Roto-Rooter Plumbing & Water Cleanup

20542 Plummer St, Chatsworth, CA 91311, United States
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Roto-Rooter Plumbing & Water Cleanup
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Ca
Review №1

Victor and Andy did a great job working on our clog issue and were very informative helping me understand the causes and our options. They were very thorough and clean, left no mess and actually helped put everything back in order. While plumbing issues is never expected, I’m glad that Victor and Andy were here to help, especially on a last minute urgent call. I greatly appreciate their help and work.

ET
Review №2

The technician, Eduardo, was very professional and respectful. He did an excellent job unclogging the bathroom sink and cleaning after the work was done. We’ve used Roto Rooter multiple times for different plumbing problems and have always been satisfied with their work. They’re reliable and they make sure the problem is resolved and everything is working properly. Excellent service!

ad
Review №3

Victor, Roger, and Richard were great! They came out right away, cleared my drain quickly, and kept me informed every step of the way- I was not there at the time- but they called and texted several times to let me know what was going on, costs, etc.

Ja
Review №4

Victor was great. Installed my new faucet quickly and was very informative. He took great care of us!

Em
Review №5

Victor is very nice. He took care of my problem fast. His helper, Mathew, is also nice. He did a couple of things extra for me.

Pa
Review №6

Very thorough and detailed. Professional and polite. Timely. Efficient and respectful. Glad I chose company and was sent a professional who didn’t try to take advantage of the problem.

Ei
Review №7

I recently called Roto-Rooter Plumbing & Water Cleanupand was lucky enough to have Sam sent out to help me with my plumbing issue. I have to say, Sam was absolutely fantastic and I would give him a solid five-star review without hesitation.From the moment he arrived, Sam was polite, professional, and extremely helpful. He quickly assessed the situation and got to work, fixing the issue in no time at all. Not only was he efficient and skilled at his job, but he also took the time to explain everything to me and answer any questions I had.Overall, I couldnt have asked for a better experience and I am so grateful for the excellent service that Sam provided. I highly recommend Rooter Plumber and specifically Sam for anyone in need of plumbing assistance. Thank you, Sam, for your outstanding work!

Ai
Review №8

My bathroom sink was slow so I called Roto rooters and scheduled online for appointment. On the day of appointment, I got numerous text when a technician was available. He came on time and did the job. I paid $150 . I think its a reasonable charge. I have always trusted this company and will call them again for any plumbing issues.

Je
Review №9

I love this company Router Rooter. After I called I was assigned a technician so quickly and technician Bi, he arrived and completed the task sufficiently. He is an excellent plumber, and I will use and recommend him to others if I have plumbing problems.

Na
Review №10

Raphael was our technician and arrived quickly, was very kind, and completed the repair in less than 1.5hrs. He even remembered to wear foot booties to keep our floor clean. We will happily use this service again because of Raphael!

No
Review №11

Our disposer wasnt working and we called other services but Roto Rooter was the one with the best offers. Adam was the person sent over to us and he was very informative about our options. We decided to go with him fixing it on the spot and he did it very nicely and quickly. Definitely recommend Roto Rooter, especially if you are able to get Adam.

Ja
Review №12

Richard was amazing! He was prompt, courteous, explained everything in detail and offered myriad options moving forward.

Od
Review №13

I called Roto Rooter and an hour later, a technician named Sam came to assist. I must say, it was a fantastic experience from start to finish. Sam was not only timely in his arrival but also exceptionally respectful and professional throughout the service call. He listened to my concerns regarding the plumbing issue, and was competent, efficient and not only fixed the issue, but also provided excellent customer service. I also appreciated how Sam was respectful of my home but putting on shoe covering upon arrival as well as taking care to clean up after completing the repairs. He even provided tips on how to avoid this issue in the future. I would not hesitate to recommend Sam from Roto Rooter to anyone in need of plumbing services. Thank you!!

Li
Review №14

Wow! We had a great experience with Adam and RotoRooter! Came out late solved the problem and flushed the drains out. Even went the extra mile and fixed a leak! All at one great price. I would call them again. Super service!

Le
Review №15

We discovered a toilet leak a few days before Thanksgiving. DJ Bennett & Rob Lewis came quickly & had the problem fixed in less than an hour. So glad they were able to quickly find the problem & fix it.

Pe
Review №16

Victor from Roto rooter came and unclogged my main line was very satisfied with service would highly recommend himThanks

Ko
Review №17

Alexander was fantastic. He fixed an issue that was left behind by another plumber, and was quick and professional the entire time. 10/10 would recommend him to anyone seeking plumbing services.

Le
Review №18

Noah showed up on time.Cleaned both 4 in and 3 in lines.Gave us a great price.Very happy with Roto-Rooter service.

Ca
Review №19

Lyndon was a true professional when came to give an estimate and cleaned the bathroom sink pipes. He explained what he was doing and why. I am extremely happy with the work he did.

Wi
Review №20

The hot water faucet broke in the middle of the night and flooded the bathroom. I called around 6:00am and was told that the plumber will be here between 8:00 to 10:00am. Samuel the young plumber shown up earlier than I expected. He was very polite and knows how to handle the problem. He gave me the quote that I accepted and he took care of the issue without any problem. He also cleaned up the area before he left. Very happy with his job!

Ry
Review №21

Luis provided excellent, expert knowledge in a friendly and incredibly helpful manner. I’m saving his info as he is now my new plumber! He went above and beyond and I can’t recommend him enough! Would give more stars if I could. We are enthusiastically happy customers. Thank you for everything Luis! You’re a good guy.

Ni
Review №22

I am SO GLAD kenneth was the contractor assigned to manage my plumbing issues! Every detail was covered with complete professionalism, courtesy, and total polish!! He even went beyond the call of duty because the Had gotten so far out of control that while he was working another issue had been triggered. Half of my downstairs of my property was flooded, and after he was done it looked as though nothing had even happened. He knew exactly what to do to manage everything and I could not be more thankful!!

Br
Review №23

Noah was a total pro. He clearly explained all my options and the roto rooter process. I was very happy with the response time. Noah and his tech was dispatched and arrived within less than an hour after I called. Excellent, personable service all around. And he worked quickly, efficiently.

Da
Review №24

This was my first time using Roto Rooter, it has been an excellent experience! Travis one of their professional plumber showed up leas than 2 hours after I called right on time! The clog I’m on main sewer line is now fixed, everything cleaned and they answered all of my questions! Professional and honest service and great prices! Thank you Travis for helping me today… from now on roto rooter is my to go plumbing company!

Wi
Review №25

Joseph Vega was fantastic. I would recommebd him to others. He was very thorough and completed that job with a great attitude.

Re
Review №26

Loved DJ! He was prompt, courteous, and amazing. Joe came with DJ and he was amazing as well. Fabulous experience

Fe
Review №27

Professional, friendly and communicative. Gave me options on what service I needed. Didn’t push me towards one versus the other.

Si
Review №28

Victor was very nice and got the job done, big thanks to bro 🙏🏾

Jo
Review №29

Victor did a great job. He explained everything very clearly and took care of us.

Br
Review №30

Excellent! Easy, friendly, fast, thorough & kept me informed about arrival time. Pleasantly surprised!

Cr
Review №31

Sam did a fantastic job addressing my concerns. He was very knowledgeable and resolved my plumbing issue quickly and efficiently. Thank you Sam!

We
Review №32

Sam was great. Very thorough and explained everything clearly and what he was doing and the cost. Great customer service and would highly recommend.

Ma
Review №33

Manny is amazing. Professional, communicative, friendly, honest and skilled in his craft. He came by from a warranty in a Saturday and came back the next day on Mother’s Day as the problem returned. Was very helpful and patient in explaining what the problem was to me. I am not a plumber but I understood how things worked from cleaning to hydrojet to bull pipes. It was a pleasure to have him as our tech on this holiday weekend. If I could give 10 stars I would!

Je
Review №34

Sammy and Joseph did a great job. It was a late night call but they showed up promptly. Took great care in leaving the bathroom clean and sanitized before they left. Would highly recommend!

Zo
Review №35

Roto-Rooter helped our household out today! We have had repeat issues with shower clogging. We had it fixed around 3 months ago and it was unfortunately clogged again, under their 6 month warranty we had service within an hour of calling free of charge. The man that helped us out was very friendly and helpful and came with suggestions for preventing this as a future issue!

Ro
Review №36

Noah was a lifesaver! He was here in no time, explained everything that had happened with my pipes and was able to repair the main line sewage blockage! Thank god for Noah!!

Ka
Review №37

Ignacio was great and knowledgeable. Quick and sufficient. I appreciate his time and his work

Co
Review №38

Very prompt and communicative. Derrick was awesome and was able to solve my drain issues! Thanks again!

Da
Review №39

I am so impressed with how smart and thoughtful Adams was today. He just doesn’t fix the problem he carefully assess before he executes to insure no additional damage can occur. Outstanding job.

Le
Review №40

I have a 105 year old house with all kinds of drains...Victor couldnt have been nicer! Thorough & professional , he explained everything and even made sure my cats didnt get outside.And hes a Dodger fan!!Thanks so much!

ka
Review №41

Victor and Felix were a great help.They provided us with useful information and explained to us the issues. thank you (:

Al
Review №42

Kenneth Boggs was great and went above and beyond to help us out with our toilet plumbing problem. Great service!

Ch
Review №43

Bi listened carefully to my issues and addressed the problems professionally. Job well done.

Sh
Review №44

The water valve broke on my first day in the new home. Nacho did a great job coming in at an odd hour and ensuring the job was finished and water is back on , in the house. He was a life saver and amazing professional.

S
Review №45

Sam and Joseph were very quick, professional, friendly, and helpful. I’m happy they were able to fix my issue fast. Very impressed!

Ga
Review №46

Amazing job, they did it really fast and with really good attitude appreciate you guys Matthew and Ryan !

Ch
Review №47

I called to have my mother’s patio drain unclogged before a big rain. The original contact said we’ll have a tech out to the property within two hours. Next, a “dispatcher” scheduled to have a tech arrive within a four hour window, but the tech didn’t show up. I called and was told the tech was delayed because of a complex job. Hours later the tech arrives. The tech had a sales pitch saying he would give me a deal at 50% off for $750. I said that was too expensive and he said he could do it for $650. I said that was still too much and he said he had to drive an hour and could only come down to $550. Eventually, the tech offered to do the job for $450 and I agreed. He was rushed and snaked the drain and ran water from a hose through it. However, I thought he should have flushed the system with high pressurized water to get all the dirt out…he said that wasn’t possible. I think he lied. This business is a racket and I think the tech took advantage of the fact that I am a woman. Take your business elsewhere.

Ni
Review №48

Victor was amazing! Came to check out my water heater. Helpful, very kind and walked me through exactly what was going on and next steps to resolve . 5 stars… awesome!Thank you Victor

Ju
Review №49

They werent “experienced” enough to find out the clogging issue. Then when we they cleaning up their equipment it sprayed feces all over patio. My wife called to complain to have them come rectify the situation and was only able to get a number that didnt go through. The picture below is all sewage, they didnt even tell my wife about it happening. There is feces staining our concrete and white plaster that wont come out. So disappointed.

Je
Review №50

Jaime, Roger and Sam from Roto Rooter have been amazing. They are gracious, prompt, extremely knowledgeable and their work is excellent. Thank you !

Ti
Review №51

Victor quickly found the problem and fixed it, and provided me with a quote on possible upcoming work that I requested, and the quote is very fair. He patiently explained everything. I appreciate his help and hope he will continue to work on my house. Thank you, Victor!

An
Review №52

Quick to respond - very detail oriented and exhausted all options until the job is done ! Got me all set up with everything I needed to take info to my landlord. Really appreciate Adams service.

fa
Review №53

Called Noah for an emergency leak of the kitchen sink water valve . He arrived promptly and solved the issue in a fast and effective manner . Will call this operator again if other pluming issues arise in the future.

De
Review №54

Thank you Victor and Jhon for your help. I have been living in this house for two months and have been struggling with a drain issue for one month. Despite some problems that couldnt be fixed, they both tried their best to make me feel better. They used a camera to inspect, cleaned everything, and left. I hope this problem is now resolved and I wont have to deal with it again. Thank you both for being so kind and helpful.

Si
Review №55

Very professional in helping us with our draining problem. Ignacio was very informative and swift in the the job to get us back in doing our laundry after he showed me why the water wasn’t draining.

Ar
Review №56

Edwin was fast, courteous and very quick about fixing my main line drainage - all this on a busy Friday too. He was super helpful in explaining what he had done and also left the area cleaner than when he arrived. I would highly recommend!

Jo
Review №57

Roto rooters is consistently the best!!! Ruben our service technician today was especially helpful, professional and kind. I called them with our shower blockage issue, and they were here within less than 30 minutes! Always do a really wonderful job - definitely recommend!

To
Review №58

My kitchen sink was clogged and called for a service. Technician arrived in 30 minutes and fixed immediately. Very quick and professional service.

Su
Review №59

Guillermo and Eduardo came quickly after I submitted an urgent request this morning. They were both very quick and efficient at identifying and fixing the problem within an hour. They added an extra service free of charge, which was very nice of them. They also made sure to explain what they did and that everything was working before leaving. Highly recommend their services to others!

Iv
Review №60

Noah came out within 45 minutes after my call for a drain clog. He was professional and so polite and considerate of my home and not hurting the stucco. Probably the nicest plumber Ive ever worked with. He also cleared my stubborn clog all with a kind smile. I would absolutely recommend Noah tech #208 if you want a detail oriented, considerate, clean plumber that is efficient and effective.

Ed
Review №61

After a frustrated Mike Diamond technician failed to up sell me (I ran him off the property after he didn’t want to “waste his time” working on something he was convinced was impossible to clear), I called Roto Rooter. Within an hour Mr. Lamont Harris arrived and with great expertise, patience and genuine pleasantries successfully and quite quickly resolved the problem. In the future I will not only call Roto Rooter again, I will adjust my schedule to accommodate Mr. Lamont Harris’ availability.

mi
Review №62

Christian and his co-worker were professional, knowledgeable and took care of the issue within the day of a very serious sewer issue. They also connected to me to a company that cleaned up the place that was very quick and efficient too. They have high tech equipment to help understand the problem and their pricing is reasonable. I was so glad they came within the hour when I had this emergency. Thank You!

Am
Review №63

Great experience with roto-rooter. Victor was so efficient and professional. Would recommend him to everyone I know.

Dr
Review №64

Bi at Roto-Rooter was fantastic! He arrived on time, quickly diagnosed the issue, and worked efficiently to fix everything. Friendly, professional, and knowledgeable—I couldnt have asked for better service. Highly recommend!

St
Review №65

Raphael was fantastic. On time, expert level, explained everything to me clearly and cleared the line quickly and very well. 5 ⭐️s.

Gl
Review №66

Roto Rooter sent Noah out to repair a running toilet in my home. I found him to be excellent in his service, articulate as to what my choices were to fix it, and most personable and professional. I would certainly recommend them to my friends and family.

El
Review №67

Noah was very professional and spend a good time fixing our water heater on New Year’s Eve. He was meticulous and made this experience so much more bearable. He did an outstanding job and he’ll be the reason for us to come back toRoto-Rooter when needed. Thank you!!!

De
Review №68

Richard was on time and very efficient. A pleasant personality to work with I will ask for him again if I should ROTO ROOTER service

Cy
Review №69

Excellent service from Derrick! He arrived within an hour of scheduling the appointment and was extremely courteous and knowledgeable. I feel as the price was very fair for the service performed. I will definitely use them again.

Da
Review №70

If you have any issues hit these guys up, quick service & turn around. Oscar G. set the standard in customer service from the day he called to the day he finsished the job. Very detailed and knowledgeable.If I had a printer that could make copies of humans/plumbers it would be of Oscar G.

Je
Review №71

Eduardo was great! Friendly and efficient. If we need service in the future, I will request him for our plumbing issues.

Ki
Review №72

Dexter was amazing. He was super friendly and fast. Got to the house, evaluated the situation and was quick to fix the problem. He was so nice and professional and we are now clients for life!

Li
Review №73

Josh was great. There wasnt any kind of nonsense. Fixed our clog and then brought out the camera team to show me the ancient pipes in my house. I asked for and got bids for repairs/replacement. The bids he gave me were very reasonable. No zip code gouging. He had great advice and he was thorough. Well definitely use Josh and RR again.

Lo
Review №74

Great service! thanks for saving the day mr D.J. bennett!

Ow
Review №75

Joseph was very efficient and professional and fixed our issue

Mi
Review №76

Chris was very knowledgeable and fixed the issue we were having with our water heaters.

Ro
Review №77

Service was excellent technicians were professional and knowledgeable. Noah, Lamont and Ian have a passion for their chosen careers they possess 25 years of total customer service experience. Again, thanks I would recommend this company for future service.

Ar
Review №78

Roto Rooter was very responsive, sent a plumber the very morning we called. The plumber who arrived was very professional - competent, courteous, gave good advice, fixed the problem well (replaced leaking kitchen sink faucet). Cost was on the high side for a 2 hour job, but maybe all plumbers charge a lot these days?

Ja
Review №79

William, Richard and Rogelio all excellent at wrestling a calcified cast iron shower drain pipe and clearing the way for epic drainage once again one day before Thanksgiving with family and guests staying over.These guys excel at their job.If youre in a bind call Roto-Rooter!

Se
Review №80

DJ and Luis came quickly and were able to assess the root intrusion in my front yard. In addition they repaired a section of pipe underneath my house. The were friendly and clear about the repair needing to happen and the extent of the sewer obstruction in my front yard. They showed me all the work through their camera and gave me a good education about what needed to happen. They were excellent.

Fr
Review №81

They set up an appointment for a Sunday afternoon between 12 and 4. At 2:00 they called to say they would be much later than 4. There would be an $80 after hour service charge. I said, I scheduled so you wouldnt be after hours. They simply said, thats how our service fees work. I expected much better from this established company.

Te
Review №82

Fantastic service by Mario! A++++! Within a matter of minutes he was able to figure out the plumbing issue and resolve. He went above and beyond! Thank you Roto-Rooter and Mario!!

Da
Review №83

Alexi came last week and try to sell me all new sewer just because my daughter threw toilet paper in the toilet and needed to be flush. He made us run camera and charged us $750 and told us that we have a huge hole in the pipe under the house. 🥱he didn’t know that all the plumbing in my house is new from 2 years ago.So he gave me estimate of $8k but we fixed the problem for $210 with other company.Be careful from them.Definitely not recommend them!!!

Ka
Review №84

Noah from Roto-Rooter was amazing! He went above and beyond, was super professional and friendly, explained everything he was doing and why. He also stuck with the job until it was done and it was tough. If I could give more than five stars I would.

Da
Review №85

Bi was a big help. Friendly, straightforward and helpful with making the right service choice. Thank you very much.

Pa
Review №86

Zamonte was very professional and advised me of the possible repair work and expense. He did a very good job. His work was efficient and he had a pleasant demeanor. This young man is a excellent example of outstanding customer relations. Thank you for your assistance. If in need of future plumbing services, I would opt to use your company again.

An
Review №87

I called roto-rooter at 7am because my sewage line output was putting sewage all over my lawn! They were there within an hour and 30 minutes which is amazing! Then, I was super-busy with work when the plumbers came by and they were very quick and understanding!! Phil was especially great! Please thank PHIL for me!! Hes truly a hero!

Ti
Review №88

Louis was great. Informative. Clear, helpful. Gave good advice.The price, however — apparently standard as I was given only two choices ($450 to snake, $1200 to hydro something) — was absurdly high.$450 for about 20 min worth of work. I am grateful to Louis for his work, but I will never use Roto Rooter again at prices like that.

Br
Review №89

Daryl was a complete professional, explained everything he was doing step-by-step and solved my drain issue within 30 minutes of arriving to my house. Would definitely use this service again and highly recommend Daryl as a service technician.

Ha
Review №90

Noah is one of THE BEST plumbing professionals we have had. He was thorough and cared about our needs in a professional manner. Attention to detail was amazing.

To
Review №91

They were able to show up within a couple hours of having made an appointment and did a thorough job of unclogging the drains.

Bl
Review №92

Expensive and lied to us about the repair.Unbelievable how people can lie like that.

Pa
Review №93

Scheduling was very straightforward. Lamont arrived on time and was very efficient in diagnosing and solving the problem. He was very courteous and explained the issue and the steps he would do to fix it. Thank you Lamont for resolving the issue

De
Review №94

Steve, Eric, Fabian (and his partner) and Victor were courteous and knowledgeable!

Me
Review №95

Joseph came on time and was very helpful! He immediately knew what the problem with our toilet filler valve was. He had all the parts and tools to fix the problem. After he finished his work, the toilet was working perfectly. Joseph was knowledgeable, explained everything in detail, and was very professional. I highly recommend Roto-Rooter and in particular Joseph!

Ni
Review №96

Ruben was professional, polite, and explained the whole process (even amidst an emergency kitchen sink clog/back up!) while also carrying out excellent and timely service to ensure the problem was fixed and the job was 100% complete. 10/10!

PJ
Review №97

Great experience. On time, very clear on what was going on and the possible remedies. Very nice guys as well. Would be more than happy to use their services again.

Se
Review №98

Roto-Rooter is obviously a big name in plumbing, and that is honestly part of the reason for four stars. On the plus side, I got service quickly...however, what I didnt like is that I was told the technician would price the job when he got to my place, though I was asking for an installation which should be straightforward (and was). Anyway, the technician was friendly, professional and did a good, quick install. On the other hand, plumbing services are costly and this reflected that 🙄.

Je
Review №99

Noah arrived on time, was professional, courteous, knowledgeable, and efficient. He fixed the problem, and gave additional advice on how to maintain! Thank you!

Ri
Review №100

Adrian was very professional, knowledgeable, and friendly. He was dedicated to resolving my plumbing issues, and resourceful by calling upon other experts from Roto-Rooter. Adrians can-do attitude and obsession for satisfying my needs was noticed and appreciated.

An
Review №101

As always - Quick appointment, great communication and problem solved in no time. Already a returning customer and will continue to be so.

Br
Review №102

The Actual plumber was fantastic. Quick efficient and nice. The dispatcher was terrible. I was told someone would arrive between 8am-10am because I called at 7:30am. I called in every 2 hours after 10am to inquire and it took until 7pm for them to finally send someone. At 4pm when I called I was routed to a different dispatcher who after reviewing my ticket I believe intervened on my behalf. Give the experience 2 stars. If it wasn’t for how amazing the actual plumber was I would have given less.

Ja
Review №103

Victor, Michael and William (trainee) were absolutely amazing! They solved the problem, quoted on the spot and got to it! Reliable, friendly, efficient and they ALWAYS make me look good. As a designer and estate manager I MUST have vendors o can rely on!

Jo
Review №104

Sam from Roto-Rooter was outstanding! He tackled our plumbing issue at the last minute, late in the evening, and still delivered excellent service. He was professional, efficient, and left us completely satisfied with the results. Highly recommend!

Mi
Review №105

Jose was a great technician as he was very diligent to accurately diagnose the issue, which was not easy. He made numerous attempts to find the source of the clogged pipes and did not easily give up. After a lot time and effort, he successfully unclogged the pipes. Much appreciated!

Jo
Review №106

Christian arrived on time, courteous. He explained all possible scenarios and my options. i was able to make my own informed decision with no pressure from him. Aside from the sewage backup, it was a pleasant experience. will recommend!

Ch
Review №107

Bi was really helpful. I recommend him to everyone that has any plumbing issues

Ma
Review №108

Noah was very knowledgeable, very helpful and great client service. Will call for him again very honest!! Thank you

Dy
Review №109

Joseph Vega was very respectful, helpful, and had great costumer service. He explained his recommendations and tactics thoroughly. We would definitely call him again.

me
Review №110

Miles was very swift to fix the problem of my water not draining properly to the city. He was very informative and helpful. Aaron, as well was very informative and detailed in describing the future work I need to have done. I have used Roto Rooter before, will continued, highly recommend!

Hu
Review №111

Had an emergency plumbing issue at our rental and called Roto-Rooter. Within an hour, they came and identified the problem. They were able to fix the issue in less than about 30-40 minutes. Super great, efficient and communicative employees. Thank you Guillermo and Eduardo for your help today!

Lu
Review №112

NEVER HIRE THEM. 15 minute job from their guy Michael cost $650 in labor.He told us hed be taking out tile, would have to replacing part of the back pipes. Only changed out the handle on the shower. I confronted him that he really scammed us and he just smiled.Absolute crooks. Never ever use them. Dishonest and proud of it.

Du
Review №113

On time, very knowledgeable, fixed problem quickly. Will call again if needed.

ra
Review №114

Noah Beckler did great job unclogging my kitchen drain pipe. He is very professional, and responsible. He spent almost 2 hours removed grease clog and made sure the drain is back working again before he left.

Sa
Review №115

Jeff came out to install our dishwasher. He was covid compliant- kind and clean. He worked fast but didn’t cut corners. He ran the dishwasher before he left to double check it was working well. He even checked on our kitchen faucet for no extra charge! Normally when you have service men come to the house you feel like they hate their job- I felt like Jeff genuinely enjoyed what he does! This was a super positive experience and I wouldn’t use anyone else for plumbing related issues! A+

Ca
Review №116

Israel gave the kindest and most heart felt professional service that Ive ever had in my home. He worked through a very hard plumbing problem with a serious determination and came through with flying colors. Thank you so very much.Cathy Wyatt Walter

Ed
Review №117

The plumber Adaryl was great and got through the sludge to clear the drain. Not an easy job but he did it!I was very pleased with the service from beginning to end, ease of schedule, on time and doing the work right. Hope not for awhile but would gladly use them again. Thanks!

St
Review №118

Our tech, Lamont was amazing. He worked really hard to unclog our stubborn kitchen drain clog. We really appreciated his work ethic and his commitment to making sure he was successful. We had a frustrating experience with a different plumber prior to this who gave up on the job, so we really appreciated how much Lamont cared and how hard he worked at it. Highly recommend Lamont!

Br
Review №119

Brooks was super knowledgeable and professional when responding to our call. We recently had or bathroom updated and the contractor who did it did not do a very good job, which lead to us having concerns about the toilet reattachment. Anyways, he knew exactly what to look at and what to fix (turns out there were some problems!). Easily one of the most enjoyable experiences I have had with a plumber. Thank you Brooks and we will definitely be referring you to all our other friends.

Ja
Review №120

Our problem concerned an outside / outdoor severely clogged sewer line in our lower back yard. Iyon, Pablo and Willy resolved our problem professionally and courteously and were committed to completely clear the line. They wanted to leave us with a long-term solution, one that we would be pleased with and have confidence in. While addressing and working on the project, they presented us with options, told us what they were doing and why and communicated their progress. And they simply worked hard. We felt fortunate to have these three men on the job at our home. The end result was successful.

Ab
Review №121

Lamont came out and unclogged our sink drain. He first tried the 25ft coil which didn’t work, then he went and got the 35ft which did the trick. Pleasant and respectful- would definitely recommend.

So
Review №122

Today Devon and Richard came out they fixed the pipe that they found was broken yesterday. They were both honest and assisted us in finding our sewer line after weeks of other plumbers not being able to find it. The service was fast and they were kind and extremely patient and helpful. I would refer them to everyone and I will definitely be using the Roto rooting service again.

St
Review №123

Ruben was at our house within an hour of calling Roto-Rooter. Was able to give us straightforward feedback. I will definitely be using this company again, and requesting Ruben specifically.

Ch
Review №124

Victor came out at night and expertly diagnosed our problem! He was great!

Re
Review №125

Repairs were done fast in my kitchen. Garbage disposal removed, pipes replaced, drain inserts. Service Men were nice, wore masks, social distanced, I felt safe in my own home. They cleaned up after themselves I did not have to trash anything. Worth the price, do not use other cheap mickey mouse repair service, give your home some dignity. I washed dishes ok and no more leaks! I am so happy the service was quick when they arrived. Seriously, the best service during these trying times. Thank you Roto Rooter I will be calling yall back in future.

De
Review №126

Guillermo showed up on time, he was cheerful and professional and he was a pleasure to deal with. I received a clear estimate of repairs and my drain was cleared quickly. Guillermo went above and beyond the call of duty and I will definitely use Roto Rooter from now on.Great job!Thank you!

Dr
Review №127

Pedro did a great job of identifying the problem with our toilet and fixing it. It was a complex task, but he made it seem so easy.Thank you Pedro for your great work. We’ll certainly use your company again if needed and will recommend to friends.

Ke
Review №128

Ruben from Roto Rooter did an excellent job. Drain in bathroom basin was clogged and he took the pipes apart and cleaned it out. He cleaned up after himself, very neat. I would call them again.

Er
Review №129

Nacho was excellent, kind, polite and helped address other issues. Great experience, despite the cost.

Cl
Review №130

Jaelen was terrific. Top notch service

Co
Review №131

I really appreciate the service Cordie and his assistant provided. They came in timely manner, they had excellent attitudes and they finished the Job in a timely manner. I consider that very professional. I give Roto-Rooter 5 stars.

Ca
Review №132

Albert was efficient and effective in clearing our drain. He explained possible solutions, diagnosed the nature of the problem, and quickly resolved it. He worked with me to make sure there were no residual issues. He has excellent plumbing and people skills. I would choose him to for any future drain problems.

Ma
Review №133

Chris brought his 30 years of experience to a serious problem with our outdoor drains. He was able to clean them to a certain point but recognized they were so clogged, particularly with roots, his work might not clear the drains. He was knowledgeable, honest, and suggested someone else from the company come and give an estimate for a job that would be 100% successful. He did call someone who came immediately.

Ma
Review №134

Mario and his team did an amazing job last night! Thank you guys for all of your hard work.

Da
Review №135

Called about potential clog. Customer support was extremely polite and friendly and they had someone come by within the hour. The representative who came was extremely professional and nice and got the job done within an hour and even provided explanation and prevention tips to avoid another clog.

K.
Review №136

Excellent service , Fidel was professional and very knowledgeable. He knew exactly what to do and fixed our plumbing issue in no time. Would highly recommend Fidel and will be requesting him for any future plumbing issues we come across.

Sc
Review №137

Outstanding service. Thanks

Vi
Review №138

I’m very satisfied with the work your two techs and cameraman did for us.They were capable, professional and polite.I will call again

Ma
Review №139

Chris was very nice. He explained very well the issue of my plumbing problem. He gave me some options to fix the issue. To make long story short, he fixed the problem of the roots inside my pipes and gave me some pointers on how to be cheaper and less work to avoid the roots going inside the pipes. He is an honest plumber.

an
Review №140

Noah resolved our problem quickly kept me informed throughout the process. He advised me of preventative maintenance, much appreciated.

Pa
Review №141

Great experience. Professional, knowledgeable and capable from beginning to end.

Ba
Review №142

Roto Rooter are the best, they were at my place in less than an hour, the technician was so nice and was able to fix the problem in a couple of hours 😀 the price was reasonable and Ihighly recommend them for any plumbing problems they are outstanding in every way

Zh
Review №143

My toilet started leaking in the middle of the night right before my trip abroad. My flight was in the morning and I had to figure something out quickly because I have someone pst sitting. In panic I googled 24/7 plumber and rotorooter came up. That was at 3:30 am. I was glad to find an online booking option. My appt was scheduled for 8-10 am window. I was scriptural and nervous. Luckily the plumber did show up as I started heading out the door to catch an u we to the airport. He quickly identified the problem, gave me a quote (though a little pricey but so worth it!!) and promised to fix everything. The house sitter stayed with him and everything got fixed. He found construction debris in the drain. All is fixed and I can now enjoy my trip. Will definitely be using again.

Sc
Review №144

Tech was awesome and well informed. Got us fixed up in about an hour. All told the experience from calling the office to payment for services well rendered was 90 minutes.

Ia
Review №145

Noah and Victor were prompt, friendly and very helpful. They were keen to discuss the problem (clogged sewer line) and find a solution. Thanks to them our house is now back in business!

Da
Review №146

I had a gas leak, gas co. turned my meter off and sealed it, rendering heat, hot water, stove and dryerinoperative. Cinnamon at RotorRooter arranged to have Fernando respond and immediately corrected the issue with the lack of heat and hot water, the two most important utilities. The other issues will be repaired at another time. The service was prompt, professional and extremely well done.I highly recommend RotorRooter.

Re
Review №147

Polite and knowledgable plumber provided timely service. Was upfront on options and costs.

An
Review №148

Ian was prompt, professional, and efficient. Got the job done right! Thank you Ian.

co
Review №149

Ruben was amazing! Super quick, efficient and was able to fix our plumbing issues! Left no mess behind and gave helpful advice for the future!

Cy
Review №150

Our technician, Ignacio Velarde #2697 from Roto Rooter was professional, prompt and very knowledgeable. He diagnosed and fixed our problem very quickly. Many thanks to Ignacio and his entire team, from our first call, to the updates as to when the technician would be at our home.

Sy
Review №151

Noah and José helped me and were great! They were fast, kind and explained to me the different options I had to fix my shower head. Great service!

Ge
Review №152

If you are looking for stellar service, I invite you to give a Roto Rooter a try. Edwin service my home. He was very patient and answered all my questions regarding the service. Everything works beautifully. Thank you, Edwin and thank you Roto Rooter.

Wi
Review №153

The service person, Adam, was on time and very professional. He worked efficiently and had my kitchen sink unclogged and everything cleaned up in less than an hour. I am confident he fixed the problem and offered me tips on how to maintain my drainage pipes throughout the house.

Jo
Review №154

The technicians were knowledgeable, explained things clearly, and did exactly as described. They also cleaned up professionally and left our home and property looking as if they had not been there.

Ad
Review №155

I had a toilet and bathtub leak issue and I was greeted by Jerry the technician sent to assist and repair. Great individual and very knowledgeable. He addressed my concerns and explained in detail what his repairs would consist of and pricing. Thank you Jerry!

We
Review №156

Jaime came thru on a Sunday/Mothers Day when nobody else would even answer the phone... Much appreciated... Mgr. @VPG Apts

An
Review №157

Viator was very helpful

Kr
Review №158

Roto-Rooter, while a tad expensive for a house call ($400) did end up fixing the issue as they had all the proper equipment. They were the second plumbers I had in (first ones couldnt fix it without a $1100 service, so in the end, they were quick, professional and resolved my issue without trying to sell me on an expensive service.

Sl
Review №159

Hired Roto-Rooter for a downspout clean out. Excellent service provided by Technician Guillermo Jimenez. Guillermo showed up promptly and service was completed in a timely manner. The total charge was about what I expected to pay for the work. All in all it was exceptionally good service.

Te
Review №160

The technician was very professional and worked very hard to clear the drain. After many attempts the drain was finally cleared. Service was well worth the price. Thanks, Roto Rooter !

MI
Review №161

Pricey but technicians Noah, Guillermo and Timothy were very professional and knowledgeable. Very satisfied with the work done. Highly recommended.

An
Review №162

Excellent! Fast service and a very professional plumber. Derrick resolved the issue quickly, and everything works perfectly now. Highly recommend!

Ka
Review №163

Roto-Rooter Plumbing responded extremely quickly and was able to fully resolve our plumbing issue. The worker who came to my home was knowledgeable, professional, friendly and efficient. I would highly recommend them!

Jo
Review №164

Noah Beckler was extremely professional and efficient. He arrived on time and was very helpful. Would recommend to anyone using Roto-Rooter. Noah is great.

Al
Review №165

Had an already bought shower head installed because I couldnt do it myself. May be was overcharged for the amount of time the work was finished in, but its fixed. Was expecting a more reasonable price.

M
Review №166

Edward was incredible! Fast and thorough

Mi
Review №167

All went well. However, the company did not follow the requested time and arrived several hours early. Fortunately, my husband was able to adjust his schedule to head home to meet the technician.

Ji
Review №168

Ignacio was fast and efficient. He told us the exact problem and was really helpful.

Ba
Review №169

Removing toilet using a camera to find blockage in the line at approx.31ft.an 3x3ft excavation was recommended,to expose 3ft of mainline under concrete excavation inside crawlspace use pipe saw to expose and use hydro jet to flush out.will replace pipe with ABS material.then back fill dirt and pave concrete. costing $8,532.00!When the techs went in ,they found this was not not needed.they cabled and hydro jetted all build up. then installed a clean out system under crawl space to better access mainline pipe.Greg ONLY took off $300; they did not have to use the cut saw and fill in concrete.There was not the amount of labor involved ,nor the material!!This is taking advantage and I know he could of taken off much more on the bill.!!I have been a customer with Roto Rooter for many years and I will never use them againThey also tagged in front of entrance to my house with their paint to notify DWP. they can not get it off! After they told me it comes off with rain. I had to put 1 star to post even though I did not want tob margolisI received a call from Brian at Roto Rooter Alhambra office this morning . Thankfully, my grievances were acknowledged.We came to an agreement. I will call on Roto rooter again when I have problems with the plumbing.

Ev
Review №170

Noah was great — knowledgeable, friendly and most importantly, he fixed my clogged kitchen sink. Thanks!

Mi
Review №171

Ian was great. Showed up within 45 minutes of us calling, unclogged the toilet and cleaned up everything.

Jo
Review №172

Had Lamont come out for an emergency drain clearing. Great work, friendly, and fixed our problem! Would definitely recommend.

Fi
Review №173

Michael was sent for an on-site quote. He is very nice and of great understanding and offer a reasonable price and very experienced to get my 3 shower rooms unclogged!!

Mi
Review №174

DJ Bennett was professional, cordial, and in charge. I cannot find another who is as competent and knowledgeable and who uses that experience to determine the exact issue and its resolution. Roto Rooter is fortunate ot have him...be sure to pay him enough to retain him.

St
Review №175

Luis was very professional and knowledgeable . He took care of our issues. Would highly recommend

Ce
Review №176

I worked with such a nice plumber, Jaelan from Roto rooter He was very informative , very clean and cleaned up after he was done , it was a great experience

St
Review №177

The tech. Was great he work hard and clean up very well . But my schedule appt. Was the day before they could not make it in the 4 hour window so we had to reschedule for the next day

Yv
Review №178

Louis was professional and explained things very well. We felt like we were in good hands. Thanks for helping us out and getting our pipes draining properly again!

De
Review №179

Michael was great! Immediate service, quick work, great attitude, very helpful.

Mi
Review №180

A true professional, took the time to show the problem, but made recommendations on other repairs.

Ge
Review №181

Very quick, easy, and professional experience. Would definitely use them again for any issues. My tech was great.

Ki
Review №182

Noah Beckler from Roto Rooter was super helpful, quick, and professional in diagnosing and solving the problem we had with our toilet and shower - definitely know who to call in case of future trouble!

Wi
Review №183

We had an enginee emergency main drain clog at my apartment building on Saturday. We called another plumber who came out. He was really nice and tried to do the job but couldnt get it done. So I called Roto Rooter and scheduled them to come out on Monday. Noah came out and got the job done. Roto Rooter just has better equipment and I think their plumbers are better trained. So I highly recommend them.

Je
Review №184

Richard was amazing and super polite best experience I’ve ever experienced when hiring a plumber he made the process so easy. Definitely gained a new loyal customer.

Ti
Review №185

Excellent, fast service. Thank you.

Ga
Review №186

Joe did an amazing job; was professional and courteous and a pleasure to work with

Ro
Review №187

Ronnie is the Roto-Rooter technician that serviced our clogged pipe. He was polite, informative, and unclogged our drain in no time. Highly recommend his service.

Da
Review №188

Our 12-year-old water heater gave up the ghost yesterday. We called Roto-Rooter and they promised to have someone out the next afternoon, despite the fact that it was Super Bowl Sunday. The technician who showed up was completely competent and extremely helpful, and five hours later we had hot water again. It’s nice to know you can get help when you need

Ro
Review №189

My service tech was very knowledgeable, friendly and professional. I appreciate that he was very thorough and also cleaned up afterwards.

Ju
Review №190

Today, Noah and Sergio just cleared a big blockage and they did it with professionalism and courtesy. Thanks!

Na
Review №191

Ignacio was great. Solved the problem and gave us a clear breakdown of what the issue was

Pa
Review №192

Pricey but the tech was willing and able to give a discount on the service. Tech was very polite and worked clean and efficiently. Would definitely use again if needed.

Ma
Review №193

Excellent service, technician arrived earlier than the ETA. Jeff Serrano was the technician that unclogged my main sewer line, he was knowledgeable and professional, he answered all my questions and took care of my plumbing problem. Thanks Roto Rooter.

Ri
Review №194

This is the 3rd times I called the company and they came asap. When they couldn’t fix the problem they didn’t even charge me. And when I need to change the eater heater they really helped me with the budget. The service was amazing too. They check and recheck the whole system.

Ne
Review №195

Fantastic service, super fast and clean service and Ramiro was the consummate professional

Sc
Review №196

Called at 1:00 set up service call, they called at 1:30 to confirm plumbers on his way, gets here at 2 ..cleared 7 drains by 3...quick, to the point, friendly, fair priced, honest service. What more do you need, thanks Roto Rooter! To my new go to Plummer David from Ventura...thank you your the best!!!

Em
Review №197

Dexter came so quickly! He was very understanding of my dads situation and fixed his toliet right away. We are so grateful!

Al
Review №198

Installed new water heater. Josh did an expedient and professional job. Explained everything and cleaned up so well you couldn’t tell he was here.

Ja
Review №199

The plumber was very friendly and respectful. He was very helpful and got the job done quickly and efficient.

Information
116 Photos
199 Comments
4.8 Rating
  • Address:20542 Plummer St, Chatsworth, CA 91311, United States
  • Site:https://www.rotorooter.com/chatsworthca/
  • Phone:+1 310-595-1403
Categories
  • Plumber
  • Contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
  • Language assistance:Yes
Offerings
  • Repair services:Yes
Crowd
  • LGBTQ+ friendly:Yes
Planning
  • Appointment required:Yes
Payments
  • Credit cards:Yes
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