Nick and his team are the best!! Was having some unusual issues with my water heater and within a couple of hours a technician was onsite and fixed the issue at a very fair price!! Very professional from beginning to end. No job is too small or too big for these guys. Thanks.
We noticed a leak on top of the water heater that had been running for a few hours. We called The Sewer Surgeon and they responded imminently to our call in the middle of the night. The plumber was here within 40 minutes, fixed the leak and provided excellent customer service. I would highly recommend the Sewer Surgeon if you are ever in need of a plumber.
Hello Sewer Surgeon! You have met our expectations again! Nick and his team worked well on all that we had scheduled for two days Dec. 4th & 5th. From arrival to departure, they were attentive to our concern regarding masks, informed us well in advance about length of time water for the entire house would need to be off and answered patiently any questions we had regarding the work before, during and after the various tasks they were doing. Not to be missed- and this is no small thing- Nick and his team were in many parts of our home and they left all areas where they worked clean! Thank you Nick!
Nick was wonderful. He came out to my house and I watched him install my new garbage disposal. He was very friendly and explained everything to me before he started.I would definitely recommend
During Thanksgiving dinner with 11 of our 14 children, their spouses and 36 of our grandchildren our main drain under the house completely glogged up making it impossible to do up the dishes, laundry and other fixtures...Javier came out right on schedule and was able to clear the drain with his equipment and got us back on track to a successful and amazing holiday event with our family.His professional and courteous approach was very much appreciated during our anxious predicament.We highly recommend The Sewer Surgeon for any plumbing solution or repair.
Storm drain cleaning. Price quoted $89 over the phone but ended up $199 due to presence of roots in some areas of the pipe. Done to my satisfaction. They recommended other things to be done which I respectfully declined at this time. It’s not an emergent need.
Very professional and very honest in explaining what is to be done and explaining the charges; fees are very transparent; no hidden or surprise charges; Mr. Javier is very efficient, trustworthy and dependable. It is very hard not to be impressed!!! I will definitely call and refer Mr. Javier and the sewer surgeon :)
Had an amazing experience with these guys! They are very professional and work at a timely manner! I seen their truck and one of the workers that worked on my water heater and wave hi! They are friendly tans polite! Highly recommend them!
Anthony from The sewer surgeon came out and did a killer job. Clean Professional and quick. In and out. Thanks for being a great contractor because we have had Top Notch out here before and they do not live up to their name by any means.
The service was great, they were available and they got the job done. The plumber Jose was very helpful, and I learned a little more about plumbing from him in the process. I would use this company again, easily.
SWE saves the day once again. Friendly, reliable and courtesy. And always the highest quality work. Thank you Nick and SWE Team.
They couldnt have been more prompt, friendly, competent, and reasonably priced! Thanks for clearing my drain and returning life to normal so quickly!
The gentleman that came over was courteous and fast. Mr chiu was respectful and understanding. I would ask for him again if I could and if I ever needed their service.
We were having some pressure issues with our toilet, as it was very slow when refilling. David was very professional, punctual, and went the extra mile to ensure my family and I were satisfied. Highly recommended!
I rarely leave reviews, but Nick & his team are exceptional. I had a small gas leak in my laundry room & an old shut off valve that needed to be replaced, so I decided to call TSS. Nick first went through safety protocals & then immediately scheduled us for a same day visit. Sergio arrived within 4 hours of my call and was very professional and friendly. He answered all my questions, explained everything he was doing & even made sure to clean up after the repairs. A+ customer service, great work and a very reasonable price. Many thanks to Nick and his team.
The Sewer Surgeon was awesome to work with. They completed my project ahead of the anticipated schedule and went above and beyond! We are very happy with our new tankless system
Awesome staff. First Bruce helped us with clogged sink. Then Ulisses helped us with heating. Highly recommend this company. Youll be happy you choose them.
I needed a new water boiler put in during an emergency around 11pm and their team did it before 1am !!! It was late but they came in and cleaned up all the leaked and replaced my water boiler so fast!!!! My old had rusted through !!! They’re based in Glendora and came all the way to Northridge for me !! They also worked on some of our old bathrooms ! My home was old like 1910s and my pipes were basically clay . They are professionally and haven’t had an issue since ! That was about 8months ago . All my stuff has no leaks or issues .
Good work all around. Good people and great service. Thank you guys for the quick response time. 🙏🙏🙏
They were professional and nice. They were communicative on all issues and what needed to be done.
Jose was very curtious and professional and knowlegeable. Highly recommend.
They did a fine job! We had very difficult repair needed on our drain line to the city line, and they came out right away and got it done within the time quoted to us.
We wanted our hot and cold pipes changed and our water pressure was extremely high like 150 when it should be 75. John came and gave us an estimate, he was professional and arranged to have Jorge and Daniel do the repairs. They worked tirelessly and even came to work on Saturdays. They were smart, on time, and knew their job. They cleaned up and hauled away all the dirty pipes and even installed a faucet outside for me. Experience really matters in this work. Im glad we got the job done. John was so professional and accommodating. The office personnel, Richie, was also amazing. This whole company is doing things the right way. The owner should be very proud of their company.
After years of having backed up showers and sinks and repeatedly snaking our old main clay line, my family and I finally decided it was time to finally address the problem and replace our main sewer line. Our old plumber we used for years seemed to no longer be in business so a friend of ours gave us the recommendation and we decided to give the sewer surgeon a call. They sent a technician our right away. Andrew arrived and was extremely friendly and very professional! Diagnosing our issue, we had already known from past experience, and years of snaking out the roots from our broken line what we were facing, but Andrew was very thorough and was able to show us in real time exactly where our issues were through his camera and what our options were. He promised he could clear the line by snaking it, but eventually he’d be back to do it again. Based off his quote and the trust we had in him, my family and I decided it was time. Him and his crew replaced our old broken clay line with ABS, and had the entire project finished quicker than we imagined! These guys truly be at our expectations from their plumbing, to the concrete they had to replace! I couldn’t say better words about the sewer surgeon and our experience with Andrew and his team. A++ to these guys, highly recommended! No more snaking! Thanks again!
Called at 9:36am monday, set an appointment for someone to show up 4-6pm (questionable since it is at the end of the day). No one showed up, but the owner/manager called me at 7pm apologizing with an excuse that there was an emergency gas leak they had to attend to. He offered me a discount if i would be willing to reschedule for someone to come early am the next morning. He guranteed someone will show up before 9am, that i will be the first customer of the day. Next morning, NO SHOW NO CALL. It would be great if you are busy, then be honest and say you are busy. If you are too tired to come by 6pm, then say so instead of wasting 24 hours of a customers time and incurring anger and resentment. Be honest, instead of making empty promises, unfounded excuses, and dishonesty.
Wow wow Wow I can say as a top reviewer for Google, according to my followers and readers that this is a PROFESSIONAL, RELIABLE, FRIENDLY, AND FAIR company to use for ANY plumbing issues you might have. SERGIO & JOHN are just not good at there jobs they make you feel like FAMILY. I had my kitchen sink back up and unfortunately I had bigger problems than I was aware of. These things are expensive and John worked with me & my mom on being fair and going above & beyond for us. He came 2 times when we needed his assistance on some issues and was very polite, and understanding. I have dealt with lots of contractors having 3 houses and never have I felt so good about a contractor as I did with John & Sergio. Sergio did all the work and he did it all by himself in a timely matter, never late, always professional and very curious. Helped my mom walk so she wouldnt fall or hurt herself to see the damages, John & Sergio listened to her concerns showed her everything before the work started, and had patience with me. It took about 3-5 days to add a clean out a new drain pipe and fix another pipe that was un even and un safe. I cant say enough about them to give credit where credit is due. I HIGHLY recommend this company and will now use them for any plumbing issues in the future for all my properties. Thanks again JOHN & SERGIO for the Great Job and Professionalism you showed and you represented SEWER SURGEONS VERY well. To the owner of the company, they are a ASSET to you and your future customers. Thanks again Tracey😁😁😁
Good hardworking people, go the extra mile to get job done
I have known Nick for many years and have used his company for minor and major repairs. Nick and his crew are extremely professional, on time and do outstanding work. I would definitely recommend The Sewer Surgeon to anyone in need of any plumbing issues.
My husband and I are so happy that we used the Sewer Surgeon. Jose was our plumber and he was able to repair our sewer in a timely manner. It also helped that he was bilingual and he was able to explain and walk my husband through the process in Spanish. We are both very pleased and would recommend this company to everyone!
Fast, on time, on budget, pleasant and efficient. I would hire them again.
I called the Sewer Surgeon because I had a foul stench coming from under my bathroom vanity. Joe arrived at my residence and immediately diagnosed the problem. Joe was straight forward and informed me on what needed to be done. Joe gave me several options and did not even charge me for a service call. Thank you Sewer Surgen and plummer Joe for being very professional. Once I decide which route I will go, The Sewer Surgen will definitely get my business. Winston Kaya
Our main sewer line backed up about 11pm , on a Sunday night. I could not get anyone to answer for our plumbing emergency. I came across the Sewer Surgeon on Yelp and I thought a surgeon better answer. I’m so glad they did. I was able to get a live person on the phone at almost midnight and they where able to send a plumber to our home within the hour. Very fast, clean and Professional. They honored the price I was quoted over the phone & took care of my problem right away!
After searching high and low for a contractor to connect a new stormwater drain, I found Nick......problem solved. He stepped in and handled the entire process (permit, inspections, etc), super impressed with the work that he and his crew completed for us and will be working with them again!
Thanks SewerSurgeon,Francisco arrived early,he was knowledgeable and polite,i told him the problem i was having and he went to work,in no time,sewer was clean and ready go,very good employee 5 STAR.
Nick and his team replaced our cracked clay piping with ABS for our sewer line, after many years of snaking. Highly recommend their services and both Johnathan and Xavier made sure l was completely satisfied with their work.
I am very happy with sewer surgeon. My problem leaks were corrected quickly by a professional technician, Jonathan Z. I will use this business again when needed. Thank you Jonathan!
Sewer surgeon did a great job customer service was on point they came out gave me some options cable to drain got it to clear tested it and gave me a 90 day warranty definitely recommend him
Very good service, very good work and even better prices ! Best company around !
Jose was very knowledgeable, helpful, professional. I am so glad I called him.
Very unreliable, unprofessional.