Alpine Plumbing, Heating, and Air

462 Borrego Ct Unit A, San Dimas, CA 91773, United States
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Alpine Plumbing, Heating, and Air
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Co
Review №1

I Called to get an in person quote for a tankless water heater flush and left this job with a whole house filter and a fridge connection. When Michael first arrived we inspected the tankless unit and tested the water to conclude flushing was not my best option. He then walked me through my options for home filters and we decided on a Halo system. Michael was very well educated on the subject and gave me the best value filter for my needs. He installed the unit the next day in less than a few hours and left me with a flawless work of art. I couldnt be more impressed with the professionalism he brings to this trade! I also requested to hook up a fridge and he did that in what seemed like 30 minutes. He will be the only plumber I call from now on!! Thank you Michael!!!

Su
Review №2

The plumber arrived on time, was very clear about what needed to be done and very specific about the price each job would cost. He did not rush me to make a decision and gave me various options as far as how the job could be completed and the various prices. He worked quickly and efficiently, and did an excellent job. He made sure I tested everything before he left to ensure everything was working properly. The plumber was pleasant, polite and respectful. I will be availing myself of this company service if I ever need assistance with plumbing again.

la
Review №3

My clogged drain was expertly fixed by Alpine Plumbing & Rooter! They were really amiable, worked fast, and arrived on schedule. After they were done, I was astounded by how clean everything was. I will definitely use this firm again if I ever need plumbing services!

Sa
Review №4

Michael was ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I cant thank him enough he was very knowledgeable, professional and friendly. The quality of his work is truly unmatched. He fixed my clogged kitchen sink with no problem. Also Alpine plumbing and air was able to give me same-day service.I had been waiting for a week for my warranty company to send someone out only to get the runaround and find out they couldn’t fix it because they had it under garbage disposal not backed up, sink!! a week before Thanksgiving! I have canceled my home warranty program. I will keep the phone number of Alpine plumbing and air on my frig. Thank you so very much Michael. AND IT COST LESS THEN MY DEDUCTIBLE WITH choice home warranty. Michael, you saved my Thanksgiving. God bless you.

B
Review №5

My central air/heater stopped working. Along comes Vincent and Shawn to save the day! A thorough inspection was done, a diagnosis was made, and it was determined that the thermostat needed to be replaced. The process was explained, and they answered all my questions.Once the new thermostat was installed, they tested it to ensure it was working properly. Gave me a quick tour on to set/change it, along with the paper instructions. Great and professional job!

Fo
Review №6

Noticed our shower began dripping, called alpine and they quickly sent out Ivan G to my home to assess the issue. Ivan G was the perfect person for the job ! He was thorough, explained everything so I could understand perfectly, courteous, and very professional. He needed some help and Mike W was there in no time making sure my issue was resolved in a timely manner. Highly recommend these teo technicians !

Ch
Review №7

Bert arrived within an hour after I called to report a plugged drain. He completed the task swiftly and with remarkable professionalism. Now that the drain is operating nicely, I am able to use my sink once more!

De
Review №8

Mike came out and helped so much! He was able to diagnose a few things and gave us some great suggestions as to what things we needed to fix. Really loved the professionalism and expertise he brought.All the work was done quickly and efficiently. Id go to Alpine plumbing again in the future, they do great work.

OL
Review №9

I had an excellent experience with Alpine Plumbing & Rooter! They came out to fix a leaky sink and were extremely friendly and professional. They explained everything and even gave me some advice on maintenance. The service was speedy, and the price was reasonable!

re
Review №10

Alpine was recommended by the community in which I live. Mike was to my place on time, worked quickly, and resolved my issue. He was also very nice. Alpine and Mike did a great job, and they are in my book for future help!

Ca
Review №11

Alpine fixed my problem. Michael Webster worked very hard to find the leak and solve the problem. He was friendly and knew his trade. His experience showed and the work was beautiful. The price was exactly what was quoted, which was very important to me being on a budget. Thank you so much.

Li
Review №12

Alpine Rooter & Plumbing is fantastic! The crew was very competent and kind, and they quickly mended my leaking pipes. Im quite pleased with their service.

Sa
Review №13

I had problem with kitchen sink on the weekend.Called Alpine, and Ivan came in an hour. He is very hands-on person. I still have problem with my sink, Ivan did everything he could, 2 times hydrojet, camera.. changed p trap, and even clean up under sink after work, but he said I have to call HOA, because it is not my house problem.I am very happy with Ivans service. I definitely recommend Alpine!!! Thank you!! Ivan!

He
Review №14

The work that Alpine Plumbing & Rooter performed on my kitchen sink was fantastic. Fair pricing, prompt response, and a highly skilled plumber. Im very happy I decided to have them fix it!

Ma
Review №15

I always like to use local businesses. There usually is a nice common thread when we all live in the same community. Brett really went above and beyond to help troubleshoot my plumbing issues and to work with me to stay within budget.

Bi
Review №16

Rudy was his name and he was really nice, he came to my house, he was on time. He saw what was up and gave me a price and the next day he came back on time, fixed the problem and was done before I knew it. I was happy with the price and the work . Thank you

Ga
Review №17

My water heater had been giving me problems for a while, so Shawn came out to fix it. He gave me a thorough explanation of everything and was very knowledgeable. My water heater is operating like new right now, and Im quite pleased with the whole process!!

Pa
Review №18

I asked Shawn to come check on my water heater since I was having persistent problems with it. He gave a thorough explanation of the issues and was obviously extremely informed. Im incredibly pleased with how everything ended out, and my water heater is operating like new right now.

Ra
Review №19

Mike was great with explaining everything that needed to be done and why, without upselling anything unnecessary. He, along with Ivan and Zach, put in several hours of work in the hot sun and got everything done quickly. I’m quite happy to have found a plumber I can trust!

Di
Review №20

Jonathan and Jeff did a phenomenal job and saved me a lot of money. I appreciate Jonathan explaining everything to me (even drawing a diagram for me). He went the extra mile to talk to Jeff to see if there were any more affordable options for me. They tried another way which fixed my problem and saved me a lot of money. They were both so very friendly and professional. I will be using them for all of my future plumbing needs, for sure!! What an awesome company!

Mi
Review №21

Great choice for a plumbing company, they come out without a service charge and give you fair and accurate quotes. Got the work done and very fast and professional.For me we will continue to use them for all our plumbing needs.Michael Palumbo

Mi
Review №22

Alpine Plumbing & Rooter has made my life so much better! My clogged drain was quickly cleared by them. Extremely professional and kind, and they left everything immaculate!

I
Review №23

Bad business practices. Not recommended.I asked for 2 things: 1) replace a faucet, and 2) replace a toilet wax ring due to a leak. Quote was provided and we agreed a technician would show up between 8am-10am on Monday. They never showed up. They sent a text message to me asking to call them back. I texted and called back and no answer, just goes to voicemail. No text back either. They never showed up for their appointment as scheduled and completely left me hanging. Total waste of time.

ma
Review №24

The Tech that fixed my leaking pipe was Jonathan Ornelas. He was very informative explained everything step-by-step. He Had a good sense of humor and made me laugh. I felt comfortable having him in my home and if I ever have any problems with my plumbing, I would request him if possible.

Sh
Review №25

As a License Professional Engineer (P.E.) in the State of California and a Real Estate Investor, with more than 30-year experience in construction, I have worked with dozens of contractors, plumbers, electricians, etc. Based on my extensive experience and working with ALPINE PLUMBING & ROOTER, I witnessed that:- ALPINE PLUMBING & ROOTER ARE TAKING ADVANTAGE OF CLIENTS UNDER STRESSFUL SITUATIONS,- ALPINE PLUMBING & ROOTER’s WORK IS UNWORTHY EXPENSIVE, AND- ALPINE PLUMBING & ROOTER ARE EXTREMELY UNFAIR TO THEIR CLIENTS AFTER THE ACTUAL LOWER WORK COST IS KNOWN.Here is how their “Money Trap System” works:- First, they will get you their “charmer” Mathew and their “Quote Person” Erick, who will describe you the “problematic plumbing issue” and the “excessive work” needed.- They will not thoroughly review or get under the crawlspace to professionally investigate the actual solution needed. It will be a hunch. A long shot, but great for them to price it.- They will provide you extremely high and unreasonable quote for the “excessive work” that will make you blown away,- Unfortunately, due to the time-dependent impact of the existing plumbing problem (such as plugged sewer pipe, plugged bathroom or water leaks), you will feel stressed. You will not wait days to get another plumber quote, but will agree to their quote, assuming that it was given in a “good faith”.- Once you signed on the quote, you will be locked while their phase 2 of their “Money Trap System” process is initiated.- In that phase, you will witness how the work is quickly performed and requires way less “excessive efforts” than they initially described. For example, you will expect 2-3 days of work, but they will do the actual work in 5.5 hours (!).- Then, they will send their “charmer” to get you sign on blank electronic screens and collect the payment.In that time you may try to talk to their Erick and/or Mathew. You may ask them to look again into the pricing and be reasonable. You may ask them to be fair and conscious to lower the price to the actual cost. However, DON’T BOTHER. DO NOT WASTE YOUR TIME. FAIRNESS AND GOOD-FAITH IN PRICING IS FAR FROM THEM. FORGET ABOUT IT. THEY WON’T FAIRLY LOWER THE INITIAL PRICE AGREED.We unfairly have been stung by Alpine Plumbing & Rooter for more than $2,600 for $100 worth of material and 5-6 hours of 1-plumber work (!). Note that they initially requested more than $3,200 for the same thing, or more than $400 for a plumber hour. I left messages with Erick and talked to Mathew. However, it is like talking to a wall. They were unfair. It was painful to see them RIP US OFF in front of my own eyes, with no issue whatsoever.I plan to contact CSLB for more information on how clients, homeowners and consumers can protect themselves from this Alpine Plumbing & Rooter’s unfair pricing situations.In addition, I’m anxious to see if and how their owner, Bret, will respond. I know that he was personally behind the scenes, setting these insane prices, and not accepting my request for reasonable pricing after the actual cost was known.In conclusion, I strongly don’t recommend working with Alpine Plumbing & Rooter in general, and with their representatives Mathew and Erick, in particular. Dont waste your time and money!

Gu
Review №26

Alpine Plumbing fixed my clogged drain and they did an amazing job. The team was quick and efficient and responded to every query.

Se
Review №27

If you refuse to let the plumber into your home for any reason, they call the Sheriffs department.Reply:So, your company justifies calling the sheriffs dept to swat a family because you see a missing water heater? Which we called you out to give us an estimate on installing one, in addition to fixing a burst pipe.Your racist plumber shows up not at the scheduled time between 2-4pm instead shows up at 7:30 PM at night. Did not call to let me know what time he was coming, did not call to even let us know he was at the gate. Was to, stupid to dial us at the gate how hard is it to push 3 digits into the intercom?Then he wants me to let him into my home at 7:30 PM at night, he was already fired, I just wanted a quote, to confirm he was fired. When he asked to be let into the house to fix a problem on the outside of the house, Ive had fixed 20 times now I should have called the Sheriffs.When I opened the door, he gasped and smiled, I assumed he was just gay, now I know hes just another racist Karen.I have a right to decline entry into my home for whatever reason I want to, this isnt Russia or some third world country at least its not supposed to be.I tried to be polite and say no you cannot enter my home because Im working in here its not safe. Next time I will say hell no, you cannot come in and your fired.But hey give that guy my best.

an
Review №28

Thank you alpine plumbing. Special thanks to Mike W. He showed up to fix a leak in our drain/sewer pipe. I thought we were gonna have to break out our concrete to access the sewer line but Mike found an alternative solution that didn’t require any breaking out or too much digging. He saved us from a massive headache and saved us some bucks. ;)

Ke
Review №29

Alpine has been our go to with all plumbing and AC services. Trustworthy, detailed and knowledgeable! We highly recommend their work.

Ji
Review №30

Found Alpine on Thumbtack and I was not disappointed!! Someone was out within a 1/2 hour. I think his name was Chris and he was very friendly and fixed the problem quickly.

De
Review №31

If you are looking for a competent, reasonable and professional company for your plumbing issues - Alpine Plumbing is your solution. I had a main leak that was resolved for a reasonable price. Special thanks to Tom for a professional job well done!

Te
Review №32

Shawn was great. It was late in the day, he chose to fix the problem even though it was late and he had to go pick up parts for my garbage disposal but he was very pleasant and professional

St
Review №33

Alpine Plumbing helped us bring our plumbing and water heater up to code after some difficulty with the first company we hired. They were quick, responsive, and very honest. Rudy came out and completed the required corrections. He was extremely professional and made sure we understood what was needed. I absolutely recommend them!

Pe
Review №34

Rudy was great. He is professional, timely and very honest about prices. He was able to get the work done quickly.

Ro
Review №35

Very professional company with modern equipment. They are very responsive. You can trust that they will do a great job.We have used more than once and highly recommend them.

An
Review №36

Rudy was very professional and friendly. He explained everything so we understood what he was doing. He showed us the damage to the old part he replaced.

Al
Review №37

Alpine Plumbing came to the rescue. My gas lines were leaking and the gas company shut down the entire system due to rust on the tubing walls. Their rate was very competitive and they performed the entire job in two days. Has company verified the installation and released the lock placed at the main.Tom was very responsive, profesional and understanding of my needs. I would with no doubt hire them again.

He
Review №38

Kitchen sink was backed up. We thought for sure would need to snake. Michael checked and found stoppage was in pipes under the sink. He disconnected and cleaned those pipes and problem fixed. Thank you Michael.

Di
Review №39

This wasnt my first time using Alpine Plumbing. My service on Saturday June 29th was good. The tech Tyler was very nice and fixed my toilet. I would recommend Alpine and Tyler

Vi
Review №40

Professional, pleasant, fast and fair price. Requested hydrojetting and they were the only ones willing to come out after 5pm.

Cy
Review №41

Brett was very professional and made sure that the work was done right. All of the workers worked very hard. Thank you Alpine Plumbing.

Jo
Review №42

On my first service with Alpine Plumbing, Michael was great. He explained what was needed to make the repairs, was friendly, and we were completely satisfied with his work.I had a second job, also with Michael, and was again completely satisfied. Michael’s co-worker Herb was very pleasant as well. Some weeks later technicians Matthew and Vince came out to make some adjustments to an earlier toilet fix. They too were friendly, professional, prompt, and they fixed the issue I was having in mere minutes. I highly recommend Alpine Plumbing. A had a third repair done to some outside faucets in December and met staff Shawn and his manager Jeff. Again, excellent friendly staff who did a great job! I will say that a technician did have to come out and make corrections to a previous job, but it was repaired promptly at at no additional cost by staff John. John and the entire team is friendly and professional

ar
Review №43

Very professional staff, were able to send out Technicians the next day and completed a complex plumbing issue in two days. The water was never shutoff so the house was livable. They did a thorough job of covering the furniture and hauling off the mounds of debris. This project was messy and its hard to imagine everything was restored to original. Would highly recommend Alpine.

Tr
Review №44

The building is 1957 and I am amazed how Alpine plumbing fits the valves in level and secure. Osmand was the lead plumber and did great finish work. On time too

Ch
Review №45

Bret from Alpine Plumbing service introduced himself when he arrived to our home. He is very professional in his plumbing service. We highly recommend him.5 stars given

Ce
Review №46

Joshua did an excellent and quick job to clear our drain clog. He was very knowledgeable and thoroughly described the process to us. The price was great too. I would call them again for any plumbing issues

Ju
Review №47

Mike W was great! He came out and was nothing but professional! Highly recommend him!

Ka
Review №48

He arrived as promised was persistent until clog resolved. Didn’t leave a mess. Very personable. Would definitely use again.

La
Review №49

Service was great! Mike was super knowledgeable and friendly. Would definitely have them back again.

Jo
Review №50

They were able to send someone out the same day to unclog my main sewer line.

Ke
Review №51

Sean was very helpful. He fixed all 3 of my problems on the spot. I would recommend Alpine for sure.

al
Review №52

Matt is a great representative for Alpine Plumbing. Hes Professional, knowledgable, and friendly.

Jo
Review №53

Alpine Plumbing helped us out with a sewer repair after roots got into the pipes. Vincent was very patient and informative, showing us what was wrong, explaining the correct solution and working with our schedule to get the repairs performed. They worked around our holiday schedules to cable snake, water jet, inspect and repair our services. Unless you know where to look in the front yard, you cant really see where they worked, the lawn looks like they were never here.I am grateful they let me look over their shoulder as they did the work so I could learn what the problem was and how they were performing the repair.I would definitely recommend them. The crew knew what needed to be done and worked very quickly to restore service to our house.

Ap
Review №54

Matthew was extremely courteous and professional. He fixed the problem within 10 minutes and was able to do it for the least expensive price. He quoted 2 possible scenarios and started with the cheapest and it worked! Alpine will be my go to plumber from now on

Ti
Review №55

Josh was very thorough and detailed. We appreciate his promptness and professionalism. He followed through on everything and did a great job for us today. We really appreciate the time that he put into correcting our problem. Thank you very much. Very well done.

Cy
Review №56

Unfortunately, my experience this time was not the experience Ive had previously with Alpine Plumbing & Rooter. I called Alpine to clear a sink drain, and I had a $49 coupon that said it would be cleared or you dont pay. Well, the plumber couldnt clear it. When I asked about the coupon stating if he couldnt clear it, I didnt have to pay, he mumbled around and said that didnt apply, because I had other work done. If I had known that, I wouldnt have had the other work done. That work had nothing to do with the coupon, and of course I expected to pay for the other work. I just dont think I should have had to pay the $49 for clearing the sink when he didnt clear it, as the coupon stated. He knew I had the coupon, so when I was going to get something else done in addition to clearing the stoppage, he should have told me that I would have to pay the $49 even if he couldnt clear the sink, because of getting something else done. That would have been the obvious and natural thing to do, but since he didnt inform me of that, I really question if that is Alpines policy concerning their coupon, because it just doesnt make sense. The sink needed to be hydro-jetted, so since he couldnt waive the $49 for the snaking that didnt work or apply the $49 toward the hydro-jetting, I brought their service to an end and called someone else out to do the hydro-jetting. That company cleared the line, and their hydro-jetting service was less expensive, so it worked out, and I guess I now have a new company to use as my go-to for plumbing needs.

Kw
Review №57

Rudy was so helpful, he fixed the problem quickly, he was easy to communicate with, on time, knowledgeable and a super nice guy! Highly recommend. Had a great experience!

Je
Review №58

Asked for a inspection from multiple companies and chose Alpine Plumbing and Rooter. Tom came over and did the inspection and estimate of $75.00.He was very knowledgeable and friendly to questions that I had. He got the job done really quick and my drain pipe was no longer overflowing to my floor. Very professional and they have competitive pricing for your need in plumbing!

Mi
Review №59

I have never been so impressed with a trade. Thomas and Herb were professional, knowledgeable, and took the time to resolve my issue. You can tell they take pride in doing the job correctly not quickly. Highly recommend and will be using them moving forward.

E
Review №60

Alpine Plumbing was recommended by a friend. Vince was professional and friendly. He explained the work needed and his staff were polite, timely, and cleaned up after the work was done.

Mi
Review №61

Contacted Alpine Plumbing for help with a clogged shower drain. They were able to send a plumber out to us in less than 2 hours. Brian was professional, knowledgeable and quickly fixed the issue. Would definitely use again. Great price and great service. Highly recommend.

Jo
Review №62

From the very beginning, from the receptionist Kyle listening to my concerns and providing an early appointment to the service technician Tyler, Alpine plumbing superseded my expectation. Tyler called with an ETA and most importantly arrive within the timeframe provided. Upon arrival, Tyler greeted me with respect and gave me the proper greeting of the day. Most importantly Tyler had a great attention to detail with being transparent and informing me of the process of flushing and descaling my tankless water heater. Because I hadn’t done periodic maintenance on it for almost 3 years, and Tyler was generous/patient enough to flush the system twice upon my request, which gave me a piece of mind the quality of service provided by Tyler. Also by the way, they provided an estimate prior to and the final cost was at a reasonable price. I would definitely recommend my friends and family To Alpine Plumbing.

Ja
Review №63

This was probably the most efficient experience we’ve had with ANY type of service we’ve had to call over to our home. From scheduling to our actual appointment was less than 24 hours. Our service appointment was handled by Michael. He was a polite and relatable, but more importantly, he was punctual, knowledgeable, skilled, and just overall very professional. We also appreciated that he was a clear and courteous communicator that set accurate expectations for us on everything from his arrival time, what to expect on his arrival, possible causes of our issue, explaining the actual cause after resolving it, and best practices concerning our plumbing moving forward. He just made the whole process quick and seamless, and now there’s one headache in our daily lives that we no longer have to deal with thanks to Michael!

Ro
Review №64

I had a plumbing problem at a rental property which I manage where the hot water was not coming out of the kitchen faucet. They were able to go to the property give me notification of when they arrived and told me the situation and was able to resolve it for a very reasonable price. I thought they were honest and reliable and will definitely contact them again for any plumbing needs.

Ri
Review №65

I was very pleased with the service I was provided. Unfortunately, the technician was unable to unclog my drain. Because he was unable to clog the drain, there was no charge. He left me with an estimate of the work required to fix my problem. There was no pressure put on me by the technician.

Sa
Review №66

Very pleased with our experience with Ivan yesterday.He called to let me know he was on the way, got there on time, and was very friendly.He was very knowledgeable, took the time to explain everything to me and took the time to answer all of my many questions.Another thing that i really appreciated about Ivan was how respectful he was of the property. He put on shoe covers before entering and when he left, the bathroom looked like no one had even been there. No junk left behind, no random damage or scrapes anywhere, nothing!One thing I will say, this company will definitely not be the most economical choice if cost is your main concern. I got 4 other estimates through yelp and all of them were under $200. Alpine didnt offer an estimate through yelp/over the phone, so the visit with Ivan was the first in person estimate I got for this plumbing issue.I was quoted (and ended up paying) $350 to have a wax ring for a toilet replaced. If it wasnt for Ivan making me feel 100% confident because he was so knowledgeable, i probably would have gone with another company (for price purposes only).If your main concern is quality of work, i would definitely recommend Alpine because they certainly offer that. Sometimes its better to pay a little more to get the job done right & to have peace of mind!Thank you Ivan for such a smooth & easy experience!

Bi
Review №67

Had a toilet clog and Alpine were very quick to send one of their men within the hour. David was very helpful in helping me resolve the clog and might I add he was very knowledgeable about his work and gave me some future advisement to prevent any sewer backups. Over all 10/10 experience.

S.
Review №68

Michael thank you for fixing my clogged kitchen sink and saving my thanksgiving. You are truly knowledgeable and kind thank you for your professionalism and expertise, for your fast clean work and for working with my budget. I can’t thank you enough. From now on your my plumber. Happy Thanksgiving and god bless you 😊

Ro
Review №69

Friendly, gve details of what was going to be done, service was fast, and clean. Greatly appreciated the patients.

Jo
Review №70

Josh was great! Thank you for everything

Mi
Review №71

The service I received was exceptional, and I couldnt be happier with the outcome. Its not every day that you come across a company that goes above and beyond to ensure their customers are completely satisfied. I highly recommend this company to anyone in need of water heater installation or services.

Ed
Review №72

Michael was very professional and thorough. He was even early and had called to check if it was alright to start a little earlier than my appointment slot. He was able unclog the kitchen drain in no time!

Ni
Review №73

We couldnt have picked a more reliable company to help with our plumbing issues. Tyler helped our family with all of our needs, was very communicative, and even educated us on the process. He handled our faucet leaks quickly and efficiently - it was a huge PLUS that hes one of the nicest guys around!THANK YOU SO MUCH FOR YOUR HELP!

Sh
Review №74

Alpine Plumbing is a very professional company with employees that care about doing a great job. Great prices for service . I will use this company in the future for any plumbing issues.

De
Review №75

Alpine Plumbing was fantastic. I was going to use my AHS Home Warranty assigned plumber Wham Plumbing but they did not respond after leaving two voicemails so I went on Yelp to find another plumber. After submitting a plumbing project inquiry, Alpine Plumbing was the first to respond which was a great sign and they responded to my questions very quickly. They came out a few hours later and were less expensive than my deductible for my home warranty! They sent Ivan who was super professional, friendly and knowledgeable. I highly recommend Alpine Plumbing. I will definitely use them again.

Ju
Review №76

On time, professional, priced fair and the service was great! Would recommend!

Ki
Review №77

Your employee Shawn was quick and made sure he answered any questions we had b4 he left. Very polite as well. Thank you.

ca
Review №78

Wonderful service and experience with Herb from Alpine Plumbing. He did a fantastic job replacing our water heater. On time and great customer service! Ask for Herb. I highly recommend them for your plumbing needs.

Se
Review №79

Thank you for coming out on a Saturday to help us and for so last minute!! We appreciate it so much. They did a great job! Highly recommend Alpine Plumbing!!

Qi
Review №80

Vincent and Sean are the best! My water heater completely stopped working, so I called and requested service. After switching from a traditional water heater to a tankless water heater, I encountered a lot of issues following the installation. Vincent and Sean were incredibly patient, explained the issues to us, and helped us figure out the root cause.

El
Review №81

For my drain repair, Alpine Plumbing & Rooter performed an excellent job. They were on time and completed the task without any problems. My experience with their service was flawless, and I would definitely use them again.

Ha
Review №82

I had a plumbing problem and found Alpine on line. They responded in a couple of hours. Shawn was our technician. He was knowledgeable, professional and friendly. I was very impressed with his ability. He quickly fixed the problem. Left his number and said if there is a problem or if I have a question to feel free to reach out to him. Very impressed with the whole process. When I have plumbing problems in the future I will definitely call Alpine.

Pe
Review №83

Professional and reliable with transparent pricing and prompt service. While they may not be the cheapest, their open communication and straightforward approach ensure no hidden fees or gimmicks—just exceptional work!

Da
Review №84

Alpine came out same day. John located and repaired a leaking pipe in the wall. Report provided for insurance. Referral to restoration company who have also been great. Great job A++

Ke
Review №85

Alpine Plumbing & Air did an excellent job repairing both my air conditioner and heater! They arrived on time, were very pleasant, and quickly got things functioning nicely. Really satisfied with their service.

De
Review №86

My water heater was fixed by Matt, and Im really pleased with the outcome. He was friendly, informed, and thorough in his explanations. The water heater is presently operating flawlessly, and I like the thorough maintenance guidance.

Je
Review №87

Josh from Alpine plumbing was fantastic. Professional, smart and efficient. Thank you . Great pricing, too

Do
Review №88

Workers were all very friendly, easy to communicate with. Shawn, Jeff, Arthur, Osman and I believe Matt did a great job! I originallycalled for a clog that turned out to be major sewer line corrosion!Work was completed quickly! Alpine can be trusted to do good work at fair prices.

Je
Review №89

Alpine Plumbing & Air rescued the day! My water heater broke down, and they fixed it very fast.

Jo
Review №90

Rudy provided good, quick and knowledgeable service! Will use them again!

Sa
Review №91

Great work from Ivan from Alpine! Very knowledgeable and walked is through everything he did. Will definitely recommend to friends :)

Sa
Review №92

Great customer service and they came out on the same day! The service was for my rental property and he kept me updated on his ETA and the work. I had a coupon and the price was very good. I will definitely use this company again! Honest work!

Br
Review №93

Jonathan from Alpine Plumbing was excellent and friendly. Quick and efficient, and gave great advice...Trustworthy company, I would highly recommend...

Ca
Review №94

Alpine plumbing were very responsive when I requested a quote. They sent Mike, their technician, and he was very informative and helpful! I greatly appreciate how professional and honest Mike was with my plumbing issue. I definitely recommend their services!

Jo
Review №95

Brian came over on a Sunday afternoon to help with a clogged kitchen sink drain. I was super impressed by his professionalism and ability to educate in clear and plain language. So fortunate to know you, you’ve gained a customer for life!

Mi
Review №96

Tom repaired my water heater. He was pleasant, efficient, and the price was reasonable. I will use Alpine Plumbing and Rooter for all my plumbing needs in the future.

Go
Review №97

We needed a new water heater installed and the sink in our garage removed. Tyler showed up and did such an amazing job. He arrived within an hour of our inquiry, answered all of our questions, and was able to complete the job same-day! Were super grateful and happy with the service!

Br
Review №98

Called Alpine Plumbing & Air Conditioning, was able to get a prompt appointment. Vincent was very thorough in servicing my air conditioner, explained the condition of the unit and changed the filter. As an extra bonus he looked at my septic system. Very reasonably priced service and highly recommended Alpines services. I will be calling Alpine back for future services.

Ly
Review №99

David was very polite and thorough. He patiently explained what needed to be done and answered of all of my questions. I will definitely use Alpine Plumbing again.

M
Review №100

Alpine Plumbing Company located in San Dimas… can’t say enough about the fast response time and professionalism of Shawn and Mario who were outstanding, professional plumbers. HIGHLY recommend.

Ra
Review №101

The 5 star reviews for this company are fully valid. Matthew is a legend. He was very patient and helpful throughout the process including scheduling and performing the work. He worked with us to fix our issue quickly by coming by quickly, diagnosing the problem and proposing solutions as well as advising us on best approaches. He gave us an awesome price as well. Definitely highly recommend! Best in the business

Le
Review №102

Mike was great! He was fast, professional and friendly. He was very informative about options for replacing my water heater. He got it done the same day and was neat and efficient. Will definitely be calling him for all my plumbing needs!

Ab
Review №103

I have been using Apline Plumbing for the second year. Starting from Office, Brandon , very polite, helpful, a good listener and professional. Then Mr Mathew , who came to fix our sewer line problem. He is very professional, such a HARD WORKER, very kind and super knowledgeable...Just AMAZING.....I am not sure if the owner or manager will read my comment..... Thank you so much for sending such a wonderful , and professional person to my home. Based on my experiences , I recommend this company highly....

Ke
Review №104

Tyler was on time and very communicative. He did a wonderful job explaining what he was doing and why. We will be using Alpine Plumbing for all of our future issues, because of the wonderful job he did fixing our sink!

Je
Review №105

Vince saved the day when my clogged toilet caused me a great deal of distress! He was amiable and gave a thorough explanation of the blockages cause. My toilet was back to functioning correctly in no time. His professionalism and assistance are greatly appreciated!

Ca
Review №106

I highly recommend Alpine Plumbing for any plumbing services. The drain pipe under the utility tub of the laundry room leaked for about a few hours so we had to stop using it in the evening. I contacted Alpine Plumbing the next morning and needed the same day service. Mike and Jairo showed up about an hour and a half later. It took them a couple minutes to diagnosed the problem and fixed it in less than 20 minutes! They were courteous, professional, wore masks, and explained what was done.I also had the water lines in the house re-piped a little over a week before. The price was reasonable, the technicians arrived on time and were ready to work. They worked fast! Big shout outs to Jeff and Hector.I will definitely reach out to them again if I need additional plumbing services.

Jo
Review №107

5 stars for sure. Ivan G was great to work with. He came to my home to talk about my issues that I was having.. I had seen 2 other plumbing companies before him, he was straight forward and honest and told me I didnt actually have a problem! It took me a bit to understand but he was patient and broke it down and explained. This guy isnt here to take money, he works honest. Love that. The other two companies were trying to take my money man.. geez, saved me a lot of money

Ca
Review №108

We contacted Alpine because the company that performed our home and sewer inspection (Morrison Plus Property Inspections) recommended them. We initially hired Alpine to install a main sewer clean out and hydrojet our main sewer line to clear roots. Along the way, they discovered a worse-than-expected root problem and that our cast iron pipes were in even worse shape than we thought due to extensive scaling and holes. A medium-sized job suddenly turned into a huge job. And this is where the team shined. The team—led by Walter—showed us the problems so that we knew we werent being swindled and walked us through every detail and the cost breakdown of what they proposed to do. They were transparent about their work and the cost, and they put our minds at ease every day (the job took 6 days). Considering the massive amount of money we had to spend, Walter made sure that all of our other plumbing concerns in the house were taken care of gratis or at a discount. Truly, I cannot recommend this company and Walter enough. Theyre thorough, fair, and friendly. Walter is the best!!

Ni
Review №109

Efficient, friendly, clean and fair priced. Overall great communication and customer service. We would highly recommend them to friends, family, and anyone else in need! Best Plumbing has been the most outstanding plumbing service we have ever received.

Ed
Review №110

Burt (?) answered my call and was interested in helping me resolve my water heater issue. He advised that a tech would check my problem at no cost (what a relief). Vieto called and let me know that he was early and five minutes away (to my utter amazement and satisfaction). Vieto affirmed the issue with the controller but noted a leak and gave me options on repair or replacement. Vieto gave me a reasonable estimate and my house had hot water again in a few hours. Vieto was pleasant, knowledgeable, and courteous. Based upon my experience, Alpine has earned my trust, patronage, and recommendation.

Va
Review №111

I received great service today! Thank you so much.

Ma
Review №112

I highly recommend this company. They are always on time, and they have reasonable prices. I was worried about getting services at this time because of the pandemic, but Anthony took it seriously, and he was very careful. He was wearing mask and gloves all the time. ALSO, he was covering his shoes every time he enters the house and that made me feel more comfortable. That was amazing!

Ro
Review №113

Friendly, Ontime, Professional, Mattwas a pleasure to work with.Definitely will use Alpine Plumbing &Rooter in the future 👍

Ru
Review №114

Sean was well mannered, professional and clean cut appearance. Did a fine job unclogging toilet.

Vi
Review №115

The plumber was on time and did a good job. My mother is 98 years old and the plumber treated her with respect. It was a good experience thanks.

yo
Review №116

Copper repipe of residence. Alpine responded immediately to request for free estimate. Then service was scheduled without delay. They were quick and efficient and everyone was nice and respectful. Super job. I recommend them 100%.

fa
Review №117

Mr. Rudy was very nice person, you can trust him and good hard working.

Je
Review №118

Shawn was on time, professional and did a good job.

Pi
Review №119

Excellent work and response! Very friendly, professional, treated my space with respect, and very clean.Though I hope I don’t have to use them again, I would definitely call again.

ad
Review №120

Terrific service. He fixed the problem, double checked his work, and left the bathroom very clean and organized. Super appreciative of Rudy’s efforts.

Jo
Review №121

Exceptional service! I had a major mainline blockage, and their guys handled it quickly and effectively. They were professional, and thorough, and did not leave any mess behind.

Jo
Review №122

Thomas did a fine job.Same day service, fair quote provided beforehand, arrived on time, work completed successfully.

An
Review №123

Tom did a great job replacing the angle stops, shower valves, shower heads and toilets. He was fast, efficient, and communicated with me well. Thank you.

Do
Review №124

Its so refreshing to have a company show so much respect to a customer. The team came early, fixed the problem and cleaned up. They explained everything they were doing. Thank you.

La
Review №125

Rudy is amazing, so friendly, got the job done quickly and knows his stuff. Alpine was quick I call at noon and they arrived by 3. I’m so glad I went with them, will recommend them.

Ja
Review №126

My shower was draining slow. I had tried Drano and it helped a little but there was still a problem with it backing up. I had Alpine Plumbing come he ran the water for about 10 minutes and it didnt back up so he said I had a choice. He could snake it and Id be charged $75 or he could leave without snaking it and I wouldnt be charged anything. No service charge, nothing. I chose to have it snaked and in the end he pulled out quite a bit of hair so the problem was solved. I appreciate that he was willing to leave and not be paid. Thats honesty.

We
Review №127

Alpine Plumbing and Rooter saves the day! The gentleman who answered the phone at 7am was so friendly, quick and efficient to get me on the books. He had a technician over to check out the leak under my sink within 5 hours and accommodated my work schedule. Bryan was also super friendly and knowledgeable, and saw the leak was coming from the garbage disposal. I didn’t have a chance to do price comparisons, but it seemed fair and I was just grateful to get it done quickly so there wasn’t too much water damage. Thank you, again! Highly recommend this company.

Ma
Review №128

Service was timely and responsive, team was pleasant, helpful, and got the work done quickly, and the process from start to finish was easy.

Ca
Review №129

The group performed an excellent job clearing a persistent clog in my main line. Their technician was well-versed in his field and arrived on time. His kind disposition and quick resolution of the problem made the whole process simple and stress-free.

Br
Review №130

Im so happy that Alpine Plumbing & Rooter was able to unclog my drain at my house! The technician was really personable and gave detailed explanations of everything they did. They quickly removed the obstruction and cleaned the area.

Ja
Review №131

Excellent work! Great technician! Will use them the next time I need a plumber!

gi
Review №132

Great service . Fast availability and great communication . Would definitely recommend

Lo
Review №133

Alpine plumbing and the gentleman that operate it Jeff, Caesar and Jose could not have been more efficient and professional. They made a very stressful situation a little more easier to deal withAfter 46 days of water backing up into my home and a sizable sinkhole outside in my front yard and getting no answers from the homeowners plumber I was beginning to think all hope was lost.These gentlemen arrived on scene and in less than an hour located several leaks ncluding one in this lab and had it repaired and fixed within 24 hours. Confirming their problem with their underground camera there was no dispute on what the problem was. substantiating my first educated guess regarding the problemThis made me realize there are good people in this world in this profession that are willing to work efficiently and honestly.If you want a good reliable professional plumber that can fix anything from a slab leak to a faucet you should call Alpine plumbing you wont be sorry.Thanks guys again.Lori

Ra
Review №134

Tom was excellent to work with, excellant job, cleaned up when finished took away old items.

Ro
Review №135

The servicemen was prompt, courteous, & skilled. Two toilets were starting to loosen slightly after a previous major repair & he retightened them @ no charge!

Sh
Review №136

Had an urgent need for a pipe repair, and Bert was there to help. He completed the task without any issues and was courteous and on time. His speed of work amazed me, and the problem was resolved immediately.

Je
Review №137

Tom was thorough and efficient. My experience was excellent- highly recommend alpine plumbing.

We
Review №138

Alpine Plumbing came out to my house because of a root problem in the sewer main. Matt came out on time and was super friendly and cleared the sewer quickly. He also recommended ways to prevent it from happening in the future. Would definitely recommend them to anybody looking for a good honest plumber.

To
Review №139

Completed their online service request form for an ac issue and received a phone call within the hour. Vincent was available the very next morning and promptly showed up at the designated time. Very polite and professional service and would definitely be using them again.

Ja
Review №140

My water heater was giving me constant trouble. Shawn took the time to explain everything and was quite informed. My water heater is working as well as it used to.

Ma
Review №141

My clogged drain was giving me a lot of trouble! Alpine Plumbing promptly responded to my call and arrived. The issue was quickly resolved by the amiable professional.

Ch
Review №142

Quick service and very respectful. Thankful for my experience with Shawn, very explanatory and helpful. Good job. 👍🏼

Kr
Review №143

Vince was fantastic. Showed up early, diagnosed problem, gave us some options and got to work. Happy to have our AC working again and will definitely call for future needs and maintenance

Ge
Review №144

I needed help fast. Could not turn the shower off! He water was pouring out full force, and I scrambled to turn off my water main. Alpine came right away and replaced the cartridge inside the faucet. Well done by nice guys. So fast. Also offered senior discount (over 55). Thanks so much, Alpine!

Ja
Review №145

I live in a 100 year old home with original piping, and due to landlord negligence, weve experienced ALLOT of plumping issues. I am so fortunate to have found Alpine because they are upfront about costs, honest, and got the job done correctly the first time. Out plumber was Mathew, and he was very professional, and we are so happy with his work!

Ce
Review №146

Jonathan was super helpful and friendly; managed to be patient with my Dad, which isn’t always easy 🙃. Will def use them again.

Ti
Review №147

We needed help fast, so I Yelp’d “good local plumbing companies”. Three choices came up and two replied right away. I scheduled with both to get their opinion and a bid. Brett at Alpine Plumbing came out first and set the bar so high, the second company didn’t have a chance. I was very grateful and asked Brett what I owed, he answered with nothing. 😁The second company was guessing at my problem and then charged us a $185 trip charge. 😳Alpine fixed my problem and were so proficient, I have since used them to install a tankless hot water system.Alpine is our go to from now on!

Wi
Review №148

Ivan is so professional, he diagnosed so quickly and explained how to fixed the problem. we are very pleased with his service.

Ke
Review №149

I never write reviews, but I needed to for Alpine Plumbing. This company is the best. The techs know what theyre doing. Friendly and interesting people. I would definitely use them again.

El
Review №150

We found Alpine Plumbing and rooter online. Prior to contacting them we had called five other plumbing companies and none of them answered or called back. Alpine Plumbers answered and came to our rescue. Despite it being a Sunday. They identified the problem and unplugged both restrooms. The equipment used was state of the art. Matthew was so professional and very nice. I highly recommend this company.

Di
Review №151

Jonathan from Alpine arrived on time, quickly diagnosed the problem correctly, gathered all the supplies to perform the fix all in one day! Incredible service, would recommend.

Cy
Review №152

Quick response and really great customer service!

Ka
Review №153

Fixed my problem quickly and answered all my questions. Very happy with the service.

Ju
Review №154

Tom arrived on time, did a diagnostic and was able to assess the problem quickly. A very nice and professional technician. Definitely will use Alpine Plumbing again.

Yo
Review №155

We were getting ready for a home inspection while in escrow and discovered a leaking pipe under the house. We called Alpine explained our situation and they responded within 24hrs. and had the problem taken care of within 48hrs. they were professional, careful to keep our home clean while working and when they were done.

Ni
Review №156

Absolutely amazing experience. Vincent was thorough and really took his time diagnosing and solving the problem. Highly recommend this company and specifically Vincent!

Pa
Review №157

Very pleasant and reasonable. Came out twice (because I was ignorant of some things and thought the problem had not been fixed). Took the time to explain to me exactly how things worked and how it was now working properly, complete with photos and without making me feel stupid, or feel like Id wasted his time to come back for no reason (and free of charge).

E
Review №158

Prompt service. Fair pricing. Happy with work done

Ja
Review №159

Michael was very knowledgeable about this job. Communicated well and overall appearance was clean and smiles a lot.

an
Review №160

Initially, the job was to snake our main line. We knew there was a blockage from the sound coming from the shower drain. They had to come out twice. On the second time, they determined that our main line was offset with sewer line (via video camera). So, they replaced part of my main line and corrected the offset with the sewer line. Come to find out that my ceramic, sewer lines were suspect. The pipes were old and damaged. They offered to fix that too. But it was way too expensive. Had to go with another vendor to correct the sewer lines. Overall, satisfied. I would’ve loved to have them fix all my plumbing needs. But cost, was a factor. The guys that came out were friendly and professional.

Da
Review №161

Jimmy G was the tech who came out to service our Water Heater, was here for a couple of hours tried fixing, but we needed a new water heater. Jimmy was awesome. Quick and got the job done fast! Thank you so much!!!

Mi
Review №162

Tyler is a great guy! He got the job done quick and is very professional. This is the second time I used his service and I highly recommend him!

Os
Review №163

These guys are great - great customer service and it was a smooth process. The communication was excellent with them. I would highly recommend this company. Mike took great care of me and kept us informed of everything.

An
Review №164

Professional, efficient, well prepared. Michael arrived ready to solve our clogged pipe, he made it easy, great attitude, and communicated well. Ill be a returning customer.

Al
Review №165

Although I hate having to call a plumber, I love Alpine and wouldn’t call anyone else.Jimmy G. came to my rescue today. He was very helpful, efficient, and personable.Thank you!

va
Review №166

Had a backed up toilet, I couldn’t unclog and had to call Alpine. They did a good job, had me up and running in an hour.

Pa
Review №167

Rudy was very punctual, knowledgeable and very professional. Would definitely use Alpine Plumbing again!Thanks Rudy!

Be
Review №168

These guys are great. Mike was fast and professional, cleared our shower drain for a really good price. Definitely would use them again and highly recommend their services to everyone.

He
Review №169

Excellent professional service! Friendly service too!

fe
Review №170

Prompt service, great service. Clearly not rip off place that overcharges - which means I will use them again. Thomas was great

El
Review №171

Mike from Alpine Plumbing & Rooter was great! Knowledgeable and got the job done quickly.

Ry
Review №172

Ivan is very professional and the quality of work is amazing. Highly recommended company!!!

St
Review №173

Rudy was fantastic he went above and beyond the call of duty I would highly recommend Alpine plumbing six stars

Do
Review №174

Just wanted to thank Alpine Plumbing & Rooter! They did an excellent job unclogging my drains!

Je
Review №175

I called Alpine plumbing because I had a flood in my master bathroom. I talked to Brandon and he sent me up with Mike. Both these guys did a great job In helping me taking care of the problem. I highly recommend this company and thanks to Mike and Brandon.

Be
Review №176

Timely, professional and wallet friendly - they diagnosed and fixed a leak in my kitchen sink and fixed my AC when it broke down during the summer - life savers!

Ja
Review №177

Knowledgeable but ultimately not the plumber Im looking for. They charge too much and are too quick to recommend the most expensive solution rather than just replace the part that is broken. I want someone who treats me like a neighbor and gives me the right solution at a fair price.

De
Review №178

The two men who came out were punctual and very nice. They explained everything to me. They looked at the inside of main drain with a camera and assessed its need for replacement due to age. They also checked other pipes and toilets to assess their condition.

AB
Review №179

Quick response to your call and need. Price is good and plugged drainage is fixed. Would definitely recommend for family and friends.

Me
Review №180

Great service. Easy to work with and the technician was very helpful. Called about clogged drain with the dishwasher and he was able to diagnose and fix it quickly.

Ti
Review №181

Cant say enough about the guys over at Alpine Plumbing! One of the seniors from my church had a flood over the holiday weekend and she was quoted over $1,200 to clear it! I shared a coupon from one of those mailers and she got out of there for under $60 plus parts!

Ca
Review №182

Very professional and did a great job.

Ma
Review №183

Rudy was very professional and understanding!

Tr
Review №184

The best plumbing company I have ever hired! Very satisfied with their services and professionalism.

Ro
Review №185

Fantastic service and fantastic results. 10/10

Ro
Review №186

Great Service, fast, knowledgable and very friendly.

li
Review №187

Called alpine plumbing out to take care of an issue with the kitchen sink the repaired the kitchen sink so my tenants can use it again. Thank you alpine for the excellent service.

br
Review №188

Work was done clean and fast. Top Notch

Wi
Review №189

Ruben was professional, courteous, efficient & thorough when he gave us a quote and executed the work on our home. Would highly recommend!

Ro
Review №190

Service was very quick and Thomas did a great job snaking the drain pipe, will use again thanks

Vi
Review №191

We needed to get the piping replaced for one of our bathrooms from the bathroom out to the main line. The guys worked quickly and didn’t leave us hanging. They were friendly and professional.

Ch
Review №192

Perfessional & friendly!

Em
Review №193

Like what was mentioned, got an estimate within 24 hours. Crew came on time and were courteous. Everyone was wearing masks the whole time. Reasonable price

Al
Review №194

Great service and very friendly staff. We call them often and they are always available quickly. Best prices in the area as well. Very happy with Alpine.

Ma
Review №195

Efficient and professional team.

Pa
Review №196

We always have had a great experience with Alpine plumbing. Their customer service is top notch! They got to me in a timely matter whether it was about cost or when they were arriving to our school. I would recommend alpine plumbing to everyone!

Mi
Review №197

Vincent and Mathew were on time and explained what repair needed to be done.Great service

A.
Review №198

Very helpful, patient and friendly service (from Vincent). Great customer service! Explained plumbing issue well and easy to understand. Highly recommend. Thank you.

Da
Review №199

Fast service, for an ok price ..

Information
138 Photos
199 Comments
4.9 Rating
  • Address:462 Borrego Ct Unit A, San Dimas, CA 91773, United States
  • Site:https://alpineplumbingrooter.com/
  • Phone:+1 626-598-1813
Categories
  • Plumber
Working hours
  • Monday:7 AM–6 PM
  • Tuesday:7 AM–6 PM
  • Wednesday:7 AM–6 PM
  • Thursday:7 AM–6 PM
  • Friday:7 AM–6 PM
  • Saturday:8 AM–5 PM
  • Sunday:8 AM–5 PM
Service options
  • Online estimates:Yes
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Repair services:Yes
Amenities
  • Gender-neutral toilets:Yes
Planning
  • Appointment required:Yes
Payments
  • Credit cards:Yes
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