Wayne was Great! He explained everything and didnt try to up sell me on unneeded stuff. He spotted an issue with my heating unit (an out of compliance connection, that a previous tech didnt even realize). He was knowledgeable in his field and very respectful of me and my property. He also made it a point to check to see if any possible discounts that could be offered. I will keep is phone number on file for future issues with my heating and air needs.
This company is awesome. I have been using them for many, many years. From small fixes to a recent full HVAC unit install, they always have the best prices, and the craftsmanship of work is top-notch. The office staff is always pleasant, and Dave has always been extremely helpful in answering any questions I had. Highly recommend!!!! -Mark-Attached picture shows new full HVAC unit install, with proper seam seals, quality vent tubes, and comprehensive insulation.
Excellent and efficient routine maintenance on our Spliltter Unit this past week. System runs great. Econo originally installed it and it has been wonderful to have heating AND COOOLING (finally) in our house.
Our A/C quit..I called first thing in the morning and they were able to come out the same day! They were honest and truthful about what needed to be done..We went with a new unit and Econo West had it installed and running in a day. Great workers, clean, professional and got the job done. Thank you!
Purchased a new Bosch heat pump compressor and matching Bosch air handler from Econo West Heating, Air and Plumbing. Cody, our HVAC engineer, did an amazing job at suggesting a new path to upgrading our existing 30-year-old HVAC system. Once installed, we did have a minor issue with the system and Cody came to the rescue! Highly recommend Econo West for your HVAC concerns!
I ONLY trust EconoWest when I need any type of HVAC service. They’re professional, prompt and reliable. They don’t try to take advantage or overcharge. Thank you guys!
This was a pleasant experience dealing with Econo West. My air went down on the hotest day. They came on time very pleasant gentleman named Richard. He assessed the unit and gave us our options and prices. Since our unit was 20 years old we decided to replace. My husband is disabled and cant tolerate the heat very well so they made sure it was all done that day. Thank you Richard, you have my business from now on.
Econo West is excellent, I highly recommend them. I’ve gone with cheap recommendations and have paid for it even more in the past, I won’t make that mistake again! Cody is great! Knowledgeable and Professional! For my AC NEEDS ITS ONLY ECONO!
Throughout the years Econo West has taken care of our air conditioning and heating needs, I couldn’t be happier with their prices and customer service. I recommend them to my friends and family.K. Thompson -Lancaster, Ca
Your technicians are always sharp, friendly and accurate in their work. The problems always get fixed; thank you! However, the high cost of the work always blows my mind!
Econo West is the best! Technician, Wayne Adamsii, was friendly, thorough, honest, AND DIDNT TRY TO UPSELL. Smart businesses plan for the long-term by gaining and keeping the trust of the customer. Upselling just insults the intelligence of the customer. Econo West shows respect for their customers.Once again, Ill be calling Wayne from Econo West for my annual heating and air conditioning maintenance because he respects us and he is reliable.
While the response to my call was quick, they charged me over $400 for the replacement of a twenty dollar part and maybe a 45 minute visit. Seems pretty high.
Knowledgeable and professional. The mechanic was transparent and honest. I have used them before and this was the second service on the existing AC unit.
We had a routine maintenance done for the coming cold weather. Wayne was very efficient, informative, and friendly. We have used Econo West several times and always been very satisfied with their service. Whether you need plumbing, heating, or air conditioning services I highly recommend Econo West
Excellent customer service! Thank you Econo and Cody for assisting us with our AC needs. Definitely recommend
The technician introduced himself when he arrived and had a good attitude. I explained to him what I was experiencing with the furnace, and the parts that I had already replaced. He was very knowledgeable with the situation on hand and went straight to work. He found the gas valve not to be operating and recommend to replace it. He explained the repairs and the cost. I appreciated the quick repairs and his professionalism. The home is nice and warm again.Thank you,
Econo West is the Best! Thank you Richard and crew and the crane operator for installing my new roof top HVAC system 3 days before Christmas 2023. The new unit works great and my wife and I sincerely appreciate you and Econo West. Many Thanks
The technician Wayne was very knowledgeable,respectful,courteous, and professional this gentleman knew exactly where the problem was.I give this company a 5 + star. Their prices was fair. Theyre my new go to HVAC company.
We have used Econowest for several years now and have been satisfied with their service. The technicians and very polite, do not leave a mess and are fast. If you purchase a contract for service visits, make sure you get all of them.
No matter how you look at it, from the professionalism of the office staff, to the repair guy, to the crew that replaced my system - they are hands down the best in the AV.
I recently had a job walk with this company and was so impressed with their professionalism and knowledge. Cody, the technician that came to the property, answered all my questions, thoroughly explained things, and gave me his recommendations without trying to up sale me. I wouldnt hesitate to use Econo-Heating and Air. Plus, they are local which is important to me.
Communication was excellent. Technician showed up when he said he would and knew what he was talking about. I would definitely recommend them
They replaced my HVAC system that had completely broken down. The job was done in a few days once we knew what was needed. Richard Gomez was amazing. An asset to the company. Very knowledgeable & patient in making clear all that was involved. No pressure just said what was needed. I have known owner for years. Did not mention this fact at first & was so happy to see their excellent values have been carried over in their business & can be felt in their employees way of dealing with you. Very happy with my experience.
We have used Econo West not only on our AC installation and service but also on their plumbing services. They are great to work with on scheduling and are always on time when they are scheduled. Everything is always brought up front by their technicians and very professional.
Absolutely great service. The service guy, Richie, was super friendly and gave me a good explanation of what was wrong with the old heater and explained everything we would get with the new heater. The installer, Donald, was also friendly, and had no problem with me asking questions about certain things. He and I went through the check list of what the proposal said would be done and everything was done as promised. Speaking on service related to time, Richie came to the house and after we had an understanding of the old heaters issues, he sent the proposal while we were talking, I agreed to the proposal and then they scheduled the appointment to fit a time good for me. I am a old school Palmdale High class of 83 graduate and Econo West has been around for a very long time, based on my review, you understand why. Thanks Econo West for the great service.
Excellent customer service. The technician Cody was very professional and trustworthy. Im a retired military veteran who would definitely recommend this company to my family and others veterans.
My AC unit wasn’t cooling, since they installed the unit I contacted them for the service. When I schedule I was notified that there is a $90 fee to go out and take a look. The tech showed up a stated that the condenser went out and that it was still under warranty but there was still a few of $160 for the hourly rate to swap it out. He was there for less than 30 minutes in total to see what the problem was and to replace it. I would have hoped that they waived the $90 fee or that the hourly rate would be less. They are pretty pricey for their work, I am glad he had the part at hand and was able to get my AC up and running.
Ive used Econo West for the last couple of years for my home and friends homes and they have always provided excellent service on both heating and air conditioning systems. Ive appreciated that a human answers my phone calls and that they always have been able to get me a great response time. I highly recommend Econo West Heating and Air Conditioning service!
The best ever. My air conditioning went out Thursday evening and I had a gas leak in my garage. I called Friday morning at 8AM. I talked to Brenda and she scheduled an air conditioning tech and plumber for Friday. She told me, 2 calls, 2 charges. I was so impressed that I could get service that quick. Everything was fixed and we were very happy with the service we received. Cost was very reasonable.
I had plumbing issues with two different toilets. Reuben arrived within the appt window. After assessing the situation, he provided a thorough explanation of my options. He and Gilbert finished up the job in no time. I appreciate their professionalism and responsiveness. The work is guaranteed for 90 days.
On Christmas Day, the house heater went off.Called Econo West, came the same day.Responded very quickly, job well done.Happy with the work and price.
Our heater broke in the coldest part of the winter. My first call was to Econo West because they have serviced my heaters and A/Cs for several years now and I trust them. They were able to come next day so we didnt have to live very long in a cold house. They are reasonably priced which is another reason I call them and not any local places in Tehachapi. Today they sent Wayne to my house and he had it diagnosed in about 5 minutes. He had all of the supplies on hand and had it fixed in less than an hour. He was very polite, professional and knowledgeable. Im glad I have such a great HVAC place to turn to when I need a professional quickly.
I contacted Econo West as I just felt something was off with our AC unit. I called on a Wednesday and they answered very quickly. I spoke to the person who answered (name escapes me) and he was very helpful.I let him know what the issue was and that I thought maintenance was needed. Thinking that I’d need to schedule for days if not weeks out I was told a technician could be here within hours, awesome!I also signed us up for the twice a year service maintenance. They come out in summer and winter months to check AC and then later to check the furnace.Wayne was the technician who arrived. He was right on time after I received the 15minute text letting me know that he was on his way.Once here he started all his diagnostic tests. He did notice the outside compressor fan was spinning in reverse and told me that was incorrect and likely the fan motor surely needed replaced after explaining it wasn’t capacitor related.Wayne then setup a quote and let me know the out the door price for the fix. No one wants to hear the price when you think it’s just a quick freon fill, but things happen. The price quoted was more than fair and I cannot complain! Wayne wrote it up and sent me an electronic PDF of the quote etc which I signed electronically.Wayne stated he could have the part first thing in the morning and be back at 8am which was fine by me. Once again I got the text he was on the way and he arrived right on time. He got to work and got the new motor on in basically an hour I think, it was very quick!He then came in and checked temperature at the registers and everything was all set. I really appreciated the little bit of extra time he spent explaining the system to me and what to expect moving forward as the unit is a bit older. I really appreciated this as it won’t be a surprise moving forward when other hardware for the unit runs its course.To the Econo West Management Team, Wayne is top notch. Great guy and knows what he’s doing. Couldn’t have asked for a better or easier experience. You have another repeat customer and I’ll be sure to share your business with family and friends. Thanks again!
The technician who came out the very same day my husband called for service on our TRANE A/C unit, was very polite, and knowledgeable about the issue he was presented with. The solution for the A/C problem ended up being a simple-remedy, but my husband and I were so pleased the technician was able to find the problem without much trouble. We both would recommend this company.
Well i am unhappy with their service. The wall heater pilot light was not staying lit so we had no heat. When the tech came out he tried to light it but it wouldnt stay lit. He suggested that I needed a new heater. collected the fee for a service call and left.The next day I received the estimate for $3500 for a new heater. On Sunday I had a tech from another company come out he cleaned the pilot generator and another part, lit the pilot and it works great.
Our Technician Angel and his team were on time, professional, friendly, and knowledgeable. We had to have the entire outdoor unit replaced. It was expensive, but fair compared to other estimates. I appreciate Econo West and all of their hard work!
Amazing company, incredible service! Erica was great, she had someone out to me within hours! Wayne is awesome, had us up and running quickly. I would honestly rate them 10 stars but theres only 5 to mark. Couldnt be happier, highly recommend!
My wife Candis hired your company to come to the house and fix our a/c unit. Your specialist, Richard, did an excellent job. I was there while the work was being done since Candis couldn’t be here. Richard went above and beyond to make sure we were happy and educated about what he was doing. He was extremely courteous and professional. We would definitely have him do work for us again. We are very satisfied customers 😊
The guy explained clearly and in detail the problems and solutions t o my air conditioning problem and answered all my questions and concerns, then allowed me to make a decision as to how to proceed. My ac is now working properly.Diane Ruszczyk, Lancaster CA
Dave & his team were amazing. The AC installation was amazing, but this review is specifically for Daves work ethic and professionalism. During the heat wave (unprecedented 100F for this region), our AC started acting up - and I believe Dave and his entire team were away from Santa Barbara given the long-weekend. I assumed Dave would send someone from his team but he personally drove 100+ miles for 2hours one way to diagnose and fix the issue, and then drove back. As a business owner myself, this was extremely inspiring to see. Thank you so much Dave & team!
I can not say enough good things about my recent experience with the people sent out by Econo West to fix my air conditioner. Richard Gomez and his team, Donald and Samuel, are the best. Professional, extremely knowledgable, friendly, punctual, informative, and efficient. I am a perfectionist by nature. Mr. Gomez is cut from the same cloth. The job was completed promptly, to perfection, with quality equipment at a great price.The rating scale goes to five stars, I give them 10! They have my highest recommendation!
My air conditioner stopped working a day before I was having floors installed, great! I called that morning and they had a wonderful tech “Dan” come out by noon. He was outstanding! Knew right away what was wrong with it and even had the replacement part on the truck. Since I had duel units, I had him check the other one too. Of course it was going bad. He fixed and cleaned them both in no time flat! We even got their 2 year maintenance package too. Great service and great prices! I will alway use them for any air conditioning/ heating issues. Thank you so much for a job well done!
With the weather heating up and our AC unit having been broken by our dogs I called Econo West to have them come out and repair the unit. The office staff that handled my call were polite and professional and they were able to have a technician come to the house very quickly. Jeremy came out and looked at our equipment and told me he could fix our system but explained that it was very old and inefficient. He also informed me that replacement equipment would be much more efficient and less costly to operate. He was not pushy, just informative. We decided to have Econo West install a new system. We couldnt be more pleased. The crew they sent we extremely professional, they treated our home as theirs, protected our carpets and left the house more clean than when they arrived. The installation was quick and professional. We couldnt be more pleased and would recommend them to anyone. Thank you Econo West!
After checking reviews on multiple A/C and heating companies, I chose to go with Econo West due to positive reviews and military discount. My A/C was not working and it was found that my circuit board needed to be replaced. After receiving quote from Econo, I called multiple other A/C companies and got similar or higher quotes. They completed the work in a few hours and then have me a military discount of 10%. The work was impeccable and the Technicians were very polite.. The big reason for the 5 star review is a few weeks later the weather got really cold and I tried turning my Heater on and it wouldnt ignite. They certified my A/C system but did not check my heating system. I called and was told that they dont normally check another system when doing repairs but they agreed that sometimes a electrical issue could cause issues with the heating system. Econo West sent out 2 techs within a few days and replaced a part and labor for free and really didnt have too! Complete separate issue but still did not charge us due to the hassle. I had another heating company come check the issue before Econo came and they said it was the same part. They are honest and fair with pricing but best of all they do the RIGHT thing.
Outsranding service. My tech was Wayne a very professionsl individual. Knows his stuff. Arrived on time. Clean up after servicing. Excellent service.
The technician performed an annual checkup of my HVAC. I explained a problem with my heater and he correctly diagnosed it and provided a solution. Its been a couple of weeks now and the problem hasnt resurfaced.
Angel was our technician he was wonderful he put my worries at ease, explained the work that had to be done, provided support, suggestion and completed work in a timely manner. Definitely recommend Econo West. Angel you were great, we will definitely keep you in our phone book, and make recommendations to others in need of service.
I have utilized Econo West services for years. Im very happy with experiences that I have encountered. The repair guys are knowledgeable, friendly, courteous, and efficient. I have recommended their services to friends and will continue to utilize their services as needed.
Shame on you Econo West!!!Taking advantage of senior citizens is not cool. Still waiting on the invoice for the bill my mother paid. But we got the estimate for that new wall heater. Guess what it didn’t need to be replaced got it repaired by just cleaning the gas valve and less than $200 no thanks to you!!!
Econowest is all about customer service. I called for help with my a/c and they had someone out the next day (Hi Dave!). Got it going. (Was my fault. Gotta change those filters!). Wonderful company. Can’t go wrong with them.
On time, fast and efficient. Would totally recommend Econo West Heating and Cooling. They are very professional and friendly. Our technicians were as awesome as when they installed our new system. Thank you so much.
I recommend this business because they are professionals who go beyond the job scope and get the job done as quickly as possible.
I was extremely happy of how quickly they technician came to my house to service my system. They essentially looked at both of my units (upstairs and downstairs have their own unit) and looked at the wiring and connections. They tightened the connections and explained how they were loose and could cause higher energy consumption. Besides that they provided me a filter for one of my vents and then checked the voltage and temperature of one of the vents downstairs and upstairs. I did feel that they should have checked the ducts and the furnace, although clearly I shouldn’t be using the heater in the summer in the desert, nonetheless, I did pay for the 2nd visit before the winter and assume they will check it at that time. Overall, they were fast and assured me that the system was running well. I was being quoted $185 just for the technician to come to my house from Affordable Air vs. the $65 that Econo would have charged me if they didn’t service my system. Each unit was $100 to service, but went down to $75 per unit with the 2 services I ended up getting that would have them come out to check the furnace before the winter. Dan was very knowledgeable and gave me the answers to all my questions!
Econo-West was very professional and straight forward. I would highly recommend Econo- West!
These guys are always the best. For 20 years we have been using Econo West for all our heating and AC needs. Their team of service techs are very professional and friendly to work with.Our AC died when the temperature was over 110. Econo West came out at the time they said they would and evaluated our system. We were given several options and decided a new unit was the best way to go. They came back with four additional techs and replaced the complete unit in a couple of hours!
My air conditioner doesn’t cool down the house, I had made a phone call today and got service done this afternoon. Now the house started to cooling down. Stefan very helpful and professional on the phone. Danny and one other technician very professional.Reasonable prices, Will definitely recommend Econo West Inc.
We hired Econo West to fix our A/C that stopped blowing cold air. Great customer service and the tech was awesome. Well be hiring them again if something else is an issue. Very pleased with the service we received.
WOW! Absolutely outstanding customer service from initial contact with the office right through the entire scope of the project. We had a very old heat pump system that was badly in need of complete replacement. Cannot say enough good things about working with Ethan. He explained the entire process, understood and worked with us very closely on every step, he and his crew showed up on time each day and worked...I mean WORKED...on the removal and installation of a very complicated system. The project came through on time and way within budget and the system is working perfectly. It is with no hesitation that I recommend Econo West if you are looking for a competent, professional organization to get the job done right. Did I mention we are happy?
Im so pleased with our experience with this company! Our service technician Geoff Gutierrez was polite and professional. He had our air conditioning unit up and running in no time. From the time we called for service to fully functioning air conditioning was just a matter of a few hours. So happy with the service, I would definitely call them again. Thank you :)
The unit wouldnt start - they came out figured out the issue. they had to get a part and had it all working great within 24 hrs. Professional and great service
I called Econo this afternoon to check maintenance on my AC Unit and the lady was really nice she told me they would send someone out in between 12-2pm and Dan and another gentleman (I forgot his name) showed up right away! They were very nice and explained everything they would be doing! I will definitely use them again!
My compressor stop working, the technician sent out diagnosed the problem in just a few minutes. The repair price was reasonable, and was completed in a timely manner. I was informed about looming A/C problems and will call Econo West for those needs..thank you for getting my A/C working again so quickly.😁
The Econo West team worked at my house this past year installing a new high efficient HVAC system. The team was always professional and most of all, committed that the job was done to my satisfaction. My June 2017 electric bill was $90 less than my June 2016 bill and the outside temperature for June 2017 was a lot hotter than June 2016.Happy customer!
Bit pricey rates compared to others in the area. Work has been solid. No complaints reliable repairs everytime never had to call them back to fix the same issues with a older unit.
We have used Econo-West for several years and are very happy with both the work and the price. Each time we have had a plumbing problem, Econo-West has promptly fixed the problem. We will continue to use their service and recommend the firm. William Moore
Gilbert came out to repair an issue I was having on me water heater. He was very professional and courteous. I was very impressed with his service. The staff of Econo West have all been very accommodating and kind! Thank you all.
Richard and his team where available at my place in Palmdale, a new heater was recommended as the old own was faulty, in couple of days it was installed and runs perfectly... Thanks so much Econo West. God bless you Richard.
We hire Econo West twice every year to keep out Heating / AC unit maintained and working well. They do an excellent job. We would highly reccomend Econo West
Econo West provides the most thorough maintenance on your heating and AC equipment. They provide you with a good explanation of all that they have performed on your equipment. The 4 stars instead of 5 is due to the fact that I have yet to have them arrive within the allotted time frame (e.g. 8am to 12 noon} I always get a call after noon advising me that they are running late and they will be there shortly. My whole morning has been wasted waiting for their scheduled appointment.
An excellent team of professionals. They were our second choice when our first choice turned up looked at the heater didn’t test anything at all and said oh it’s shot you’ll need a new one $5000. We can have it here tomorrow. Something just didn’t sound right so we called Econo West who reviews before they came out within two hours ran test on the system and discovered that it was a blower motor and a fuse. Could not be happier with these people. Wonderful to finally meet honest, individuals and business not just to make money but they treat their customers right.
Econo West continues to provide top-notch service to our business.The techs that come to our park are knowledgeable and professional.Especially Dan, who adjusted his schedule to accommodate an emergencycentral heater installation...We appreciate Econo Wests care of our needs!
With any heating, cooling, or plumbing problems that I have I call Econo West as I have done for more than 20 years. Theyre professional and value for money. Ive discovered over the years that especially where water is concerned a do it yourself job can cost more than paying a reputable plumber. My house is 28 years old and Ive called them out twice this year. I trust them and dont even bother to get a second opinion or estimate.
I contacted them for some basic repairs. Gilbert arrived and I told him I might have a leak in my AC. He looked at it, laughed and said “you probably do” then walked out of the house. Prior to booking the appt, the dispatcher informed me that Gilbert recently realized the value of customer service and has started to treat his customer well. I took a day off work for Gilbert to repair or replace my toilet. He did not show up. He did not inform me he couldn’t make it. When I called Econo, they said he was on an emergency call in the valley and wouldn’t be available all day. That was a weird excuse to use, but I guess that was the best she could make up at the time.
They came out, serviced our heater and changed the filter. The employees are very nice and knowledgeable.
Excellent and professional service. Knowledgeable and courteous technician.
Their dispatch phone customer service, very rude and threatened me. I called company to advise concern about their employee- no response.So, I called THEM for service and Angel and another service man who came out to my home for initial inspection were very professional. After inspection, I advised would forward information to see if property manager would use there service to finish work. The next day I got a call from a female (with a high pith voice - who would not disclose her name) and wanted to know if I would give personal info about property to complete order. I advised, No, and that we would not be going with company (she never even asked if I was going to use service, but told me we were). This female dispatcher then- changed up - She demanded owner information and when I advised I would not be giving her anything- she advised she had ways of finding out information and could get anyway and hung up.I CALLED this company for assistance and in the end I received rude, demanding, and threatening service. I will NEVER use or RECOMMEND!!!This company needs to understand that when service is not wanted they need to take the humble route and not threat customers.
We had Econo West come out to check on our ac unit, it was blowing warm air. I called late in the afternoon on a Thursday and they came out Friday morning. The young man helping us was Cody, he was very knowledgeable and kind. He told us everything that was going on with ac and that they could fix it. We have been in this house for 25 years and never replaced anything. After asking questions which Cody answered, we decided to go with a whole new unit. They came out on Saturday and did the installation, the boys worked really hard in 105 degrees and got it up and running. I have learned that when you work with a company like Econ West there reputation means a lot. They have been in business for 30 years. They will be the company that I use for plumbing and AC from here forward.Thank You Cody for being such an honorable person.Sincerely, Lise Freeman
Needed to replace 30 year old furnace. The office staff are kind and courteous. There was follow up phone calls prior to and after the installation of my new furnace. The technicians very professional. I am now a very warm and happy customer. Thank you guys!
These guys are the real deal, my guy Ruben stay and answer all my questions, and it’s not just him it’s all of them. So well trained, very knowledgeable of the job. And gives you the whole scoop before you agree on the work. Love it. EW/Ph&C.
I called because our AC went down. Richard showed up the first appt, He was pleasant, professional, on time explained everything. He had to climb in the attic to get to the Ac unit and came out with an answer.. fix the Ac and thermostat. Unfortunately it was the weekend, so we had to wait for monday to come. Donald was prompt and showed up Monday morning he fixed the Ac and thermostat. He was knowledgeable and professional.. Richard then showed up the evening per my request to check into the outside unit to replace the freon. The AC worked beautifully !! Kept the home cool thru the night. Thank you Richard and Donald for everything . We would recommend you to anyone who needs fixing. Richard and Donald are efficient to get the job done right the first time. The company stands behind its product whatever it may be with fair reasonable prices. They only will fix what is needed and unlike other companies will not over charge you and do extra that doesnt need to be fixed. Ill be calling you in the future..thank you for your help you were excellent!!!!
Our 20 year old A/C unit died. We received several bids, and Dave at ECONO WEST not only beat the other quotes, he provided better equipment with a longer warranty. His crew with Angel in the lead was nothing short of spectacular. They were on time, efficient, neat and professional in every aspect. We could not be happier. Go with ECONO WEST, you will not regret it.
I’m new to the area and it’s amazing to be able to find people on the first try that get the work done right the first time. Very knowledgeable and informative. Thank you for you work. I used the plumbing service and am very satisfied.
Angel and his partner were definitely Pros. They both listen to my heating problem and answerd any questions and concerns, they did a great job
I have been having my HVAC serviced by Econo for the past 3 years and I have to admit I can honestly trust their work. Staff is always pleasent and very informative and friendly. And as for the pricing very fair for the quality of work . I will continue to do business with Econo I recommend them to everyone
Richard has been a blessing. Thank you so much
David from Econo helped me get the new ducting and vents installed. Due to being so booked he recommended someone else to help get The A/C and Heating unit working properly. Thank you David very much appreciated.
Thank you, Econo West! My new AC system for my house is working great! We have been working with a swamp cooler for 20-plus years here in the Antelope Valley since our home air conditioning needed repairs and we held off until now. I had three quotes for a new system, and when Richard engineered and quoted me a system with new ducting, I knew this was the person I wanted to install my system. He was talking my language after the research I did for what’s new. He is passionate about air conditioning. Credit goes to Donald too. He was working hard on getting the system and ducting installed on time, and the work was also neat. You are highly recommended with me. Thanks again, Econo West, Richard (Boss man), Donald, and Jeanne!
Richard Gomez at Econo West came out and was immediately able to identify the problem with my AC . He had it up and running in no time . Quick and Efficient at a great price .Thank you Econo West for your honesty and reliability
No Complaint really. The service provided was quick and timely. Ruben and Erin are very polite over the phone and was patient with me in regards to the replacement of the swamp cooler. I would definitely contact them again.
Technician came and promised to send a list of things that were not to code on my hvac system in addition to a quote to fix a duct (the whole reason I called).Charged me $65 to come out and then never sent me a quote to fix anything even after two follow up phone calls/emails. Waste of money and my duct is still disconnected.
Tech Cody was on time, pleasant and quick. We have cool air from our AC now.He explained the problem and what was done to fix it. Thanks.
Everything was good. Glad my A.C is working because its way to for anyone to go without A.C Thanks for all your services. Econo West Heating, Air,& Plumbing Services #1
We had a problem with our system in the middle of the heat wave and they were able to come out almost right away and fix the problem. Thankfully it turned out to be minor. They were very good and through!!
Wayne is always spot on with maintenance checks. He is detailed on the service being performed and any recommendations.
I am very pleased with the service that econo West and their technician Richard Gomez provided.Richard is very knowledgeable in his profession he is an honest and hard working man.I will definitely keep recommending them to my friends and family. Thank you Econo.
Jimmy worked on my heating and air conditioning unit, diagnostics were completed in a timely and very professional manner. Parts where ordered and the instillation was completed fast and efficiently. The price was reasonable and I would not hesitate to refer him to friends or work on my unit in the future.ECONO WEST receives my thanks and an A++++Ken AmesPalmdale, Ca.
Very professional and trustworthy. Will use them for all of my HVAC needs!!
Your technician Wayne Adams is excellent at his vocation with Econo West. He was courteous, professional and efficient. Thanks again Wayne.
Ty to Dave and his team at Econo West for bringing us cool air during this heat storm yesterday at 108 degrees. Angel got out there in this heat to make sure we could be cool while inside our home. Ty Angel and ty Dave. Sincerely: Jeremy Clarks mom Theresa
Very Knowledgeable Acquired a 85 cubicFoot freezerI was told it had a bad compressor But after a quick checking And a new run capacitor Running just fine now Thanks man and Ill definitely call you again next time
I have very much appreciated the calls, texts and follow up regarding the service. Ive used them for a couple of years now and can recommend them.
Justin arrived when he said he would and got right to work. My air conditioner was not cooling. He found that it needed freon which he added and then cleaned the inside of the unit with a hose. I was very pleased with the service.
The technician came out on a blazing hot Saturday and offered the lowest cost options available. I didnt know that anyone still operated this way. Econo West sure does! I will use them exclusively.
Very professional ; my tech was able to diagnose my issue fast , and came up with a synapsis for repair quickly and even managed to save me a lot of money on the repairs. I was presently surprised . They were On time , trustworthy and knowledgable . .
Theyve been handling all of my properties for many years with a very reasonable price and great work, This is the best AC company in the yellow Valley.
Wayne with Econo West was excellent HVAC technician, finding fixing the problem.
As a local realtor I had an occasion...where an out of area AC company told my clients, their whole AC system needed replacement to the tune of $13,000. . I contacted Econowest. They came out and inspected the system. All it needed was the Freon recharged. It was about a $309 repair.
The staff was knowledgeable and friendly. :)
Everyone was very professional from the beginning; starting with Gail for scheduling and Mike for a quote. The job was done exactly on schedule and efficiently without any problems. Thank you so much!!
Everyone at Econo are super professional and extremely nice. Definitely recommend them.
Air conditioning went out. I called my warranty, and they did not help. After calling around, their company came to my rescue and got my ac working. I am so appreciative. Thank you.
We were expecting to pay up to $500 services were $65..Thx for your honesty Cody. We did sign up for their maintenance program.
I have always used them for our office and our home. Great service, honest and great quality of work and so kind. I would highly recommend them.
I have used Econo West for my business and home for years! They are the best! I would definitely recommend them.
They came in and got the job done quickly and efficiently. I am very satisfied with the service provided. The gentleman that came out was professional and courteous. I would definitely recommend them.
Great service, did a great job cleaning and checking everything out that could go wrong with my unit. Good pricing also.
Wayne was efficient and very knowledgeable explaining what he was doing and the importance of maintenance and replacing a couple key components. Besides his professionalism he was very pleasant!
Very prompt service and knowledgeable employees. Helped answer questions and a great company to work with.
I called because my heater was acting up and Wayne gave me a call 30 mins before he came just like they said they would and he was very nice and honest. Got the job done and was out in a timely manner great service thank you!
Our Technician Richard is awesome. He is very knowledgeable and gives good advice. I like that he explain to my husband and I the service he provides step by step. Thank you Richard, we appreciate your service.
Very helpful service from technician Richard Gomez. He rebuilt my blind brothers unit and checked back in a couple times to make sure he had it working.
Workers did a great job and left the area clean upon completion. I would recommend Econo West for plumbing services.
Recently I move A/C unit one place to another.They did wonderful job specially Mr John is nice person. Excellent professional work done.Thanks econo west.
WAYNE WAS KNOWLEDGEABLE, FRIENDLY AND GAVE GOOD TIPS ON CARING FOR MY AIR-CONDITION UNIT. HAVE USED ECONO WEST FOR YEARS AND HAVE ALWAYS BEEN SATISFIED AND COMFORTABLE WITH THEM IN MY HOME AND THE SERVICE PROVIDED.
They were great. Friendly too. They were quick to fix the issue. With 12 hrs of me calling!
Ive been using Econo West for years for our AC and Heat. Great company, always a prompt response. Competitive pricing.
I had some plumbing services done. No complaints and will refer to this company in the future due to great service all around. Thank you!
Thank you so much for your service highly highly appreciated love you guys..You all are great!! I called they showed up and got right to work with the service very quickly..
Both men were very professional,. And completed the work in no time. Great work! Thank you Econ west.
Installed new blower motor in attic. Air conditioning turning off (due to overheating of blower auto stop) Wayne did great job! Thanks
Great service, went out if his way to help us
Guy came to my house to evaluate a duct flow problem but when he showed up he said if its too hot i am not going to look at your problem. I thought to myself, why are you an AC guy? He only stuck his head in to look and then broke the door for the crawl space, left a mess on the floor.
Outstanding!Professional, polite & extremely knowledgeable personnel. All ways happy with the service that they provide.
I went there and i was walking around asking for help. I hear a lady talking and asking me what i want. I was still looking for this lady finally i went to the back i guess the lunch room were she was sitting with bad attitute and ask me want i want so i told her if they sell parts for water heaters and she said i should not... and start playing with the phone.. no manners, no customer service skills. First and last time
I was very happy with the service person that came out. In my opinion he was very honest and could be relied upon.
Econo West heating and air installed a brand new heating and air conditioning system in my home They were upfront & honest Got a great price Juan Ramirez Was the installer did an absolutely phenomenal job All done in one day By looking youd never know they were there clean and professional I would recommend this company to everyone Call them 1st
Very courteous and fast service. Gilbert and Sean were highly professional. Would recommend and I will definitely use them again.
Cody and is crew were amazing, professional clean and explain me the job need and my unit, they dispatch was easy to talk to thanks guys!!!
Great job! Install went well and on time! Highly recommend Econo west!
Technician Cody was prompt, courteous, and accommodating. Will definitely recommend.
We had a miscommunication between our original technician and us that immediately was resolved by the owner himself. The owner is very hands on and took care of everything . We are very satisfied and will continue to use Econowest . Technicians are very friendly and nice. You receive fast appointment availability. The fact the owner is hands on with the company and employees and customers says a lot about what a great company they are
First of all, I want to thank God for putting econo west heatin & aier SB in my path. They have excellent service, competitive prices. I am satisfied with their kindness and professionalism. I definitely recommend them....
Excellent service all around. I sent an email request this morning for a free estimate on a furnace replacement. Received a phone call from Erika who was so courteous and sent a technician out right away. Richard showed up and with great enthusiasm. He was full of knowledge. He made me feel at easy especially when they could do same day service replacement. He then called in another technician Donald who brought the new furnace and replaced it. My home is nice and warm because of Econo West fast and reliable service team. Thank you so much!
Professional service
I have been using Econo West for over 5 plus yrs now.The customer service is outstanding and the prices are pocket book friendly.
Well we didnt find any active problem, heating works intermittent, but the guy was fast, knowledgable, and offered many options..I would call them again and probably will in the near future.
Econo West is great. Danny & Gilbert are always on time, quick and efficient. I will always call them!
Just excellent service by the technician
Technician was very knowledgeable and efficient. He knew exactly how to repair our air conditioner.
Shame on you! What a horrible company. You tried to scam us for over a thousand dollars! For a problem that only costed 26! You should be ashamed. Scamming people like this! Absolutely horrible
Always on time, friendly and professional. I appreciate having the same technician provided for service calls.
They were fast and efficient. They were polite and did not try to sell me something I did not need. The work was done in a timely manner. They were great.
Cody was excellent, and the customer service was awesome
Econo West is the best Wayne and Justin did a great job installing my heater
Absolutely recommend Econo West, my heater stopped working Christmas Eve. Long story short, I tried to do it myself. The issue was beyond my capabilities.Now its New Years Eve and time for the professionals. Cody was able to come by that night when no other company could come by for at least 2 days!Cody was able to get us up and running in no time. He diagnosed, identified, and explained everything needed to be done and what was causing the issue.I really appreciate it professionalism. This goes a long way for me and creates a relationship between customer and servicer.
Cody is a great technician! He installed our heating/air conditioning unit last year, and did an excellent job!! He is so friendly, and personable, and always answers all my questions completely. I will continue to deal with Econo West Heating Air & Plumbing, and I have recommended them to family, and friends.
I’m glad to see people now a days still stand behind their word and craftsmanship. They install the water heater in my house a couple years ago and when I had an issue David and his crew was there to help me out. Satisfied customer
Great customer service. Very helpful. Affordable. Highly recommend
Richard was great! Very imformative and professional. Arrived same day I called. Highly recommended.
Richard was so knowledgeable and very personable. Great experience!
Richard was very knowledgeable and pleasant to work with.
Econo West replaced my furnace. Extremely experienced, and at a good price. Left my garage cleaner than when they came in. Re-did the insulation and even gave us a new thermostat. Angel and his guy knew what they were doing, went right to work, took no breaks and were done fast. Most professional business Ive used in the last 5+ years. Very satisfied.
Very professional, well mannered, explained everything. I would recommend these gentlemen anytime. If I have another problem I will be calling!!R/P.O.
Whenever I call,they prompt and courteous with on their service. I have recommended them to other people and will do so in the future. Thanx econo west
Did a great time, took their time, got the job done. I will do business again with Econo.
Richrd Gomez from Econo West did a great job today on my heater. Thx for the quick response and highly professional work!!!
Prompt and professional.
My 94 year old mother was happy to have her furnace replace. Straight forward service plan. No hidden cost. On time, clean and friendly.
Very good customer service. Technician knowledgeable and courtious
Econo West is always friendly and the service tech is great! He is knowledgeable, nice and has always taken care of our issues. Weve been using Econo West for years!
Econo West is the company I go to for HVAC and plumbing services. They are responsive when I have a project or a problem. Their prices are reasonable, and their work is good quality. When they installed my heat pump, they had to get creative to fit it into the space available.
The technician was extremely knowledgeable and very easy to talk to.....very respectful and helpful....took care of our issue in record time!
I had made an appointment on a Monday for the following Wednesday 8-12 time frame waited 4 hrsOnly to have a no call no show situation,don’t bother with these guys !!!
I had a service call with Econo West Inc. on my heater, and Geoff came next day to do the service, right on schedule, but that’s only one small part of their business that I want to talk about.He (Geoff) was professional, knows exactly what he was doing, he is friendly, polite and honest with the pricing too. My first service was done about 12 months ago, unfortunately the part that he installed broke down (as all mechanical parts do). I was lazy and owe him a good review from last service, but this time I can’t wait.Again, Geoff show up on time, inspect the problem, order the replacement part (this time a different brand – this means he pays attention to small detail). He came back a couple days later and completed the work, then charge me nothing, I mean zero! He said it’s still under warranty, so there’s no charge, not even the labor, did I hear it wrong or am I dreaming? And the best thing is, I found out Econo West also service AC and plumbing as well (we have at least 6 others jobs from other ‘guys’ in the past, and all were not happy at all).We’ve been living in Palmdale since 1989, knowing stuff around the house are aging, but we know we’ve found the best service people in AV that we can trust. I would give Econo West a 10 starts if I can, since I own them a good review from last service; thank you Econo West, and thank you Geoff!A complete satisfy customer: Wayne – Palmdale 12/28/2018November 2023/July 2024:Two more services called and the jobs were well done! We have found the best AC/heating service shop in Antelope Valley, the technician Frank is so knowledgeable and professional, jobs were done on a timely manner, he was detailed and oriented, living in Palmdale gets very hot and cold, can’t live without AC and heating, and we can’t live without Econo West, thank you so very much!A satisfied customerWayne
Outstanding from start to finish. I highly recommend Econo West Heating, Air & Plumbing.
Cody and office Staff was fantastic
Richard was very thorough and courteous and explained what they did. New furnace installation and evaporator in one day.
My rooftop heating and air were old 45 years and failed within 6 months of each other. Econo West replaced it for a lower price than all I checked. They craned it to my roof without a hitch from a long distance. It was fully installed in 3 hours. We have been having an extended heat wave and suddenly the unit did not work. I called late on that day and the polite and safe technician was out by 9am the next day, The unit was fine, it just threw a safety switch, which was reset for free. Unknown reason, but I know when anything happens Econo will be there quick and cheap.
The tech Frank was very knowledgeable, friendly, and beyond helpful. He right away changed the part and had the air conditioner working in no time. They gave me a time of arrival and they actually called me before the time scheduled which I was happy about because it was getting very hot and the air conditioner was out all night. I would definitely recommend them.
Happy with service. Love that this company does follow up calls to customers. You dont find great service like that common!
We like our maintenance provider Wayne. He has been very helpful.
Have used Econo for quite a long time. Always Professional, cost for service is fair compared to others. Very responsive, they came same day I called, fixed the problem quickly, their company representative Wayne is knowledgeable and professional. A/C working great.
Wayne and Ken did a great job explaining and fixing problem. Outstanding response and customer service.
The guy was on time he did his work fast and the price was much cheaper than expected! Definitely recommend!
I had Jeff and Wayne service my forced air heater and they did an excellent job
On 4/6/21 I purchased an air conditioner/heating unit from EconoWest I have a 12 year warranty on the unit , a 1 year labor warranty, and a 3 year maintenance (check unit for Spring and Autunm). I tried to turn on heat and it failed to operate. I called Econo asking if they could look at the unit for autumn. They said they no longer serviced my area and there would be a $189.00 travel charge if they came out. I asked about the 3 year maintenance checks and was told I only have a 2 year maintenance coverage. I feel they should honor their agreement with maintenance visits or compensate me the cost of having another company provide this service.
I have used Econo West for all of my air conditioning needs ever since they opened, They are the best in the Antelope Valley is all I can say. I was having issues with my air conditioner right before this heat wave hit the area, so I contacted the owner Dave Kerr. He forwarded me to Richard, who put me on the schedule for the very next day. Jesus and his partner arrived on time and fixed the problem right away. They even took the time to service my other air conditioner while they were there to make sure it was ready to go as wellFrom start to finish, everyone was professional, friendly, and helpful. They answered all of my questions. Nothing but the best quality from them and they stand by their work.I would recommend Econo West to anyone who has any problems, with their air conditioning or heating units you can’t go wrong with an Antelope Valley’s best!!
Angel and his assistant were professional, polite and effective. They arrived on time and obtained clarification of the problem, as I understood it. They began their inspection of the AC equipment and they discussed their trouble-shooting objectives throughout the process. They explained the different resolution-options and suggested steps that could be taken to correct the issue. They were knowlegeable of current and potential problem areas and provided a sense of confidence in the final resolution selected and applied.
Econo West installed our mini split system in 2020. Their service was very good and the installation works very well. They have also maintained the system since installation. The technicians that performed the work answered all my questions, and were very helpful. I will use Econo West next time I need HVAC work.
Wayne did a good job got everything fixed and were very satisfied.
Cody came out and reinstalled the furnace door that the house inspector removed and reinstalled incorrectly. It took him no time to do this. Very nice experience. Have been using Econo West since 2015 and have always been satisfied. Very good company and very good customer service.
I highly recommend Econo-West. I have used this company to repair my HVAC since 2004 and never been disappointed. Last month, after 27 years my AC gave up (noise, vibration, burned-out fuses and the last, coil pan leaking) so I decided to replace the entire HVAC system. Before I called Econo-West, I did a comprehensive research about HVAC units: brands, size, components, materials, time and costs of labor and materials. I also learned that most of the failures are due to the poor quality of the installation and maintenance. Based on this, I opted for quality and affordable system rather than a high end HVAC two stage system; while they are more efficient, they are more likely to fail because of the complex process to save more energy. Yes, it could save some money on energy bills, but it would take up to 10 years to recover the initial investment. When I called Econo-West, they scheduled Dan, a very experienced technician, to revise my unit. In my research, I learned that some AC technician are like car salesman; contrary to this, Dan never pushed into buying a new unit, instead, he tried to repair the old one, but this task proved to be difficult due to the difficulty of finding parts for a three decade AC. While he was still looking for the parts, I called him back asking for an estimate for a new HVAC. In a very professional way he showed me a few options: brand, price, size and reliability. He recommended a 5 ton,14 SEER, Day and Night HVAC unit, explaining that his company installed many unit and had no issues. Again, without being coercive, he left the estimate for me to review it and to think about it; he even suggested to shop around. In my research I did not find too many good reviews about this brand, but some HVAC professionals agreed that these units are very solid and reliable if the systems are installed professionally. I also learned that the company, United Technologies, which owns Carrier, also owns Day and night. A few days later, I had my AC and furnace installed by Dan. The installation took one and a half days because a problem was found in the Attic. Today after a few days the system is running quiet without problems. His estimate was on the average range, but my decision was made on the quality of the installation and the maintenance of the system. Im sure Econo-West will keep my system running for many years, as they honestly did with my old unit. Ill post more updates of the HVAC performance after the winter and summer seasons or sooner if I find any issues with my unit.
Richard and his team were knowledgeable, quick, clean, and professional. Econo West was our third proposal and turned out to be the best to fit our expected budget for same work as our first two proposals and quality equipment. We accepted their proposal on a Sunday afternoon and they were ready to start the next morning on Monday. They installed a completely new HVAC system, and a larger return and smart thermostat. Our 30 year old original system was barely functioning and terribly inefficient. Our AC hasn’t worked in 5 years and when it did, hardly made a difference in summer. I’m sure the others we received proposals from are fine contractors and do good work but Richard from Econo West didn’t hard sell a system or work we didn’t need and came in just under our budget number, which was not disclosed to any of the three contractors.
The service provided by Angel was outstanding. He let me know when he was on his way. He was thorough and explained everything he was doing throughout the process.He cleaned the entire unit, including the outside of the panels.He was very nice, professional and personable.I haven’t used any other HVAC company in 35 years. I have recommended and will continue to recommend Econo West every chance I get!
Wayne came and quickly fixed the problem. Im very happy with his services
I called a few companies for service and Econo West was the only one who was professional enough to return my call right away. Their specialist Angel was on time, very honest and professional. I will highly recommend them.
The nice gentleman from Econo West came out an inspected and verified that it needed to be replaced
This was the best experience I ever had with an HVAC company. Richard was so knowledgeable and helpful. I wish it I could give him a ten star review.
Very reliable and will do business with them again thanks