reasonable price and excellent service.

Bl
Review №5

They do clean work

Je
Review №6

Fantastic customer service! We called on a Friday afternoon and they were able to send someone same day. Anthony was very nice and professional. He even taught me how to fix the connections to our reverse osmosis. Highly recommend DHK Plumbing.

Da
Review №7

Good quality plumbing reliable and friendly service without the hassle

Va
Review №8

Clean quality work. Plus their prices are more than fair.

Information
1 Photos
8 Comments
4.1 Rating
  • Address:2105 W San Bernardino Rd, West Covina, CA 91790, United States
  • Phone:+1 626-574-5665
Categories
  • Plumber
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:8 AM–12 PM
  • Sunday:Closed
Payments
  • Credit cards:Yes
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