Home Services at The Home Depot

Home Depot is hands down my favored store of all time. And let’s be honest there’s not a bunch of Harvard graduates working there. As as soon as the CAT knives showed up on the Home Depot site I inquired with one of the sales associates and she replied “ kitty cat”Of course I was referring to the CAT - Caterpillar- heavy equipment operator companyBut they don’t carry the stores so I understand for her it’s not part of her required curriculum.I was looking for a replacement bulb for a lava lamp which are specialty bulbs ( of course they have to heat to a precise degrees or they ruin the substance inside the lava lamp)And the sale aaaociate, looked at me all confusedThen said “ really your supposed to use a special kind of bulb, I guess that’s why all the floor models of the lava lamps got ruined right after I changed the bulbs”And at the moment he was trying to help me find the bulb I neededThe blind leading the blindI worked at harbor freight when I was 19Not only did I memorize every single sku number of every item we carried I taught myself how to use every last one. And do construction to this day and I’m 43I loved my job and was always very knowledgeable about everything we sold.There’s maybe two employees in every store that actually feels that way about customer service and it’s super lame because sometimes u do need assistanceEven worse when u need something like materials for a job u don’t want to run into a guy who’s trying yo “ fake it till he make it”If u get materials u need to have cut for your order and prepared before u leave by the time u get back ti the job And find out the size is wrong u have lost time that could make or break that job and customerI still give it 5 stars because of inventory and my overall need for brands like Milwaukee and channel lock that lame Lowe’s doesn’t carry and that’s the only other option we would have

I went to buy this ladder, asked one of the ladies to help me find it, she did and when I was at the cashier they told me the price was $159.99 even when the sticker price at the store at $89.88. I recently lost my job but still have to take care of my Moms house. AC unit is leaking and really need to fix it. Workers at the store should be thankful they have a job. in a different scenario I would have just not pay for it but its an emergency. Home Depot no good.

Slow and under staffed. Not very helpful

A smaller Home Depot but very efficient. My only gripe is that this store don’t always stock what I need.