Roto-Rooter Plumbing & Water Cleanup

3115 W Olive Ave Ste 106, Burbank, CA 91505, United States
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Roto-Rooter Plumbing & Water Cleanup
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Da
Review №1

Root Rooter was a easy, fast, convenient and all around great service. I filled out a form using their online portal last night and this morning DJ Bennett was sent to my house bright and early. DJ was a very nice and helpful guy. He was in and out of my house in less than an hour and I no longer have any plumbing issues. I would highly suggest this service to anyone with plumbing problems!

Pa
Review №2

Joseph was amazing! He acted quickly and was incredibly helpful in resolving our issue with the water connection. Even with limited access, he efficiently turned on the city water so we could use it, tested everything thoroughly, and ensured the meter showed no flow after testing. The whole process was seamless, and we couldn’t be happier with his help. Saving his contact. Thank you, Joseph, for your outstanding service!

Je
Review №3

Ian did a great job - punctual, professional, kept the place clean, explained what he was doing, his assessment of the problems, what he did to resolve it, and recommendations for additional things we can do and ongoing maintenance suggestions. No complaints! Did a great job fast and got me back on my schedule! Thank you!

Le
Review №4

Dexter’s service was great! He showed up in a timely manner, was friendly and professional. I felt confident in his expertise as he worked and completed the job quickly and efficiently. He cleaned up after himself and answered a lot of plumbing questions that had as well. Thanks Dexter!

Ch
Review №5

I had a leak and called roto rooter for service. Oscar was very transparent, professional, patient and resolved the issue. 10/10 service, friendly, and reliable.

Ga
Review №6

Our service technician, Jose Adam Perez, could not have been nicer...or more professional! Jose cleared up our 98-year-old houses clogged bathroom sink drain, which took a good amount of his wisdom and experience to solve without knocking down any of our walls and costing us thousands of dollars.We are very grateful for Joses expertise and delightful personality. He is definitely a phenomenal ambassador for the Roto-Rooter brand.Sincerely,Gary & Judy FishmanSherman Oaks, CA

M
Review №7

Joseph was my technician and he was very knowledgeable, helpful and professional.He got the job done quickly and efficiently.If you call Roto-Rooter for plumbing ask for Joseph, I highly recommend him.

An
Review №8

Ian and Carlos did a mini jet for my clogged kitchen line. They are very professional and made sure everything is clear and they ran tests on the line to make sure nothing else is clogged. Really appreciate the service and highly recommend.

ar
Review №9

Joseph from RotoRooter did an excellent job reinstalling my water heater. He even noted improperly taped segments and identified other areas of concern. Very detailed and thoughtful work!

Ge
Review №10

They did an excellent job. Came within an hour of making the service call, and everything was fixed to my satisfaction. Appreciate the great job on a Sunday afternoon!

Yo
Review №11

Ian Cabal came quickly and was clear and certain where the issue was. He handled the job extremely well. He also cleaned after he was done. Thank you Ian and Roto-Rooter.

Mi
Review №12

We had our sewer back up into our shower on a Saturday night and had to call Roto-Rooter out on a Sunday. DJ was there in less than an hour, had to crawl into a tight space but got it cleared fast. We got a camera scheduled to investigate what my husband suspects may be roots infiltrating. DJ was a true professional in every sense of the word, pointed out some issues we should take care of in the future and was just an all around awesome guy. We will be return customers because of service like that. Thanks DJ and Roto-Rooter!

El
Review №13

Jeff came by today and did a free water analysis and was so informative!!! I would highly recommend them if you have any water quality issues. They may be installing a reverse osmosis system in my near future!

Ge
Review №14

Joseph Vega from Roto Rooter was amazing very professional & reassuring in resolving my plumbing issue quickly.I was very pleased with his efficiency & professionalism.

Jo
Review №15

Dexter arrived within 45 minutes of calling Roto-Rooter and quickly fixed the problem to my complete satisfaction. He was very professional and knowledgeable and easy to work with. Thank you, Dexter!

Ra
Review №16

Oscar and Alex were amazing!!! I will definitely use their services again. Thank you!

LC
Review №17

The service technician, Dexter Walker, that was dispatched for our plumbing issue was very knowledgeable, thorough and efficient in his services. Mr. Dexter is our Superhero for today. Give this man a promotion and raise. Thank you Dexter!

Jo
Review №18

The service was prompt and good. The technician was friendly and polite. However, the price charged me was very excessive for the work done and the time spent here. All he did to unclog my kitchen sink was close the drains on both sides of the sink then fill the right side with water then he opened the drain on the right side sink and let the water pressure break up the clog. It took about maybe 10 minutes of time to fix the problem. Then filled out the bill and told me it would be $176 and change. My plumbers charge for that is $49. The only reason I used to rooter is because I couldnt get ahold of my plumber and it was an emergency. When my plumber returned my call the next day and I told him about the problem he said he could have walked me through it over the phone without a charge but he would only have charged a $49 service call if had to come to the house. Therefore I will never use roto-rooter again because your prices are way out of line.J.A. Mazzeo

Ch
Review №19

Ian was assigned to address the plumbing problems I had at home. He arrived on time and completed the assignment efficiently. Ian provided professional advice and recommendation for follow up. I appreciated his professionalism.

Le
Review №20

Thank you for the incredible service tonight. Dexter showed up so quickly and was extremely helpful and efficient. He was also very kind.Our sink issue was solved quickly. Thank you Dexter and Roto-Rooter!

Je
Review №21

Ian was friendly and courteous. He fixed our clogged toilet/shower drain successfully and quickly. He tried the least costly methods first. After the drain was cleared we got a diagnostic camera view of our pipes for reassurance, which was a plus. Inevitably the camera revealed some chronic piping issues that were worrisome and will be costly to fix but its better to know now than be surprised with a flooded house.

sh
Review №22

I run an Airbnb, so getting a clogged shower fixed quick was essential! Dexter not only arrived fast, but fixed the in minutes. Could not be happier with the service I got today!!

Ja
Review №23

Ian and Joseph arrived early, and got to work right away. They cleared out the clog and gave me some great advice about maintenance. Lance did an excellent job demonstrating with his camera what needed to be done. All finished and cleaned up in under two hours.

ro
Review №24

Had an issue with a few toilets at one of my facilities and lan and Zuly came and got it taken care of, very quick and professional. Five stars!!

Di
Review №25

DJ and his partner are amazing. They arrived at the beginning of the appointment window, helped us tackle multiple issues that occurred at once, and even called out another tech with a camera when he suspected there may be a deeper underlying issue (and he was correct, there was). They were all friendly and helpful and if I need a plumber in the future, my first choice will be DJ and Roto Rooter in general. Thanks so much!

an
Review №26

Very fast, friendly & efficient! They did a good job fixing our hand sink. I would recommend them to anyone who needs this service. thank you again!

Mi
Review №27

Very professional and helpful, testing many aspects of water quality and giving honest recommendations for service.

Jo
Review №28

Dexter was amazing! He showed up super fast on a Sunday and fixed our problem in a very professional manner. Use him without hesitation!

Ka
Review №29

DJ made the entire experience so easy. He was friendly and sincere. We couldn’t have asked for better service. Thank you!

Ka
Review №30

Great experience with this company. They were attentive and fixed my plumbing issues right away. Jaime and Ian were a great team duo.

So
Review №31

The best and fastest water heater installer. Reliable and honest. Gave the best discount without compromising quality of service. Oscar and Zuly installed it right away without waiting for a long time.

De
Review №32

Dexter was amazing so thankful he was sent over to fix my problem. He arrived very quickly and was very informative about the problem and what decision should be takenWas truly professional and understands his craft. He fixed my plumbing issues very quickly and EfficientlyThank you, Dexter!

Fa
Review №33

Very professional and reasonable prices! Definitely would use again. DJ is very knowledgeable and provided great customer service.

Te
Review №34

I’m so grateful for our technician Dexter. He was so informative and gave us the best guidance for our repairs. Prompt and communicative.

Ve
Review №35

Had an issue with my toliet and called Roto Rooter. The technician Ian Cabal arrived quickly and was very nice and professional. He worked quick and efficiently. He explained everything to me so I could understand what was happening. I would recommend him to anyone who has plumbing issues!!

Ja
Review №36

Had some major issues occur rather quickly and Ian was a lifesaver. professional, calm and took care of things quickly, would most definitely call him back if ever needed!!

St
Review №37

Raving Fans to both Ian Canal and Jamie Ramos these guys were amazing. Customer care to a Vietnam veteran and senior citizen They cared about us as a business owner and really explained the job and gave great service. I would recommend these great guys to any jobI had to call again for service. How can I say the customer care is outstanding Ian is a plus to your organization. IOur business and home is under his care for any service. Again thanks for your care!!

Ke
Review №38

The technician arrived in a very short amount of time. Even though it was a challenge to take the drain cap off he persisted and got the job done quickly. 5 stars. Thx!!!

Ni
Review №39

Dwayne is amazing, very communicative and professional and friendly. He identified the issue immediately and was able to fix it quickly and no delays.

Ra
Review №40

We were having a problem with the toilet backing up and water backing up into the tub. DJ Bennett and Ramiro were sent out. They were here promptly and were very friendly. They were very knowledgeable and cleared up the problem very fast. I am glad these two showed up. Thank for all your help.

Ja
Review №41

A perfect experience end to end, which is hard to come by for services like these! The dispatch was quick and easy. Jorge came and fixed our issue so quickly and was incredibly friendly. He even went out of his way to make sure everything was clean and looking great before he left. We will definitely use Roto again if we’re ever in need.

JP
Review №42

Jeff was very professional and thorough. He took the time to test my water and explain every test to me and what it meant. He explained different options for filters in the pros and cons of each. He even waited patiently for me to get home even though I was out of the house when he got here. Definitely a professional service. Thank you.

Me
Review №43

Honest nice guys who work very efficiently. Took care of my plumbing issue within a day! Dj is the best! Will be calling them again in the future and also highly recommending everyone to them.

Pi
Review №44

Roto Rooter addressed our plumbing needs well. They came quickly and were very professional. They worked with us to give us great service! Thank you very much Ian and his team!

An
Review №45

Ian was professional and a very nice guy! He got the job done fast and kept it nice and clean which was a huge plus. We appreciate the great work he did. Would highly recommend. Thanks Ian!!

Am
Review №46

No one ever enjoys having a plumbing emergency. I found myself in a jam, rounding 9 o’clock at night, and my landlord’s emergency number was useless. Needing to solve the problem of my kitchen sink backed up with icky brown sludge with the levels steady rising, I needed a plumber asap. Ian showed up quickly, worked efficiently, and was pretty funny too. He made sure i understood what was happening and why. Very much appreciated.

PA
Review №47

The job was done so well. He was kind and very professional.

Be
Review №48

The technician Ian was efficient and took the time to explain the situation. Good job!

Ty
Review №49

Dexter arrived on time and worked very hard to unclog our toilet we truly appreciate him

Da
Review №50

DJ went above and beyond. Cpuldnt have asked for better service. 10/10 if I could.

Am
Review №51

We had two separate clogs and had a bad experience with prior plumbers. Ian at Roto-Rooter was fantastic! He explained clearly what the issue might be and how we would try to fix it. After a couple hours both drains were fully cleaned! Would definitely use them again!

ti
Review №52

Ian was amazing, he was very professional and got the job done. I will definitely be calling him back if needed .

Re
Review №53

Jaime was amazing!!! One of the main pipes in our building was clogged with oil buildup. Black water was coming out of it when he was cleaning it!! He handled it like a pro with a smile on his face while. He was such a professional and extremely knowledgeable. Very grateful for Jaime and the incredible work that he did! Truly the best of the best!

Sc
Review №54

Great service today, had a backup coming up through the shower. They were able to clear it up and diagnose the problem.

Ch
Review №55

Dj was fantastic, friendly , professional. Quick with the service and explaining the process.

Ma
Review №56

Service was quick to respond and Joseph was very professional and pleasant to work with.

Ka
Review №57

All personnel were kind and efficient! The plumber who replaced the water lines to my kitchen was diligent, faced every challenge calmly, successfully and skillfully replaced the aging lines! Joseph was outstanding and very professional to the end. I will call Roto Rooter again when I have plumbing concerns!

Go
Review №58

They wanted to charge me $500 to clear my drain, and when I said that was too much, they changed to $200 but with no 6 month guarantee! That is a ridiculous price drop. I did it and the job was well done, but that seems obvious that they are overcharging people who dont question it.

Ti
Review №59

Ian was great in what he does. Thank you so much! OK

He
Review №60

The service was great! Our technician was amazing and went above and beyond to help us out.Only down fall was the time gap that we were given. A 2 hour gap, normal but right when it was about to strike at that second hour and we were gonna cancel, the tech showed up. Not the end of the world, so he still deserves 4 stars

Je
Review №61

Very prompt, professional, and friendly service! They fixed my issue within 30 minutes and had my dishwasher back up and running after a major clog. I would hire them again no question. Matthew was my technician and he was really wonderful to work with.

An
Review №62

I have to give a huge shout out to Clarissa and Ian. I suddenly had a rather urgent situation that needed immediate attention when I realized someone had put some foreign substance down a sink that doubles as the drain for a large building’s air conditioner condensation runoff pipe. We soon realized that the “mystery substance” was actually concrete (don’t even ask 🤦‍♂️) and tirelessly working side by side, these two were able to get the concrete filled drain moving again! We narrowly avoided an overflowing sink and the massive amounts of water damage that undoubtedly would have accompanied it. To top it all off, they even hooked me up with a coupon to help cut the final costs down. All of these things easily add up to a 5 star service but, when you factor in just how cool, helpful, and personable they both are, they easily deserve 6 stars…if only that was an option! Thanks again you two!!

VI
Review №63

Our technician IAN is very professional, knowledgeable and explains the job in layman’s term that client can understand. He recommends and give tips to prevent problems with drainage to recur. I highly recommend IAN. He also has a trainee with him and he is very knowledgeable in teaching his orientee. Great jon IAN!

Ry
Review №64

Ian from roto rooter was great. Fast response and very professional with everyone. Will definitely be using his services again and highly recommend

Ma
Review №65

Wonderful experience with Roto Rooter. Weve contacted twice and the guys are very respectful, clean and explain everything in a way that help us keep our house pipes in good standing.

As
Review №66

Oscar fixed our sink so quick! Thank you!!

Da
Review №67

Joe at customer service was amazing when taking my order, and was very courteous and responsive. Our tech Jaime was professional and communicated all the possible issues that may cause the issue and resolvey the issues that we had. Thank you Roto-Rooter for the great service

Da
Review №68

Jaime Ramos arrived within an hour of calling for a quote. He patiently addressed all of my concerns and was very open with his service and recommendations. He was able to rapidly diagnose the “root” of my concern and through hydro-jetting, clear out the 60 foot sewer line.

Li
Review №69

Came out first thing on thanksgiving morning and got my drain opened! Ian and Malik were professional and thoroughly explained the problem. So glad they were able to quickly take care of my problem! Thank you!

Ad
Review №70

Many thanks to Ian, Lance, Andrew and Jaimie for helping us a clear our sewer line. In just a few hours, the guys were able to assess, diagnosis and resolve the issue. Great job!!!

Re
Review №71

Oh my goodness! Ian was Godsend!! We have had plumbing issues for 13 years because of the placement of our unit in our building. Plummers usually just snake out our sink & call it a day. Ian is by far the best Plummer we have ever had!! He not only fixed our issue in our unit but went downstairs to our garage to investigate , diagnose, & fix the blockage in the main pipeline of our building. Unbelievable. No other Plummer has been genuinely curious on what the root cause is & Ian truly cared. He is beyond knowledgeable, skilled & respectful. We are just so grateful & blessed for Ian. Thank you, Ian!!!!

An
Review №72

Oscar from the start was helpful and punctual. Once he arrived to assess the problem he was polite and provided the exact analysis of the problem and fixed the issue with efficiency.

Pa
Review №73

We were at our wits end in trying to get a kitchen sink back up sorted out. Jaime and Ian were absolutely spot on in dealing with the issue, and did a very professional job with the hydro jet. Thank you guys for being so prompt, friendly and competent.

An
Review №74

Great experience - not the cheapest but very nice and thorough - got it done and even came and worked on a Sunday

el
Review №75

I called on a weekend morning and they arrived within a few hours. Noah helped reset our earthquake shutoff valve and checked to make sure all appliances were up and running again. He was lovely to work with and his help was much appreciated.

Ma
Review №76

Noah today and his team are top quality professionals with a good work ethic. We had water backup from a toilet and Noah invested 3 hours to diagnose the main problem with the overflow. Unfortunately, the landlords did not approve the repairs to be completed. However, Noah acted professional and explained to the landlords the cause of the issue and different approaches she would need to take to repair it. Once Noah packed up his gear with the team, he gave me some notes on the diagnosis so once someone does come. They would be able to fix the issue, I could not think of a better way for an individual to show great moral character. In the future, I would reccomend Noah and this company for outstanding customer service and their team of Top performers to my friends and family.

Ch
Review №77

Ian was great. Honest quick. You get what you pay for.

Em
Review №78

Noah Sarabia and Eddie helped with a plumbing issue at my office. They were professional, on time and knowledgeable about the issue going on. They were kind and patient while explaining the process of their work and the plumbing issue our office was experiencing. Would definitely recommend working with Noah and Eddie for your plumbing needs!

Kr
Review №79

It was more expensive than I thought, but DJ was great. Professional and personable and got the job done quick, even though it was a big one. It is also guaranteed for 6 months which made me feel a lot better about the price. Thank you SO much!!

Ro
Review №80

Ian was very patient, knowledgeable, and willing to answer many questions I had. He was also incredibly fast with the job. I don’t think I could have had a better experience.

El
Review №81

Simply, Jaime is the best. We needed to hydrojet out our storm drains, and Jaime put a ton of effort into ensuring that he addressed each line. Hes super responsive, communicative, and I trust his guidance. Hes a great connection for the long-term.

Mo
Review №82

Joseph V was awesome. Showed up promptly, was extraordinarily courteous to my household and family, fixed the issue right away, and gave really great advice on avoiding future issues (without pushing an upsell). Quality dude

Jo
Review №83

I received prompt and professional service from Joseph the plumber who came out to work on my house. I would definitely call these guys again!

Ru
Review №84

Jorge was very professional and friendly. I felt comfortable with his skills. I would not hesitate to ask for him the next time I call Roto-Rooter.

Ha
Review №85

Oscar was amazing, very kind and informative! Will definitely trust this company For everything loving forward!

Za
Review №86

Joseph Vega was very helpful. He is professional and knows what he’s doing. He provided great solutions and fixed the issues. I would recommend him.

Jo
Review №87

Service man was on time and very polite. The man did the work properly but we were disappointed in the lack of a guarantee, especially for the washing machine drainpipe he snaked.

Ja
Review №88

Amazing experience with Joseph! he managed to fix and install my toilet on such short notice. Very fast and simple service 🙏🏼

Co
Review №89

Absolutely amazing!!! Dexter is the best and fixed the problem ASAP! LOVE. Came so fast too!

Vi
Review №90

Great company to call. Ian and Zuly came and did a great job fixing our plumbing issue. Would recommend for anyone needing a plumber.

Ch
Review №91

Excellent and friendly service. Very professional and I highly recommend.

Fr
Review №92

Ian came out late last night to fix the main sewer issue at our house. He is very professional and explained all the issues and solutions in detai.

Sh
Review №93

Very happy that I chose Roto-Rooter to install my hot water dispenser! Work done in a timely manner and expertly executed as some parts were missing from the manufacturer. I would recommend Guillermo and his assistant very highly.

M
Review №94

Victor was awesome, he calmly & professionally answered all of my questions. Was upfront about the situation & my options. He did a clean & thorough job - I will gladly call roto rooter in the future for my plumbing needs!

Lo
Review №95

Efficient and fast. Kyle wore a shoe protector and did not leave the bathroom messy. Would highly recommend. Thank you for your service!

St
Review №96

Noah & Louis were great. Had a horrible leak (more like flood) and they got everything contained and fixed quickly, stopped the leaking and replaced new pipe and valve. thank you both! Very experienced and professional, quoted an estimate prior to starting and I appreciated the care and attention making sure everything was back in working order. Couldn’t ask for a better result.

Le
Review №97

Dexter, the technician did amazing work, he definitely saved my day! Highly recommend this company. Thank you so much!!!!

En
Review №98

Can never go wrong with Roto-Rooter Plumbing & Water.. They arrive on time, fix the issues & clean up as if nothing happened. Thanks Ian & the crew for your service.

Ni
Review №99

I had an emergency with my plumbing. Roto-Rooter responded right away. Technicians were here within the hour. Noah and Luis were very nice and professional. They explained the whole process to me and they were able to unclog my mainline. Overall great service.

El
Review №100

Needed an emergency repair at my office, it was not a simple task. First plumber could not fix nor pinpoint the issue; however, Dexter, Ian and Carlos came through and cleared out our clogged pipes. They were professional, courteous and cleaned up afterwards.

Ja
Review №101

Jaime and the team are great. So grateful they are the professionals and knowledgeable people they are. I always call a “commercial” plumber because they are the most reliable and dependable. While it costs more, they always make everything right. Thank you!

Cl
Review №102

Joseph was great! Super friendly end efficient! 10/10 recommend him.

Ro
Review №103

Matthew Funes and Greg (last name?) were both terrific! Professional, efficient, friendly and solved our problem and gave me tips on what not to put down the toilet. I will recommend your services to everyone I know.Robin Warren Siegel

Sh
Review №104

The team from Root-Rooter couldnt have been better. They were friendly, helpful, and knowledgeable. Plus, they responded immediately and finished the work quickly. Highly recommend.

fa
Review №105

Manuel was on time, friendly and eager to resolve our issue. It was pouring rain and cold and he got the job done quickly and efficiently without once complaining. He triple checked all the bathrooms and showers to make sure all was well 👍🏼I would absolutely recommend manny and roto rooter again! Thank you Manuel!

Ji
Review №106

A job well done in explaining the needed work and task at hand. Gave us options for a repair or a new installment.Conscientious and professional at all times. A nice surprise to find here in Los Angeles! Thank you, Louis Serrano and Mason for being us back on track. Solid service .

Co
Review №107

The service from Iyon Wade, Ian Caba, and Moises Rodriquez was amazing. The guys came out on time, detected what was needed and cleared the pipes for us to be able to operate. They then extended their help with giving us a report on what they’ve found as well as willing to speak to the people responsible to make the repairs. They got the job done quickly and easy.

Gr
Review №108

Omg, the best experience ever. Dexter, the technician was right on time and diagnosed the problem right away. Being a mom and always being on pick up and drop off times, it was essential for them to be on time and Dexter was very prompt and professional. I’m just so glad my sink is fixed with a reasonable price. :) Thanks Dexter!

An
Review №109

Dexter came quickly and did an excellent job in only a few minutes. He prevented a major issue and took care of the job well

Ma
Review №110

Jamie came out to help clean out an outside drain that was blocked. He was polite. He was informative and let me know what was wrong and gave me guidance on how to fix it. Unfortunately he couldn’t complete the job as my drain is broken.

Br
Review №111

DJ was on time, super helpful and very knowledgeable. Great dude!

Be
Review №112

DJ was the best. He gets the job done. A++++++

Ka
Review №113

These guys are awesome!! They are always super professional and get the job done right, the first time.Highly recommend and will only work with them in the future. Ask for DJ, he’s the best!

Li
Review №114

Dexter showed up quickly. Addressed the problem and fixed it! Toilet clog. Thanks!!

Ja
Review №115

DJ was very friendly and professional. He was thorough when investigating our issue until locating the root causes with high degree of confidence. A+ service!

Ca
Review №116

Oscar Guzman is great. Thank you.

Ro
Review №117

This is my second time using Roto-rooter and I am quite satisfied with their work. They have been reliable, quick to respond and the technicians Ive had are very professional, good at what they do and seem like good people. My recent tech, Ian, was so helpful in fixing the issues in my kitchen and bathroom. He was transparent and communicative, clearly explaining and showing me what the issues were, fixing them and advising on different steps on how I can avoid issues in the future. He was also very courteous in making sure the areas were neat and squeaky clean after the repairs. I would definitely go with Roto-rooter again and would request Ian as the service tech.

La
Review №118

These plumbers are awesome! Professional & outstanding work. DJ the supervisor answered every question I had and is extremely thorough. I would recommend each and every one of them to take care of all my plumbing needs and the association I live in.

Ba
Review №119

My plumber Jeff also replaced the water pressure gauge. He did a great job, fast, the price was fair, and he was professional and knowledgeable.I will definitely call Roto router again if and when I need future plumbing repairs

Mi
Review №120

Great job and very fast service, Ian is a professional in every way imaginable

Je
Review №121

DJ did a great job! However I thought $300 was a steep price for unclogging the toilet which was a very fast job with no mess to deal with.

Br
Review №122

I had a plumbing issue recently and called Rotor Rooter Plumbing. To my huge relief, Dexter, the plumber, came to the rescue very quickly. From the moment he arrived, I knew I was in good hands.Dexter was incredibly professional and friendly. He took the time to listen to my concerns and made sure I understood what was going on every step of the way. It’s not often you find someone who combines expertise with such a personable approach.The job itself was done efficiently and thoroughly. Dexter made sure everything was working perfectly before he left, and he even cleaned up the area, leaving it spotless. It was clear he takes pride in his work and cares about his customers.Overall, my experience with Rotor Rooter Plumbing, thanks to Dexter, was fantastic. If you need a plumber who is prompt, professional, and genuinely cares about doing a great job, I highly recommend Rotor Rooter and especially Dexter. He turned a stressful situation into a smooth and positive experience. Thank you, Dexter!

Va
Review №123

They were prompt and addressed my clogged shower in a timely manner

mi
Review №124

Had a very large 1hp garbage disposal break down and started to leak when used ,my technician was quick to arrive and work quickly, efficiently, and cleaned up afterwards. I have used them before and had good service on drain issues

J
Review №125

He was real professional clear and outstanding got the job done.

Li
Review №126

Jaime did a great job and was very fast and efficient! Will call again when we need him :)

An
Review №127

Jeff has been really professional and kind

Ph
Review №128

Great service. Ian came on time and addressed the drain issue without problem. He is an excellent plumber. I will use your service again.

Ch
Review №129

Had a clog in the drain line that wasnt clearing with the usual remedies. Was able to schedule these guys the night before and they arrived first thing in the morning (not too early), and after a bit of time trying to find the clog they cleared it pretty much immediately. Took them about an hour in total but the job itself maybe took them 30-45 minutes, so they know what theyre doing. Call these guys if youre in a pinch and nothing else is working.

Yv
Review №130

Today I had service done from RoterRooter by Dwane (DJ). I can not express enough on the professionalism, and the knowledge he has for his craft. He never rushed the job and also explains the issue. I never feel like I’m being taken advantage of. I will always only want him to come out to the house if there’s is an issue. The one time some other person from roter rooter came out and it was a nightmare!!!!!!Dwane is such an asset to your company. I will only work with him. He’s definitely someone you can trust.

Er
Review №131

DJ getting the water flowing was a hit and music to my familys ears. Professional and clean with a calm demeanor which is always good when you have a plumbing issue! Hope I dont need him for another mishap but good to know hes there when ya need him!!! Thanks RR!!!

Mi
Review №132

Ian was on time, polite and respectful! He was upfront and communicated with me every step of the way! Great Nob!

Da
Review №133

Ian was great. Thanks!

Lo
Review №134

Called roto rooter this morning , customer service was a pleasure to speak too. I told a tech would be at a home in 1 hour, less then a hour Dexter showed fixed our plumbing problem , explained the situation to my husband, corrected the problem in no time . Thank you roto rooter for all your help and your experience tech Dexter. Any plumbing problems call Roto Rooter, Cypress.

br
Review №135

Great service. Ian was very professional.

Ch
Review №136

Dwayne and Alexi were super helpful. Great guys and very thorough!

Ka
Review №137

Tech was charming, answered questions with knowledge , Cleaned after work was done

Kr
Review №138

So grateful the service was fast efficient and on a holiday too. Can’t recommend more. Will definitely use again.

Ji
Review №139

Ian came to the house today to help with a clogged drain. He was very friendly and professional - answered all my questions, clearly explained the work needed and left the area clean when he was done. 👍🏼

Br
Review №140

Mario did a great job 👏🏻

AR
Review №141

The cleanout access point was used to clean the drain behind the garbage disposal and kitchen sink. The procedure went well and the drain is now clear. All backup water in the double sink went down swiftly.

Te
Review №142

Bath/Shower drain was plugged up. The technician did a great job clearing the drain after multiple attempts drain finally cleared. I would recommend Mason to anyone needing plumbing services .

Ry
Review №143

Great communication and prompt service from Joseph.

La
Review №144

Very helpfull providing the estimate. Very expensive but exceptionally satisfied as a customer.

KA
Review №145

Very friendly Noah diagnosed the problems with our kitchen sink and a shower faucet. And gave me a quote10/10 customer service !

St
Review №146

Excellent service very friendly and accommodating

Mi
Review №147

They did a really good job!

Ja
Review №148

Ian was great! He was courteous, clear, and helpful. He told us what was wrong, what needed to be done and why. I recommend him.

Pa
Review №149

Excellent quality of work and he went above and beyond what was asked

Pa
Review №150

We needed a fast repair and they provided that. On a Saturday and coming quickly and fixing the problem was a plus. Very kind, explained the entire process and professional. Thank you

Fa
Review №151

Very reliable and did a great job fixing our clogged drains.

Ba
Review №152

Super helpful always

Kr
Review №153

Ian from Roto-Rooter showed up on time and was able to assess the drain backup issue. They were kind and courteous and were able to fix the problem very quickly. I highly recommend them.

Va
Review №154

Great job super helpfull

wi
Review №155

Very professional and thorough team. Did a fine job.

Br
Review №156

Ian and Malik answered all our questions, were neat and clean and nice to our dog too!

Jo
Review №157

Good work. Quick solve.

Mi
Review №158

Very happy with the service. Dwayne was friendly and thorough. Definitely will use again in the future if needed.

Te
Review №159

Our kitchen sink started backing up just as we were preparing dinner.Our regular plumber was not available so we called Roto-Rooter.Their dispatcher would not give us an estimate over the phone.When the technician arrived an hour later, he gave us an estimate of $497 without even looking at the problem. He then offered a discount of $100.We were desperate to resolve the problem rather than start shopping for another company so we reluctantly agreed to the $397 price and the technician took care of the problem in about half an hour.I think Roto-Rooter practices are unscrupulous when they are unable to give you a reasonable estimate before sending out an associate. I also believe that charging nearly $400 for a routine service call is a form of extorsion.I will not use Roto-Rooter again nor will I recommend it to anyone.

Ga
Review №160

Courteous technicians. Very professional after so many bad experience with plumbers. I am very happy. I called Roto-Rooter. They did the job right

Je
Review №161

DJ and Ramiro were amazing. We had our outside water spigot break off completely, and they came within an hour of calling (on a Sunday!) to assess and repair, and were able to save the piping, saving us over a thousand dollars and fixing the issue. Recommend.

To
Review №162

The guy who stopped at my house, Ian, went completely above and beyond what was asked of him and made sure I was a happy customer. I appreciate what he did.

Al
Review №163

Ian was great! Very knowledgeable and got the job done! Highly recommend

Ar
Review №164

Dexter arrived right on time was efficient and clean and friendly. I will definitely call if I have this problem again thank you

Ro
Review №165

Amazing service.

Ni
Review №166

Ian was incredible! He was professional and thorough. Super appreciate his hard work!

Ni
Review №167

Absolutely amazing. Seamless quick and effective. Water heater changed out in hours.

Da
Review №168

Fast, friendly and professional! Appreciate the heck outta these guys!

Er
Review №169

Dexter arrived on time for a Sunday call and provided excellent service.

Ca
Review №170

The roto-rooters employees were very professional and able to explain what all was done to fix the problem we were having with our bathrooms. Would definitely recommend there services to other businesses

Al
Review №171

Ian was very professional and on time! Got everything taken care of in a timely manner and fixed everythign!

An
Review №172

Very efficient and helpful

Wa
Review №173

Very happy with the experience and they did more repair than the orginal ask and they worked on providing a discount for the total repair which was great!

Ha
Review №174

Excellent customer service! Efficient and beyond capable. Solidly recommend.

De
Review №175

Ian was fast, friendly, and very professional. We had an issue with our toilet on Memorial Day and he came with the quickness and fixed the issue in no time!

In
Review №176

$470 for less than an hour of work. That’ a lot for a simple drain cleaning.

It
Review №177

Technician came ready knew his work was friendly and professional will call for more jobs as needed

b
Review №178

$547 for a clogged drain that took 20 minutes to fix?? And I couldnt put it on a credit card.Roter Rooter sucks balls. Its hard to unclog a kitchen sink due to inflation and COVID 19is the excuse I got.Good old American greed.

Da
Review №179

Ian is very helpful

Sa
Review №180

DJ was very helpful and got the job done.

La
Review №181

Fast and effective service. Highly recommend!

Ed
Review №182

DJ and Rameiro were great! They were friendly and great to be around. It was nice to see DJ again also because he was wonderful there too in October of 2012 when the main sewer line was done.

Ch
Review №183

Ian was awesome! Thanks for all the help!

Se
Review №184

Very Prefessional service technician and helpful quickly assessed trouble and repairs. Highly recommend!

Ja
Review №185

DJ was efficient at identifying my issue and was able rectify the situation within an hour.

Ke
Review №186

Ian is fantastic. He is thorough and efficient and arrived quickly- even on a holiday!!

Th
Review №187

Friendly and professional service, fixed the problem very quickly.

Kr
Review №188

Oscar and Daniel were very professional and fixed my plumbing issue very quickly. They were very friendly, explained things clearly and even fixed some things that they didn’t charge me for. I would definitely call them again for plumbing services. Thank you!

Ca
Review №189

Great job. Very efficient. Thank you.

Cr
Review №190

Mason provided excellent and fast service, he was done in a few hours

Da
Review №191

Ian is great

Lu
Review №192

Showed up on time. Fast assessment and quick, efficient service. Professional!

Pe
Review №193

Outstanding service. Very courteous and performed the work diligently. Highly recommended

Wi
Review №194

DJ was great to work with. Very honest.

Al
Review №195

Technicians were very pleasant and figured out the issue very quickly.

Ro
Review №196

Ian and his covworkers are fantastic. Very expert service and very positive energy and personality. Ian diagnosed the problem quickly and fixed it excellently and quickly. Very very happy with his service and will hire him again absolutely. Definitely recommended to anyone needing plumbing service

Je
Review №197

We called and soon after they showed up, we highly recommend! Fast, kind, efficient and very personable! This will be our go to for any issues we might have!

Jo
Review №198

DJ was awesome. He was polite, friendly and did a fabulous job fixing my toilet. Definitely would use him again!

Ch
Review №199

Very rapid response with clear explanation of the issue and resolution options.

Information
87 Photos
199 Comments
4.9 Rating
  • Address:3115 W Olive Ave Ste 106, Burbank, CA 91505, United States
  • Site:https://www.rotorooter.com/burbankca/
  • Phone:+1 747-229-2699
Categories
  • Plumber
  • Contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
Planning
  • Appointment required:Yes
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