The response from the Drain guys was amazing in an emergency. Eddie was thorough and quickly found the source of the leak. Did a really great job fixing the problem, presenting me with all the options and took the time to propose future measures to protect my home. Thank you Eddie and the Drain guys for your professionalism !!!
This is my 5th time using Eddie and his team! Michael was professional and did a great job with the install. I dont know if you have a go to plumber but you should reach out to Drain Guys if you dont
Our technician Michael was very good. Knowledgeable, polite, clean and thorough. A great young man. He addressed and solved our issue quickly.
The Drain Guys provided me with excellent customer service. Very professional and provides you with options of how your repairs can be repaired as well as options of how to pay. I will be using Drain Guys again as well as recommending them to my friends. It is hard to find a good and reliable plumber Thank you again Drain Guys (Eddie). Thank you
Hello, I called the drain guys Plubing to resolve an issue with my toilet which was backing up. Unfortunately it was not an easy task. I ended up having to hydro jet the system to get the issue sorted. Eddie who is the lead Tech has been amazing to deal with. The professionalism and customer attention has been wonderful. He has been assisting me in speaking to the landlord about potential setbacks for the space I’m renting for my business. I highly recommend The drain guys!
Eddie came out and was very informative on whats was going on my plumbing system. I highly recommend drain guys. They always hold me down and they have great service!
I have used The Drain Guys for several years. I cannot speak highly enough of the service I have received. Ed takes the time to explain everything so I understand and the prices are VERY reasonable. He has the most respectful employees.If you need a plumber - believe me The Drain Guys are the real deal.Ed and Shavon are the best!
We contacted The Drain Guys due to a clogged kitchen sink waste line. They responded quickly and in a couple of hours their plumber, Steve Hernandez, was under the house to investigate. Not only had our kitchen waste line failed, but the inspection found that the entire main waste line (original cast iron) had cracked, rusted and failed. Steve and his team quickly assessed the scope of the work that needed be done and gave us a written cost estimate and schedule. Steve and his team were amazing, and completed demo and replacement with a new waste line system in record time, and on budget. Steve was especially professional and supportive to our family during the project. I highly recommend The Drain Guys and thank them for the amazing service.
Eddie was extremely polite and knowledgeable. Fixed my shower super fast and checked on my sink faucet. He helped me find a descent faucet and will be installing next week. Will continue to do business with this company!
Called the drain guys for clogged toilets all throughout my house 3 toilets in total and they arrived within 30 minutes of my call. Plumber Jose arrived very professional clean easy going. He evaluated the problem and fixed it quickly and priced reasonably. I am always skeptical of plumbers but Jose put those doubts away and finally found a company can trust. I will call Drain Guys in the future for all my plumbing needs. Highly Recommend!
They did give me a 2 hour window so I arrived 30 minutes early. The service person was 30 minutes late but it’s LA so I mind. The price to clear a kitchen sink drain and a bathtub drain was $300. About an hour. I thought that was a little high and then I found out it was after a discount. The service person was friendly, professional and cleaned my faucet filter as well. I’m not sure how this company works but I’m guessing they take a big portion of what I paid him.
The Drain Guys can always be counted on to give great service. My recent repair was minor. The technician offered two solutions and said he would do the most economical first. That solution was exactly what we needed and worked! I really appreciated it! Thanks!
I truly appreciate Michael’s expertise and patience explaining everything that was causing the stoppage and helping me plot out a long term, cost effective resolution. No other plumber or technician took the time & care to explain.
Eddie was great. Friendly, knowledgeable and professional. He explained everything to me, he did a great job and he double checked everything. I know who my new plumber is now.Thank you Eddie
Had a stubborn drain. From the call to the service visit – fast, friendly and affordable. Michael Mejia arrived quickly, gave an estimate, grabbed his tools and got to work. Sink is flowing!
Excellent-Affordable-Prompt-Professional-Service. These guys are the real deal from the beginning all the way through to the completion of the job. I highly recommend Eddie and his crew for any and all of your plumbing needs. I know I sure will be calling them first and foremost every time I have plumbing problems.
THE DRAIN GUYS (JOSE VALDERRAMA)Based on the 5-star recommendation on Angie I hired Jose to replace two existing toilets with new, water saving units. In addition, the shut-off valve needed to be replaced on one toilet. From what was visible, he did a great job. It was only about 4 days later that I saw water saturating a rug about 20 feet from the toilet with the replaced shut-off valve. It turned out that there was a slight leak where the new shut-off valve attached to the copper piping, at a place partially obscured by being partially inside a wall.I called Jose immediately who informed me that there was nothing he could do about it.Its now one month later and the final repairs are complete. This was a horror story involving emptying the contents of our master bathroom and bedroom, special procedures for sampling for and then handling asbestos in wallboard and some mold that was discovered. Nearly $15,000 worth of work was needed to temporarily remove a 10 ft sink unit, remove wet wallboard, dry out everything, replace the wallboard and sink unit, and clean the soiled rug.Moral of the story, only hire Jose for simple tasks which I think he can do very well. Beyond that, beware.
Called their office because of a leak somewhere around one of the restrooms. Eddie answered and rearranged his schedule to come out. He arrived on time. Man is this guy good— he listened to everything I said, asked really smart questions, and then systematically eliminated all the possibilities until he found the problem, which was a leaky toilet. He fixed it quickly and left the area super clean. While he was here, I noticed water coming from the water heater. He found that the hot water inlet was corroded. I was able to run down to Home Depot for a replacement, which he attached for me after fixing the toilet. If this is the kind of service The Drain Guys give every day, then I know who I’ll be calling next time. Thanks Eddie and Drain Guys.
This is the second time I have used The Drain Guys and I am very pleased. The technician, Michael was very polite, thorough and professional. Very happy with company!
From the begging of my call to the company they assured me and made me feel comfortable with what my problem that i had. They came out and did a wonderful job and made the work area look better than it was before.
Michael with The Drain Guys Plumbing was great. I had a backup in my sewer line. He came to snake it out. The blockage was major. I ended up having to hydro jet the whole line. He was very professional and able to communicate well the problem and why the service was necessary.
Called with a backed up shower problem and they were right out to fix the problem. They were fair priced and provided professional prompt customer service . I Highly recommend The Drain Guys Plumbing & Rooter Services.
Ed was a total lifesaver tonight!! He was fast, efficient, and so kind to me and my young boys! He has all my future business; thank you Ed!!
Reliable, efficient, great communication, good prices. I would definitely recommend
Jose went above and beyond to repair our toilet and saved us from having to replace it. Ill definitely use The Drain Guys again!
Great Tech and Awesome service… Explained everything step by step!
Excellent service Polite explained everything very well every question I asked they answered 👍 I will definitely recommend them to everyone 👍
I love the Drain Guys. Michael was awesome, he showed up when he said completed the work when he said and he was on top of everything. He and his team worked well together.I am so grateful.
Eddie is responsible and solve my problem on time. Thank you
Michael was excellent. The team were able to get was on their schedule the same day witching 2 hrs of my call. We had a main-line backup and had all of our family out for the weekend so sewer was essential. Michael provided a rundown of what he would do prior to beginning any work. He cleared the line and provided a camera run to show the condition of line and after determined we would hydrojet it as well. He left and came back within the hour to complete the service. Completed it, did another camera run to show the difference. He sent me photos and the price was very reasonable. I would use them again without a doubt. Thanks Michael
These guys are honest, reliable and provide great value in all services provided. They arent pushy, they arent sells men, they honestly help fix the problem occurring and will offer other services that may be needed in the future. I have dealt with multiple plumbers in the past. The Drain Guys are the best. I actually sent a group text to all of my home owning peers to call them for all plumbing needs. I recommend them to everyone in need of a plumber. Last services provided saved me $100s. Just a happy customer after multiple service calls.
Eddie was knowledgeable and fixed our leaking pipe issue effortlessly. He went above and beyond to assess other areas that needed addressing as well. Highly recommend.
Eddie was very helpful and courteous thanks a lot!
Eddie, the drain guy, is very professional and had done a super job for us. His work is very efficient and clean. He definitely has earned our votes for plumbing work in the future.
I’ve only had the best experience with Drain Guys! Eddie was recommended to me by my realtor and he’s my guy for all things plumbing related!!!
Had a clogged mainline, a guy came out and tried to snake it, tried a couple times and just gave up, leaving me with a still clogged up drain and I still got charged $125 for nothing.
Our water heater was rusting and losing water rapidly. We found this company on Thumbtack. They wereVery quick to respond. They were very detail oriented and gave us pros and cons on everything. pricing wad fair.It was a great experience. They were On time and finished quickly.HIGHLY RECOMMEND..
We love how transparent they were with the job and our options. It turned out to be a much larger job than anticipated but we knew the reason and the solutions proposed. Everyone who came out to work on the job were on time, did great work and courteous. We couldnt have asked for more.
Michael was very professional, thank you so much:)
Great job! I called on a Monday and they were at my house in an hour. Fixed and done in less than 10 mins. Jesus was super professional and explained everything.
After trying for an hour just for someone to answer the phone from another plumbing company, I call the Drain Guys. Quickly my call was answered and the scheduler was very pleasant. Short window of time was scheduled for the next day. Cameron texted that he was on his way, EARLY!!! Cameron was super. So professional and very nice. He problem solved the issues and even spoke to my husband over the phone since he was not home at the time. Great experience. We will use this company again and for anyone reading this, you should too, you wont be disappointed. Thank you again Cameron.
Mike was prompt and no pressure. He was also professional.
5 stars all the way👍 5 minute response from the company. Plumber was at my door an hour later. Cameron was professional and personable which counts when you have a stranger in your house for however long it took to snake the drain. Great company. Glad I called them.
I highly recommend this company for sewer drain replacement. They will beat any quote from competitors. The owner is very honest and has lots of integrity. The crew is very efficient, professional and hard working.
We had a plumbing emergency and The Drain Guys was the only place we could get a live person to answer on a Saturday. Our insurance company could find us a plumber so we called The Drain Guys because we were so pleased with their service in the past.Michael and Edwin came out to the house and were very friendly, polite, knowledgeable, patient with us and professional. We highly recommend them.Paul S.
Eddie was prompt, easy to work with and knew what to do to fix our problem.
Wonderful crew, very personable. Made sure I knew what was going on.
Eddie was great, honest and competent
Prompt , professionalGreat job from Eddie and MichaelHighly recommended 👍👍👍
Highly recommend these guys, Cameron especially went above and beyond to help fix our plumbing. He worked efficiently, had a great attitude and made sure that we didnt have any other plumbing issues in the house. Thank you Cameron!!
Very good experience with The Drain Guys. They came out same day, cleaned my drain, and sent me the video. Will definitely recommend them!
Very professional. Eddie kept me well informed of what was needed to be done and completed it quickly.
I appreciated the communication level and response times. We rescheduled the original due to my family and they accommodated us at a stressful time.
I have used the Drain Guys services on several occasions. The technician in the past and present was on time, honest, and very professional. Their prices were fair.In the past, at one of my properties, I had a blockage in the pipes from a tree root. Everything was explained to me by the technician. An email was sent with a video showing the blockage(no extra charge), and I was given a reasonable quote. I acquired their services , no regrets.Presently, I requested services (at another property ) concerning knocking sounds in my pipes. The technician diagnosed the problem as the water pressure valve being defective. He thoroughly explained why he knew that was the problem and how much he would charge to correct the problem. I did not use the Drain Guys services because I recently had the house renovated, I felt it was my contractor’s responsibility to correct the problem.I will definitely use the Drain Guys for any future plumbing problems .A very satisfied customer!Margaret M.
We were kept up to date on the arrival time via text msgs. Eddie was friendly and professional and solved our clogged sewer pipe issue. Well use this company in the future!
Drain Guys continues to be my 1st call for plumbing services. Every time we call for service related to the properties we manage they are on time and do a great job. Their rates are also competitive. Our tenants always have good feedback when the job is complete.
William did a great job. Very professional and detailed. Spent good time explaining everything and giving me options.
The technician name was Eddie. He was very polite and very knowledgeable of what to do he also did a great job on repairing the leak on my bathtub very clean after he was finished with the job I would definitely recommend him to other friends and family
Ahmad was great. Easy to work with and knowledgeable. Would recommend this company
Eddie and the drain guys do fantastic work. Thanks!
Fast, responsive, nice! A lot smoother than I had expected and the price was reasonable!
Thank you for the great service,Michael Mejia did a great job,would recommennd to anyone needing plumbing done.
Everyone was super nice and the job looks super cleanThanks
My plumbing concern was addressed and the repair fixed my concern. I am a satisfied customer
Highly recommend The Drain Guys! Eddie found what was clogging my storm drain - a tennis ball! All the other companies I got bids from said I needed to hydro-jet the pipes. Eddie found a more cost effective way to get things flowing again. Hes great!
Extremely pleased with the quick , friendly and professional service. Found my “go to” plumbers from here on out.
Quick on time and very professional
My experience with The Drain Guys was excellent. I received professional and friendly customer service from both the office support and field staff. The plumbing technician assigned to my service order proved himself to be skilled, knowledgeable, and thorough in the assessment and resolution of my service needs.I will be utilizing The Drain Guys for any and all of my future plumbing situations and highly and gladly recommend them!
Just had these guys out for about the 5th time. Always on time and professional, good price and good work. Had 1 major repair and a couple of clogged drains. Always took care of it. Id recommend.
Excellent Service and Fast.
These guys are the very, very BEST!! They are professional, personable and extremely affordable. We had several different plumbers charge us big time money to try and fix our toilet at our long beach business location. A friend highly recommended The Drain Guys so we called when the running toilet went from bad to worse. Eddie and the guys came in same day express and fixed it at half the price of the other so called plumbers combined...and that was with parts and labor included. You can save lots of time and money if you contact The Drain Guys first, you will be glad you did. I also have their phone number on speed dial in my smartphone now because when friends ask me if I know an honest, reliable, fair priced plumber I say here call this number and ask for Eddie.
Great professional service 👍
Excellent and quick service
Great
Reliable and honest !
Good
Went as expected
Good